Thank you for bringing this to our attention, Susan. We want you to be able to have a good experience with your LG washcombo because it should be the perfect partner for drying your clothes with ease and efficiency. We recommend cleaning the lint filter and the drain pump filter for the best performance. You can check out more details here: https://www.youtube.com/watch?v=y6ZpcvjFcvo&t=8s. If these steps do not work, please private message us on social media @LGUSSupport with your contact info and model number. We'll be more than happy to continue finding a solution with you. ^Joslyn

Hello, Brad! We appreciate you sharing your experience with your LG Washer Dryer Combo. It’s great hearing that it’s performing even better than expected — that kind of standout efficiency is exactly what we aim to deliver, and we’re glad this LG unit is bringing that extra level of convenience to your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there! That's wonderful to hear you're so pleased with your purchase! We're thrilled you're enjoying the fresh-smelling clothes and the eco-friendly efficiency. Thanks for sharing your positive feedback! ^ Diego

Hey there! Thank you so much for the glowing review! We're beyond excited to hear that you're loving your LG WashCombo! It’s fantastic that it looks great in your home and is delivering those amazing features you were hoping for. 😄 If you ever need assistance or have questions about your WashCombo, we’re just a message away. Get in touch with us on social media @LGUSSuppoprt at any time. Thanks for choosing LG—you're officially part of the LG family now! ^Joslyn

Hi there. Thank you for taking the time to share your experience with the LG WM6998HVA. We understand that managing multiple lint filter areas can be quite labor-intensive, and we appreciate your commitment to maintaining the performance of your dryer. It's fantastic to hear that it cleans well! We can see how having an alert when the dryer starts could make it easier for you to add dryer balls and optimize your drying process. Your feedback is valuable, You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6998HVA.ASSEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hey Jack. Thanks for sharing your experience with your LG All-in-One WashCombo! It’s great to hear how its compact design is a perfect fit for your small utility room, freeing up space for a folding table. It’s all about making your space work smarter, not harder! For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for letting LG elevate your laundry room!​​ ^David

Hi Pica, thank you for sharing your experience with the LG WashCombo™ All‑in‑One 5.0 cu. ft. Mega Capacity Washer/Dryer, model WM6998HBA. It’s great to hear that everything has been running smoothly since delivery and that you’re already enjoying the features and convenience of the all‑in‑one design. Loving it right from the start is exactly what we hope for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Hey there, Danielle! We want to make sure that you and your LG washer/dryer combo unit are taken care of, and we'd be more than happy to look into what options are available for you. Please send us a private message on social media at @LGUSSupport with your contact info, model number, and details about your previous visits from the technicians, and we'll be ready to help! *Josh