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Customer reviews for Shark® StainStriker™ Portable Carpet & Upholstery Cleaner for
Shark® StainStriker™ Portable Carpet & Upholstery Cleaner
4.5 out of 5 stars
stars
184 ratings165 reviews
  1. 5 stars75% (138)
  2. 4 stars13% (23)
  3. 3 stars2% (4)
  4. 2 stars4% (8)
  5. 1 star6% (11)

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Showing 11-20 of 165 reviews
Jan 18, 2026
Annoyed Customer
1 out of 5 stars review

Useless, only worked once.

Absolutely useless, save yourself the headache and look elsewhere. Only worked once after buying it. Went to use for a second time barely a month later and no water/solution will dispense or cycle. Waste of money, had to go out and buy a different brand, should have started with the competitor to begin with.

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review on our product. We’re truly sorry to hear that you’re experiencing issues with your StainStriker. We completely understand how frustrating this can be, and we’d love to help get things working again. To resolve this promptly, we recommend reaching out to our team through our support page, where our agents can assist you directly. Alternatively, you can refer to our self‑help guide for additional troubleshooting steps related to water not dispensing from your unit. We’re committed to improving your experience, and we appreciate the opportunity to make things right. All applicable links are provided below: Self-Help Guide: https://support.sharkninja.com/article/PX200-Series-Shark-StainStriker-Portable-Carpet-Upholstery-Cleaner-Troubleshooting-Guide Contact Page: https://support.sharkninja.com/contact-us Sincerely, Shark Clean US

Apr 27, 2024
Katrina
5 out of 5 stars review

Works great!!

I am currently potty training my twins and so far one has peed on the couch and the floor. I bought a hoover to clean up the couch mess and it didn't work fror the start. I decided to buy this Shark and try it out. It got the 3 day old pee stain out with no problem and got the pee on the floor out with no problems! You can't even tell that anything happened in both areas!!

Helpful?2S1QH4DW800413610368308
Jan 3, 2026
Kimothy
5 out of 5 stars review

Saved the day again and my favorite rug 💕🍃

Absolutely the best money I've ever spent ! We have 3 huskies and one had an accident that my robo vacuum “Rosie Big Bootay” found first and smeared it all over my rug that goes under the dining room table 🥺 thought for sure we'd be making a trip to the dump but nope, my SharkStikrr saved the day again and my favorite rug, Rosie, not much hope for her 💔 Thanks Shark for making a great product 🐾✨ being a husky and human mom is rough on carpets ! But wouldn't trade them for the world

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
Feb 20, 2025
Ise
1 out of 5 stars review

Do not buy!!

This cleaner is really nice but it has a flaw. The hose brakes so easly i read a few reviews that spoke about this but i thought it might have been mishandling. No, this hose is so easy to break they should of used better plastic for this. So i would not recomend anyone buy this cleaner until or if they ever fix this issue. Specially for the price compared to other cleaners. I gave it one star because whats the point of it working good if the main component which is the hose breaks with minimum use.

Helpful?2S1QH4DW800413610368308
reply from SharkNinja Product Expert

Hi Ise,Thank you for sharing your experience with the Shark StainStriker Portable Carpet & Upholstery Cleaner. We’re glad to hear you liked its performance, but we’re sorry to hear about the durability concerns with the hose.We appreciate your feedback on the material and will share it with our product team. If your hose has broken with minimal use, your unit may still be covered under warranty, and we’d love the opportunity to assist. Please reach out to our team at 1-855-427-5127, and we’d be happy to discuss potential solutions.We appreciate your feedback and the chance to improve your experience.Kind regards,Shark Clean

Mar 7, 2026
lmark5
5 out of 5 stars review

Worth every penny even at full price!

After extensive research, I chose this because of the excellent reviews, easy usage and cleanup, and a 3 year warranty. Of course the brand's reputation speaks for itself, and I was not disappointed. After watching some helpful YT videos, I was ready to go. The solution goes a long way and smells great - not overpowering at all. I have a senior cat who seems to prefer the carpet over her litter box, so I put this to the test after exhausting all other products and gadgets. Wow.The suction on this baby is as good as the big machines, if not better. Worth every penny. Although I got it on sale. I would gladly have paid full price - it's that good. Don't even bother with other brands - this is the one.

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
Mar 7, 2026
lmark5
5 out of 5 stars review

Worth every penny - even at full price!

After extensive research, I chose this because of the excellent reviews, easy usage and cleanup, as well as an impressive 3-year warranty. Of course, the brand's reputation speaks for itself, and I was not disappointed. After watching some helpful YT videos, I was ready to go. The solution goes a long way and smells great - not overpowering at all. I have a senior cat who seems to prefer the carpet over her litter box, so I put this to the test after exhausting all other products and gadgets. Wow. The suction on this baby is as good as the big machines, if not better. Worth every penny. Although I got it on sale, I would gladly have paid full price - it's THAT good. Don't even bother with other brands - this is THE one!

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
Mar 4, 2026
JAW9
3 out of 5 stars review

Works Great, Missing Important Accessory

The product itself works fantastically well, but it does NOT have a hose cleaning tool which I was led to believe was included after watching several online reviews. This piece is, in my opinion, a vital accessory especially when cleaning up pet messes. If I knew beforehand that this part was not included I likely would have chosen a different version or product altogether. Aside from that I am very satisfied with the suction power and ease of use.

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
reply from SharkNinja

Hi there, Thank you so much for taking the time to leave your feedback. We’re sorry for any inconvenience caused by the missing hose-cleaning tool. The accessories included in the box can vary depending on the specific product model number, which can sometimes lead to differences from what is sold through our retailers. We truly appreciate you sharing your experience, and we’ll be sure to pass your feedback along to our team. If you need any further assistance, please feel free to reach out to us here: https://support.sharkninja.com/en-CA/contact-us Kind regards, Shark Home

Dec 29, 2025
WiscoDB
4 out of 5 stars review

Good cleaner. One question

This is a really good small cleaner. But... one question. It apparently needs two liquid cleaners to operate: the 'Deep Clean' and the 'Oxy Multiplier'. I'd prefer to just buy one when it's time to get more. Is one more important than the other? I'm hoping I can just buy the 'Deep Clean' and it will still do that job. Thx.

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
Jul 11, 2026
RimshaM
5 out of 5 stars review

Compatible

Material is strong and easy to handle design is unique and modern easy to carry. More powerful to strain the spot. Good maintenance easy after use.

Review from influenster.com
Helpful?2S1QH4DW800413610368308
May 4, 2026
KTROD1111
2 out of 5 stars review

Poor Quality

This is the second time that the hose busted on me, in 2 years. I LOVE Shark, but this spot cleaner is not worth it. It works as good as my old Bissell that lasted me 4 years. I will not be repurchasing a new one.

Review from sharkninja.com
Helpful?2S1QH4DW800413610368308
reply from SharkNinja

Hi there, Thank you for taking the time to share this feedback with us. We understand how frustrating it is to have the hose break again on your Shark StainStriker, especially after only a couple of years and when you’ve otherwise had positive experiences with Shark products. We can see that you previously reached out to us when this happened the first time, and we appreciate you letting us know this issue has continued. Please reach out to us through the link below so we can review the next steps with you and look into available options. https://support.sharkninja.com/contact-us Kind regards, Shark Home