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Sam's Club
Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,484 ratings597 reviews
  1. 5 stars62% (920)
  2. 4 stars15% (221)
  3. 3 stars8% (125)
  4. 2 stars5% (81)
  5. 1 star9% (137)

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Showing 501-510 of 597 reviews
Dec 1, 2025
anonymous
1 out of 5 stars review

yabba dabba doo

it's a rock. This is the second pillow I've tried out in 2 months. I guess nobody makes a decent pillow anymore. I miss sleep.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We appreciate your honest feedback on our pillow. Please note, there can be a few days of use before the pillow "breaks in" to its final firmness and it may feel firmer for the first few nights. Please know that you can exchange or return the pillow at any time as part of the Members Mark 100% Satisfaction Guarantee.

Dec 15, 2025
anonymous
1 out of 5 stars review

Horrible chemical smell

Horrible chemical smell. No one should breathe that in all night, every night - or at all! Complete waste of money.

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Nov 24, 2025
Anonymous
1 out of 5 stars review

Better look it all over!

Well I bought this and when I got it home it was all stained! Someone used it and brought it back 🤢

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We apologize for this experience, Cynthia, and ask that you contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Mar 19, 2026
NATHALIE
3 out of 5 stars review

Strong chemical odor

Pillow has a very strong chemical odor even after having it for 3 weeks. So strong I can not sleep with it.

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Feb 23, 2026
KEVIN
1 out of 5 stars review

The pillow feels nice. However, them chemical smell is terrible. I can still smell it on my hair the next day.

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Feb 9, 2026
PAULA
2 out of 5 stars review

Don't buy

I'm not impressed with this pillow as it constantly slides out of the pillow case and is very uncomfortable.

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Jan 11, 2026
Kyle
3 out of 5 stars review

Bad chemical smell

Seemed great but, had a bad chemical smell. Gave me a head ache from laying on it for an hour. I didn't sleep with it and returned it the next day.

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Apr 28, 2026
Sven
2 out of 5 stars review

Way too firm and thick.

Way too firm and thick. Gives me a stiff neck.

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May 17, 2026
anonymous
1 out of 5 stars review

Feels like sleeping on a rock

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Dec 7, 2024
Mrs
5 out of 5 stars review

Verified Purchase

Pillow

Good quality

Helpful?3IFZA20SG2DY13610268497