Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos









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Smells like burning plastic when drying
We got this delivered a couple weeks ago. Seems to work well except whenever you dry something there is strong smell of plastic burning. Seems to be reducing with time but still is very much present. The first two loads we washed & dried we rewashed as all the laundry smelled like burning plastic when it came out. Now the laundry still smells but not as terribly. A little mixed if we should try return it or not. Note: The lint filter was not wet when we ran the dryer function
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Waste of 3k Don’t Purchase
[This review was collected as part of a promotion.] The worst machine you could buy. Purchased it 3 weeks ago. The machine wouldn’t stop drying it would get to 4 minutes and just keep running after 12 hours of being out of the house thinking I’ll get home and my clothes would be dry and machine off NO the machine still running and clothes still wet. I call LG they tell me I need to do an update still didn’t fix the problem. Call Lg back they send someone out they tell me it needs new parts they change the parts still didn’t fix it. I ended up returning the machine 3k worth of garbage
Hi there! Thank you for sharing your experience with us. We understand that the LG washer/dryer combo model WM6998HBA has not met your expectations, particularly regarding its drying performance. Your feedback is important, and we'd like to assist you further. You may access this link: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691. As a first step, please ensure that the drain filter is clean and that the water supply is adequate. A clogged drain filter can significantly affect the drying performance. You can clean the filter by accessing the cover at the lower left side of the front, draining any residual water, and removing any debris. If you continue to experience difficulties, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions, including discussing your concerns about the machine. We appreciate your patience and look forward to resolving this for you.—Mau
Love all the options!
[This review was collected as part of a promotion.] This washer/dryer combo is versatile in many ways. I like that I can use it as the wash/dry combo or one function at a time. Our clothing comes out smelling very fresh and appear to be cleaner than my prior machine's capabilities. When using the wash/dry function, i like the different options you have to alter settings. The load size definitely plays a role in how dry the clothes are after the cycle ends. Be careful how large of a load size you add. The functionality of the machine is easy to use and pretty straightforward. I like that you can stop a cycle at any point to add/remove items. This isn't a feature I had on my older machine and it's great! The drum size is big enough to wash my comforter with no issues. Drying takes a bit longer but not too bad!
sleek and modern
I am absolutely thrilled with my new LG Washer Dryer Combo! It’s sleek, modern, and easy to use with a user-friendly interface. The washing performance is top-notch, and my clothes come out perfectly clean, with minimal wrinkles. The drying function is surprisingly quick and effective, and I love that I can do both tasks in one machine without needing to switch loads. The size is perfect for my apartment, and I appreciate how quietly it runs. It has saved me so much time and hassle compared to using separate machines. Plus, the energy efficiency is a huge bonus! Overall, I highly recommend this LG washer dryer combo for anyone looking for an all-in-one solution that doesn’t compromise on quality. It’s an investment worth every penny!
Hey there. Your excitement for your LG Washer Dryer Combo really shines through! The sleek design, quiet operation, and all-in-one convenience sound like the perfect fit for your space. It’s great to hear how much time and effort it’s saving you while delivering top-notch performance. Enjoy the hassle-free laundry days—sounds like this was a fantastic investment! ^ Diego
Game changer
[This review was collected as part of a promotion.] I enjoy this wash combo. The part that I like the most is I don’t have to move laundry from washer to dryer which is very convenient. I kept my old dryer so I can do 2 loads at less time. It cleans well and very quiet with much less vibration than my old washer. Lastly, i had odor issue with my old front load washer. With this unit running both wash and dry, no moisture is left inside which prevents odor, bad smell.
One glaring over sight with the Dryer Cycle
[This review was collected as part of a promotion.] This is our second LG WashCombo over the years. Love the convenience, space saving, set and forget cycles. However, this model does not have Low Heat options for the Dryer cycle. There is a power saving setting, but this is not adequately lower the temperature. The previous WashCombo, without the heatpump, had settings for low heat during drying. The lack of control for heat has caused articles of clothing to shrink when the older appliance did not have this issue. This is lack of Heat setting is the main reason for the lower rating.
