Hey there! We appreciate you letting us know about the rust in your LG washer/dryer combo unit. We want to help keep your unit and your clothes rust-free so you can have a full laundry experience. Rust can form when metal accidentally enters the unit after it's been washed. We recommend using a stainless steel cleaner to remove rust from the drum. If it's still there, please send us a private message on social media at @LGUSSupport with your contact details, model number, and any troubleshooting you've already tried, and we'll be ready to help! *Josh

Glad to read you're loving it, the design and efficiency make laundry a breeze! If you're looking to complete your setup, consider pairing it with our LG Styler for steam clothing that refreshes and sanitizes your garments with ease. Perfect for keeping clothes wrinkle-free between washes! ^Jose

Hey there! We appreciate you sharing this with us. We want you to be able to set the tone for a great day, because nothing is like slipping into freshly laundered clothes, especially when you can breeze through the cycle in a flash! We have this helpful guide that'll provide you with approximate times for the desired cycles here: http://spr.ly/6421STFId. If your cycle is longer than usual, please private message us on social media @LGUSSupport with your contact information. We'll be happy to help! ^Joslyn

Hey there! We love that you're enjoying all of the amazing features and aesthetics of this LG washer. If you ever have any questions about any additional features or need any tips on LG products, let us know on social media @LGUSSupport. We're always here to help! ~ Ryan

Hey there Jim! We want to help you have a quick and great experience with your LG washer/dryer combo unit, and we're more than happy to help make that happen. This link (https://tinyurl.com/2cnfy8e3) offers troubleshooting tips to help with the drying time of your unit. So we can make sure that you're fully taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Hey there! We want you to fully enjoy your LG WashCombo as part of your laundry routine. Here are some troubleshooting steps to make sure your clothes get dried properly: First, check for any airflow blockage and make sure to clean the lint filter after each load. Here's a quick link to the Filter Maintenance Guide: http://spr.ly/6427UAMgZ. Also, ensure that the unit is leveled, as an unlevel washer can affect sensor performance. Make sure the software is up to date using our LG ThinQ App. If you have any other questions or concerns, please don't hesitate to reach out by sending a private message on social media to @LGUSSupport. We're here to help! ~Ivy

Hey Heather. We love to hear you love your LG All-in-One WashCombo! Its space-saving design, smart features, and hassle-free wash-and-dry cycle make laundry more manageable than ever. Enjoy the convenience, and keep loving your effortless laundry experience! For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for choosing LG to be part of your home!​​​​ ^David #LifeisGood

Hey there! Thanks for telling us about your LG Washer/Dryer Combo experience. We always want to ensure our products bring a positive change to your lifestyle, and we're always looking for the best ways to improve. We'd love to hear more about your experience to find out the best way we can help. Please get in touch with us on social media @LGUSSupport with your contact info and model number. We're here to make your laundry routine better! *Joseph