Hello Tika!! Thank you so much for taking the time to express your concern about this situation. We understand how frustrating it can be when a product like our Downy April Fresh does not perform as expected and also this is not a common situation either. Please be assured that all our products undergo rigorous quality control processes before leaving our facilities. For that reason we would like to provide you the assistance that you deserve in this case for more direct and personalized assistance with this specific issue, we recommend contacting our Downy Customer Support at t 1-800-688-SOFT (1-800-688-7638). We will be more than glad to assist you on this matter. Have an amazing day!

Thank you for your lovely review! We are so happy to hear that Downy Soft & Fresh Liquid Fabric Softener in April Fresh consistently leaves your laundry smelling wonderful. With its 2-in-1 formula providing both softness and freshness, it offers 7 powerful benefits, including fighting wrinkles, static, fuzz, fading, and stretching. The 3X more freshness formula conditions fabrics by smoothing and protecting fibers better than detergent alone, keeping your clothes feeling great wash after wash. Plus, the convenient no-drip spout and back drain feature make it easy to use, and it is safe for all washing machines. We are thrilled Downy April Fresh is making your laundry routine fresh and effortless!

Hello Katie. Thank you for trying our Downy fabric softener and for sharing your thoughts with us. We're so glad to hear that it's leaving your clothes wonderfully soft! We also completely understand your wish for a scent that lasts even longer. For that extra boost of fragrance, we'd love for you to try our Downy In-Wash Scent Booster beads, which are designed to provide weeks of long-lasting freshness. Your feedback is very important, and we'll be sure to share your comments about the softener's scent with our Downy team. We'd be happy to help you find the perfect scent experience for your laundry. Please give us a call at 1-800-688-7638,so we can properly assist you.