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Customer reviews for Shark® StainStriker™ Portable Carpet & Upholstery Cleaner for
Shark® StainStriker™ Portable Carpet & Upholstery Cleaner
4.5 out of 5 stars
stars
184 ratings165 reviews
  1. 5 stars75% (138)
  2. 4 stars13% (23)
  3. 3 stars2% (4)
  4. 2 stars4% (8)
  5. 1 star6% (11)

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Showing 21-30 of 165 reviews
May 4, 2026
KTROD1111
2 out of 5 stars review

Poor Quality

This is the second time that the hose busted on me, in 2 years. I LOVE Shark, but this spot cleaner is not worth it. It works as good as my old Bissell that lasted me 4 years. I will not be repurchasing a new one.

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
reply from SharkNinja

Hi there, Thank you for taking the time to share this feedback with us. We understand how frustrating it is to have the hose break again on your Shark StainStriker, especially after only a couple of years and when you’ve otherwise had positive experiences with Shark products. We can see that you previously reached out to us when this happened the first time, and we appreciate you letting us know this issue has continued. Please reach out to us through the link below so we can review the next steps with you and look into available options. https://support.sharkninja.com/contact-us Kind regards, Shark Home

Apr 23, 2026
Nana5
5 out of 5 stars review

Powerful little cleaner

I bought this machine about a month ago. I absolutely love this little carpet cleaner!! It cleans so well, love the scrub brush and the trigger. And then picks up almost all the water. The carpet was completely dry within a few hours.

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
Apr 11, 2026
Smeralda
1 out of 5 stars review

Bad quality

My first time using it and the water spray didn't work I just hate I'm waiting for it and not what I expected I have other brand for years and work better than this one I'm just got so disappointed with this purchase

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
reply from SharkNinja

Hi Smeralda, Thank you for taking the time to share this feedback with us. We apologize for how disappointing your experience has been, especially with the water spray not working on your first use. We understand how frustrating that is when you were expecting reliable performance, particularly after having better experiences with other brands. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you. https://support.sharkninja.com/en-CA/article/PX200-Series-Shark-StainStriker-Portable-Carpet-Upholstery-Cleaner-Troubleshooting-Guide-ca Kind regards, Shark Home

Mar 21, 2026
Erika
5 out of 5 stars review

Best hand held cleaner

So far it's been significantly better than the bissell little green machine. I love how easy It is to use and clean and how well It cleans stains out of upholstery and carpet.

Helpful?2S1QH4DW800413610368308
Oct 17, 2025
sharose
5 out of 5 stars review

Small cleaner works like a charm

I used my new Shark portable carpet and upholstery cleaner to shampoo some dirty spots on my carpet. And I was so impressed! I will use it a lot to clean up spots on the carpet. I don't have pets, so the separate tool for cleaning pet messes won't be used. But I can see how it would be useful. Very thoughtful little addition. The machine is designed well and I'm glad I got it.

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
Sep 15, 2025
Tweet46
2 out of 5 stars review

Do NOT buy the portable unit!!

I purchased this unit 15 months ago. Spend the extra $$ for the full sized carpet cleaner so you can replace the hose when it gets holes in it! While the unit itself is easy to clean after use and the cleaning fluids work GREAT on messes and stains, it has a hose that is easily broken due to being accordion style. The hose is not replaceable (it is part of the unit body) and it is not covered under their warranty. 😲 Therefore, unless you tape up all the holes that happen with normal use, Shark expects you to just buy a brand new one!! 😡

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're sorry about the frustration with the hose. I understand how disappointing it is to have the hose develop holes and not be replaceable, especially after investing in a carpet cleaner you expected to last. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127. Kind regards, Shark Clean

Oct 1, 2025
Jennifer316
5 out of 5 stars review

this product is amazing!

I recently bought this item because I only have rugs upstairs in my house and I needed to find an affordable rug cleaner that I could use on for my stairs also. This cleaner is amazing!! It works so well if cleaned 3 rooms in my house and a jacket and it worked amazing on all of them!!! I’m so happy with this product

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
Oct 5, 2025
Adamz
3 out of 5 stars review

Great machine..almost

I've owned it almost a year..time for a review. Works well...just a few gripes...almost a perfect machine.. -Noisy -Hose about 2ft too short..cannot put on the floor and hit all cushions and couch area - power cord needs to be 3 to 6ft longer.. nobody has a couch next to wall outlet..you have to use extension cord.. Yup Almost perfect...even with the shortfalls ...I recommend

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
reply from SharkNinja

Hi there, \nThank you for taking the time to share your thoughts! We’re thrilled to hear that your StainStriker has been working well overall, and we truly appreciate your honest feedback. We understand how important comfort and convenience are when cleaning, and your notes about the noise level, hose length, and power cord are incredibly helpful.\nYour insights help us continue improving our products to better meet real-life needs. Even with those small gripes, we’re grateful for your recommendation and proud to have you as part of the Shark family.\n\nWarm regards,\nShark Clean US

Aug 2, 2025
Anna97
5 out of 5 stars review

Best freaking spot cleaner ever!!!

A little bit of history. I have rescue dogs that have some special needs. One has severe tummy issues and is elderly. The other is high anxiety after being abused. So my elderly dogs tends to vomit frequently and can not hold her pee through a whole work day anymore. Now today, I finally caved and decided to try a shark instead of Hoover. I have been a Hoover advocate for years, well not anymore. This little spot cleaner got the red dye out of my carpet that has been there for months!!! My high anxiety girl got out of her crate and got into the dye bag. I have cleaned it with my Hoover 3 times!!! This shark got it out in less than 30 seconds. I’m not freaking kidding. It got the set in blood from my dog who have hemorrhagic gastroenteritis completely out. When I mean that blood was stained in for two years and in less than 60 seconds it was freaking gone. I never write reviews and I’m definitely not paid for them. But for this once I am because I have NEVER been so amazed before. Shark for the win and forever now. Hoover who? Let’s just say once you go shark you never got back. I can’t speak of the longevity of the product as I haven’t made it but one day with it, but that one day took out months/years old stains. Highly highly recommend. I wish I had taken a before and after photo, but I didn’t know it would work this well. So my words are all I’ve got.

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
Oct 3, 2025
Disappointed in PA
2 out of 5 stars review

No replacement hoses

Have had my stain striker for about 18 months, went to take to my daughter's so she could us it and I was cleaning it up and noticed the hose was coming apart, Came on the website to look for a replacement and started reading the reviews and learned others also have the same issue and there are not replacement hoses. Very disappointed, I bought a shark because I wanted something that was going to last.

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
reply from SharkNinja

Hi there, \nThank you for sharing your experience. We're truly saddened to hear about the issue with your StainStriker hose and understand how disappointing this must be — especially when you’ve chosen us for our reliability.\nWhile replacement hoses are not currently available for this model, we’re actively listening to feedback like yours to improve future designs and support options. We’d love the opportunity to look into this further and explore possible solutions for you.\nPlease reach out to our Customer Care team at 1-855-427-5127, and have your model number handy. We’re here to help and appreciate you being part of the Shark family.\nKindly,\nShark Clean US