Hey there. Having the settings for your LG washer/dryer be what you want is what helps make your laundry experience a great one. Your feedback helps us to improve future products so they can help meet your expectations, and we'll be sure to relay your words to the proper teams so we can continue to work towards that goal. If you ever need help with your unit in the future, just send us a private message on social media with your model number, and we'll be ready to help! *Josh
Best washer combo!
We absolutely love our LG WashCombo Ventless Washer and Dryer combo! As a busy household, having an all-in-one unit that washes and dries in the same drum has been a total game-changer. No more switching loads or forgetting wet clothes in the washer—just set it and forget it! One of the standout features is its efficiency. It uses less water and energy compared to separate units, which helps lower our utility bills. The wash cycles are thorough, and the drying function works surprisingly well, leaving clothes fresh and soft. Plus, it’s compact and space-saving, making it perfect for small homes or apartments. without disturbing anyone’s sleep. If you’re looking for a high-quality washer and dryer combo that saves time, space, and effort, this is the one to get. Highly recommend!
Hey Lina! Your LG All-in-One Washer is a game-changer for laundry day! It makes life easier with its all-in-one feature, allowing you to enjoy fresh, clean clothes without the hassle of moving loads. It's efficient, saves water and energy, and fits perfectly in small spaces. Thanks for sharing your experience, and here's to many more happy washing days ahead! For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to be part of your home! 🧺^David #LifeisGood
Love this machine!
I was skeptical about getting the machine after reading the reviews but I figured I would give it a chance. I have not had any issues with my machine. I fill the washer to about half or a little bit more than half so it gives space for my clothes to properly dry and fluff up. The time may seem long for it to complete the whole process but its the same time as if I were to do it the old fashion way. I can place a load in before bed and it's ready to go the next day. It saves me time from transferring clothes from one machine to the other. I am in love with the app too. It sends me alerts of when my cycle is done so I can get my clothes. Overall, this machine is great and I love it. If you do your research, you will see that this machine is really great and it is a time saver. Just don't overfill your machine for great results.
Hey there, thanks for sharing your experience! We're thrilled you gave our machine a chance and that it's making your laundry routine a breeze. It's fantastic to hear that the app alerts, efficient cycle time, and thoughtful design features are all working together to save you time. If you ever need assistance, feel free to send us a private message on social media @LGUSSupport. Thanks for choosing LG! ^ Diego
Almost great
I purchased the Wash/Combo All In One unit in November of 2024. There is much I like about it, (look, size, cleaning, etc.) but there are also some issues. The machine is operating as it should, i.e. soap dispensing, etc. but I find I can only do a small load if I want it to dry in less than 3 hours and not wrinkle terribly. Towels and jeans take forever. Almost every load comes out wrinkled. This is my major concern. I use the perm press cycle (increase the spin speed), then have to open the machine and shake out the clothes to reduce wrinkles and then dry on the perm press setting. Using this method helps, but things still wrinkle, but not as bad. This kind of defeats the purpose of the machine. It was an expensive choice to have the all in one option, so it is disappointing to have it not work as advertised. I have tried the AI wash cycle and the Wash/Dry cycle with the same result. Also, I am over 70 and the washer is so low that it is difficult to unload. I cannot afford to purchase the base unit, but I feel the washer is expensive enough that the base unit should be included, or the entire unit raised.
Hey there! Thank you for your honest feedback and experience with your LG washer/dryer combo. We're always looking for ways to improve the ease of use of having both washer and dryer in one, so your feedback is helpful for us to enhance our products. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.
Great space spacer option but drying takes longer
[This review was collected as part of a promotion.] Bought this about 2 months ago. Both washing and drying take longer than a regular washer and dryer. Having the quick wash cycle helps cut some of that time. However drying takes 2-3 hours. Positive side is no more dryer vents to clean and worry about. Also have some space back in my laundry room.