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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology

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Showing 771-780 of 861 reviews
Jun 30, 2025
Danielle2
1 out of 5 stars review

Leaks all the time

The unit leaks all the time, is a pain to clean. Multiple techs have come out and it still leaks. Complete waste.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hey there, Danielle! We want to make sure that you and your LG washer/dryer combo unit are taken care of, and we'd be more than happy to look into what options are available for you. Please send us a private message on social media at @LGUSSupport with your contact info, model number, and details about your previous visits from the technicians, and we'll be ready to help! *Josh

Dec 27, 2024
Alex Alex P
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Great product! It saves time, is reasonably priced, and is very convenient.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team - Diego

Hey there! It's great to hear you're enjoying the product! Saving time and adding convenience makes all the difference. Glad it’s been a great fit for you! ^ Diego

Jul 16, 2024
RichP1492
1 out of 5 stars review

Run-around on repairs

[This review was collected as part of a promotion.] Purchased this product for the time savings, lasted about 3 days and then the problems began.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hi there. Thank you for reaching us. We're really sorry to hear that your new LG WM6998HBA Washing Machine is having problems just days after you bought it. We can imagine how frustrating it must be to have issues with something that was supposed to make your life easier. First of all, We want to say that I understand your disappointment. You expected this washing machine to save you time and make laundry easier, but instead, it's causing you more stress. We know that 3 days is a very short time for any appliance to stop working, and we want to do better. As a representative of LG, We're here to help fix this issue and make sure you get the reliable performance you deserve from our products. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jan 21, 2025
dixie middle school
1 out of 5 stars review

Would have been great if it worked correctly

Purchased 9/23/24. Has not worked correctly since the day it arrived. Did not dry, all lint caused line blockages

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hello, Dixie. Thank you for sharing your experience with the LG WM6998HBA. We appreciate your feedback, and it's important for us to address the issues you've encountered. Your input regarding the drying performance and lint blockages is valuable. Please reach out to our social media account @LGUSSupport, and our team will be more than happy to assist you further with your concerns and explore options for resolution. ~Ken

Nov 3, 2024
Stefstroh
1 out of 5 stars review

Don’t waste your money

[This review was collected as part of a promotion.] Absolute nightmare. Do not recommend. Want to return it but won’t get an answer. Garbage

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hey there! We want to help turn your washer/dryer combo unit from a nightmare to a dream come true. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit. We're here, and we're ready to help! *Josh

May 17, 2025
DonotbuyLGWDcombo
1 out of 5 stars review

Does not dry, complete energy waster

Takes 4-6 hours to dry so a complete joke of a product. Do not buy this energy inefficient unit. LG should stop selling this broken product.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hey there! We appreciate you bringing this to our attention. We want you to be able to have a positive encounter with your LG washcombo because it should be the perfect partner for providing clean, dry laundry. Please visit our troubleshooting guide here: https://www.youtube.com/watch?v=y6ZpcvjFcvo ,which offers tips on common causes and solutions for drying performance. If these steps do not work, private message us on social media @LGUSSupport with your contact information and model number. We'll be more than happy to look into it together! We're committed to ensuring your dryer works as it should. ^Joslyn

Oct 8, 2024
Cmichael24
1 out of 5 stars review

Awful appliance

Isn't any good. Service is awful. Takes too long to dry clothes. Worked fine at first but now isn't worth a crap.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hello there! We want to ensure you have the best experience with your LG Washcombo. Before we chat privately, we'd like to share some tips on optimizing your drying settings. Check out this link for useful information: http://spr.ly/6420U4FG0. If you want to get in touch, please send us a private message on social media at @LGUSSupport. We're here to help and improve your experience. ^ DIego

Apr 3, 2025
Anonymous
5 out of 5 stars review

Amazing new washing machine

Just received the washer/dryer combo and it is so efficient. The clothes smell and feel fresher than ever.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hey Dianna. Thank you for your feedback on your LG All-in-One WashCombo! We're absolutely thrilled to hear that it's making such a positive impact on your laundry experience. There's nothing quite like the freshness of clean clothes. We're delighted that our product delivers that for you. Your satisfaction fuels our passion for innovation, and we're grateful to have you as part of the LG family. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG. 💚✨^David

Mar 25, 2025
JEDS312
5 out of 5 stars review

Very sleek!

Very very sleek product. Such a smaller footprint than two machines. Washes and dries well and is quiet. Would recommend!

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team - Joseph

Hey there! You've got great taste! 😎 That LG WashCombo is a real looker, isn't it? And the fact that it's a space-saving champ and whisper-quiet? That's a win in our book—we're stoked you're enjoying it! Now, you're already digging the convenience, but let's talk about leveling up your laundry game with the LG ThinQ app. 📱 Picture this: you're chilling on the couch, and you can tell your washer to start a cycle. Or maybe you want a notification when your favorite sweater is dry? ThinQ makes it happen. Basically, it's like having a laundry buddy right on your phone. Check it out at https://www.lg.com/us/support/getting-started-with-lg-thinq. We're pumped you're loving your new machine. 🤩 If you ever want to swap laundry tips or just say hi, we're hanging out on social media @LGUSSupport. *Joseph

Oct 28, 2024
ronb94
5 out of 5 stars review

Good features

I bought this about 3 weeks ago.So far very impressed Have run 3 loads of wash and no issues drys cloths fine.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG LG Wash Combo (WM6998HBA) model is performing well so far. This all‑in‑one washer‑dryer is designed with an Ultra Large Capacity, TurboWash 360, and Inverter HeatPump Drying, helping deliver powerful cleaning and efficient drying in one convenient unit. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy