Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos









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So convenient! We love our LG!
[This review was collected as part of a promotion.] We have had our WashCombo for a couple months now and we love it so much! I love that it requires us to clean the filter before using because my husband is so bad about leaving lint in the filter 😂 I was shocked at the size. I assumed it may not be able to hold a normal load but it has. I saw some other reviews about their clothes not getting as dry but we haven’t had that issue at all! My family loves it!
Great alt laundry option for busy parents
This washer-dryer combo has been a game-changer at our house, especially with both my wife and I working and juggling the needs of our three kids. The constant need for doing laundry has been resolved by this combo that we purchased a few months ago. Thank you, LG, for such a great product. It has truly transformed our laundry routine and made managing a busy household much more manageable.
Very satisifed and happy.
[This review was collected as part of a promotion.] I've had the product for a couple of weeks now, and I must say, overall, this is a great product! The installation guys were super friendly! They made sure that everything was installed correctly and to my satisfaction. The wash is very effective. I love that it has so many different wash settings available for all the different types of wash, articles of clothing, fabric, etc. It is also very convenient to set each setting through the app that I downloaded. This machine is also very very big. A lot bigger than other washers that I've ever used. The only small negative that I can say is that the drying process does take longer than initially expected. However, this being a washer & dryer combo, the tradeoff of having a slightly longer dryer cycle is well worth the convenience. I do not mind having a longer dryer cycle if all I have to do is load the machine and walk away. I rather have the longer cycles rather than having to return and reload it into a separate machine. I did notice that if I put in lighter loads (no towels or beddings) it dries a lot quicker, but again, I personally don't want to do multiple loads and rather do one large long cycle. As someone who is all about convenience, this machine is perfect for me!
Hi Stephen, thank you for sharing such a thoughtful review of your WM6998HBA. It’s great to hear how well the WashCombo™ has fit into your routine—from the smooth installation experience to the powerful wash performance and the convenience of managing everything through the ThinQ app. That 5.0 cu. ft. mega capacity really does make a noticeable difference. Your note about the longer dry times is appreciated. With ventless HeatPump™ technology, cycles can run longer by design, but the tradeoff is the efficiency and the convenience you highlighted—load it once and let the machine handle the rest. Lighter loads drying faster is completely normal, and your approach of running one large cycle makes perfect sense for this type of unit. It’s wonderful to hear the machine aligns so well with your preference for convenience. #LifesGood ❤️ For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich
I love my new ventless LG Washer/Dryer Combo!
I received my new washer/dryer combo last week and I have never been more excited to do laundry! I have always used top load washers, but the newer HE versions tend to leave white residue on my dark clothes. The switch to this front load LG combo couldn't have been easier! No residue on my clothes, energy efficient and nice looking. The ventless design allows for easy cleanup on top of the machine and it saved space in my small laundry room. The set it and go option is a game changer. No more spending hours waiting to switch clothes over when this model does it automatically!
Hey there. Thank you for the feedback! We’re thrilled to hear you’re enjoying your LG All-in-One Washer. Its HE design keeps dark clothes looking great, and the sleek, energy-efficient look is a plus. The ventless setup is perfect for smaller spaces, and the set-it-and-go feature saves you time. It’s a fantastic upgrade for laundry day! For additional feedback or questions, please send us a direct message on social media @LGUSSupport. 🧺🙂 ^David #LifeisGood
Does the job better than two machines!
