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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
878 ratings878 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (155)
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Showing 781-790 of 878 reviews
Dec 16, 2024
Reviewer name: D50000
3 out of 5 stars
3 out of 5 stars review

not to sure yet

[This review was collected as part of a promotion.] takes a very long time to dry and we have to manually turn it off- other wise it keeps going

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Social

Thank you for your feedback! We're glad you reached out, and we understand how important it is to have your dryer working efficiently. To help resolve the issue, we invite you to check out our troubleshooting guide here: https://tinyurl.com/279dttnu, which includes tips on common causes and solutions for drying performance. If you need further assistance, feel free to send us a private message on social media @LGUSSupport with your contact details, model number, and any troubleshooting steps you’ve tried. We’re here to help and are committed to ensuring your dryer performs as expected. Thank you for your patience, and we look forward to helping you! 😊 ^Anthony

Oct 6, 2024
Reviewer name: Bbbs
3 out of 5 stars
3 out of 5 stars review

Great product

Filter issues lint gathers all around the seal of the drum and the initial filter allowed lint to get on the fins of the coil

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there! We appreciate you letting us know about the lint building up in your LG washer/dryer combo unit, and we want to make sure everything is working as it should. We recommend cleaning out the gaskets regularly to ensure that no excess lint builds up in the unit during the cycles as well as emptying out any pockets of excess paper or lint. We'd also be happy to provide you with this link (http://spr.ly/6421UYjsl), which offers additional troubleshooting tips. If you're still experiencing lint, please send us a private message on social media at @LGUSSupport with your contact details, model number, and the troubleshooting you've already tried, and we'll be ready to help! *Josh

May 17, 2025
Reviewer name: DonotbuyLGWDcombo
1 out of 5 stars
1 out of 5 stars review

Does not dry, complete energy waster

Takes 4-6 hours to dry so a complete joke of a product. Do not buy this energy inefficient unit. LG should stop selling this broken product.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there! We appreciate you bringing this to our attention. We want you to be able to have a positive encounter with your LG washcombo because it should be the perfect partner for providing clean, dry laundry. Please visit our troubleshooting guide here: https://www.youtube.com/watch?v=y6ZpcvjFcvo ,which offers tips on common causes and solutions for drying performance. If these steps do not work, private message us on social media @LGUSSupport with your contact information and model number. We'll be more than happy to look into it together! We're committed to ensuring your dryer works as it should. ^Joslyn

Nov 26, 2024
Reviewer name: Katt Dow
5 out of 5 stars
5 out of 5 stars review

AMAZING Purchase!!!

I can't believe how much I love this machine. It makes my life so easy and we noticed a decrease in our electric bill in the first month.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hi Katt, thank you for sharing your experience. It is wonderful to hear how much you are enjoying your LG WashCombo All‑in‑One 5.0 cu. ft. Ventless Washer Dryer with Inverter HeatPump Technology, model WM6998HBA. This unit is designed to simplify laundry from start to finish, so knowing it has made your routine easier and even helped lower your electric bill in the first month is great feedback. If you ever have questions or need support with your appliance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich #LifesGood

Dec 8, 2024
Reviewer name: ConnieT
5 out of 5 stars
5 out of 5 stars review

Love combo washer/dryer

I love the machine except for one thing I have to remove six screws in order to clean the filter out.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hi Connie, we appreciate you sharing your experience with the LG WashCombo™ All‑in‑One 5.0 cu. ft. Ventless Washer/Dryer Combo with Inverter HeatPump™ Technology, model WM6998HBA. It’s great to hear you’re enjoying the unit overall. For the filter, you can reduce how often you need to remove the panel by running the built‑in Tub Clean cycle regularly, which helps keep lint buildup lower between manual cleanings. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Feb 22, 2024
Reviewer name: Waneika
5 out of 5 stars
5 out of 5 stars review

Finally downloaded the app!

Love this machine. Still getting to know the different cycles and settings. Finally downloaded the app. Very user friendly and easy to use.

Review from lg.com
Helpful?656FAJGUECN613610468109
Jul 7, 2024
Reviewer name: Shellycs
1 out of 5 stars
1 out of 5 stars review

Drying time is awful

It takes hours to dry one load. Normal dry setting 2, yes 2 hours! Clearing lint from inside tub is a job.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your LG WM6998HBA washer's drying performance. I can imagine how frustrating it must be to wait for hours for a single load to dry, and having to deal with the hassle of clearing lint from the tub is just added stress. I want to acknowledge your disappointment and assure you that we take all customer concerns seriously. Drying times should be efficient and convenient, not a source of frustration. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jul 26, 2024
Reviewer name: Brenda 11
1 out of 5 stars
1 out of 5 stars review

Does not Dry

[This review was collected as part of a promotion.] The machine washes great. It does not dry my clothing and takes about 3 hours to dry

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hi, Brenda. Thank you for sharing your feedback on your LG Wash Combo(WM6998HBA) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products exceeding our customers' needs and expectations. To fix this, check the inlet valves and water hoses and clean the drain filter. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy

Mar 7, 2025
Reviewer name: rvrosas87
5 out of 5 stars
5 out of 5 stars review

Clean and sleek design

This washer/dryer combo is amazing such a game changer. The technology is impressive love all the different features that it has.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there! Wow, thank you for the awesome feedback! We're so happy to hear that your LG WashCombo is a total game-changer for you! 🎉 We’re thrilled you love the technology and all the different features—it’s exactly what we strive for at LG, making sure you have everything you need to make laundry day as easy and efficient as possible. If you ever need help or have any questions, we’ve got your back! You can always reach us on social media @LGUSSupport. Cheers to making laundry day a breeze with all the amazing features! ^Joslyn

Jan 2, 2025
Reviewer name: cjcow
5 out of 5 stars
5 out of 5 stars review

User friendly, does the job

[This review was collected as part of a promotion.] I’ve had it for about 3 weeks. It works exactly as it should. Wash, dry, repeat

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there! Nothing makes wash, dry, repeat easier than using your LG washer/dryer combo. Laundry day can be even easier with an LG Sidekick Pedestal washer, and our Better Life Pro Specialist teams can help set you up with one and even offer you a discount. All you need to do is follow this link (https://www.lg.com/us/chat-support-live-agent), and our teams will help you out. If you ever need help with your combo unit in the future, we're just a private message away on social media at @LGUSSupport! *Josh