[This review was collected as part of a promotion.] After having used this machine for about a month and a half I can say that this machine is more convenient than having a separate washer and gas dryer, and uses a fraction of the water and energy. With very few exceptions all of my laundry has come out perfectly clean and dry, and those few exceptions I can attribute entirely to my own user error due to either improper loading of clothes, or improper mode selection. When I say user error I am being completely serious. The first thing to understand is you can't stuff this thing full to the brim with clothes, and often times less is more. The second thing to understand is there are too many modes - this machine should have only three functions available to a normal user: AI Wash + Dry, AI Wash, and Dry Only. Don't try to be smarter than the machine, just let it detect the load settings for you and let the machine worry about the rest. Now that I've said all that, this machine isn't perfect and I do have a few things to point out: Too much information has been crammed into the small display so it's easy to miss out on certain things, like whether or not the mode you've selected has the 'dry' function activated or not, and I wish more work had been done on this aspect of the UX (any user who's attempted to wash towels or bedding on one of the non-AI modes and ended up with a pile of wet laundry knows what I'm talking about). I also wish there was a way to have the drum light stay on for longer, or just have it on the entire time the machine is running - I can't be the only person weird enough to spend a Friday evening, favorite beverage in hand, watching my laundry. If I could have one feature added it would be this: I would love to have the ability to use both the detergent and softener tanks for detergent, but instead of linking them together I wish I could give them meaningful names in the UI and and select them separately at the time I start the machine. Like a lot of people I don't use fabric softener: it makes clothes feel weird and it ruins the ability for towels to absorb water. However, I do use both scented and unscented detergent. Some of the people in my household like the scented detergent, but some of us are sensitive or allergic to fragrances and prefer our laundry without. Having this ability would be a huge improvement in how I use the machine for my needs, and I think it would be the same for a lot of other people with families too.
Sleek, easy to use, reliable unit! Great purchase!
[This review was collected as part of a promotion.] We were nervous about making the switch over to a combination unit, but even after the first couple uses we were in love! Eight months later, and it is still one of our favorite appliances. Installation was a breeze! And now that we don't have to switch our clothes over to a separate dryer during every load, we have more time to focus on other things without having to worry about rushing back home or taking breaks to go move the clothes. We couldn't be happier with our purchase!
Hi there, we appreciate you sharing your experience. We understand how meaningful it is when a new appliance truly simplifies daily routines, and it’s great to hear your WashCombo All‑in‑One Washer Dryer model WM6998HBA has been such a smooth upgrade. The easy installation, space‑saving design, and the convenience of not having to transfer clothes between machines are exactly what this unit is built to deliver. It’s wonderful to hear it’s become one of your favorite appliances. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️
Smells like burning plastic when drying
We got this delivered a couple weeks ago. Seems to work well except whenever you dry something there is strong smell of plastic burning. Seems to be reducing with time but still is very much present. The first two loads we washed & dried we rewashed as all the laundry smelled like burning plastic when it came out. Now the laundry still smells but not as terribly. A little mixed if we should try return it or not. Note: The lint filter was not wet when we ran the dryer function
Hello, we appreciate you getting in touch with us, and we sincerely regret any inconvenience you may be experiencing at this time. In order for us to help you with this matter, we do invite you to contact us personally. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.
Likes and Dislikes
[This review was collected as part of a promotion.] Ive got the Washer/Dryer Combo, and has been using it for few months. I love the design and the combo spec that allows you to complete everything at once. It will wash and dry all at once, but one thing I do not like is that the dryer is super long. I usually do regular Washer/Dryer AI option which is the second main option, but the dryer takes about 3 hrs or long, so in total, it will take 4 hr and half. Also, after the dryer function, the rubber part of the machine has all the dust on it, meaning we would need to clean the parts (interior) every single time we load washer (or it will have all the dust in the washing cycle). Do not understand why it is not collecting the dust out to the dust bin. But i love the Thin Q app, where you can see the status of the load and even select options on the phone
Great Technology
I received my washer a little over a week ago and had to send in a review on this product. When I received the washer/dryer I wanted to test all of the listed features to make sure that everything worked as described. The wash & dry feature does adjust depending on the size of the load that you put in. So I started with a regular sized load, this resulted in a 1hr 52min cycle. I did find that if you open the washer door to add in clothes that it will increase the time allotted for the wash/dry cycle. That being said, when the wash/dry was complete the clothes were 90% dry. I left the clothes in while there was steam to completely dry. That did work and the clothes were fully dry within 10min. The transition between washer and dryer is seamless and you barely hear the machine when in a laundry room. I think that this is a great investment for a family that does laundry often. This washer dryer combo has saved so much time that I would be using switching from my washing machine to dryer.
Wonderfully Surprised
[This review was collected as part of a promotion.] This unit is a wonderfully compact piece of machinery. I was skeptical about combo units but after using this unit I have a new respect for them. One thing that surprised me is how quiet it is. I will share with everyone about how great this unit is.