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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars1,424 ratings579 reviews
  1. 5 stars61% (875)
  2. 4 stars15% (212)
  3. 3 stars9% (122)
  4. 2 stars6% (80)
  5. 1 star9% (135)
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Showing 41-50 of 579 reviews
Jul 7, 2024
Twinning702
5 out of 5 stars review

Very soft pillow

This is a very soft yet firm pillow. My kids truly enjoy this pillow for its true softness, We’ve had it for a few weeks and it has not lost its form at all. Overall a great bang for my buck. Great size and not too heavy either

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Jul 7, 2024
Isa
1 out of 5 stars review

Verified Purchase

Not as described, disappointing

I regret buying it. Two times I used it, it was stiff and way too thick. It doesn't feels like it has a cooling feature or that it's memory foam. It really feels as if I'm sleeping on a brick.

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Aug 14, 2024
Jeremy W
1 out of 5 stars review

Verified Purchase

Hard

Bought the pillow THINKING that memory foam and gel would accommodate my side sleeper style however the pillow is absolutely NOT comfortable for anything other than laying on your back and watching Tv in bed.

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Apr 24, 2026
PPM
5 out of 5 stars review

Verified Purchase

Soft Pillow

Very comfortable and gives me good support too.

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Apr 11, 2026
Lmorris
5 out of 5 stars review

Verified Purchase

Great pillow

This is so far the best pillow I have slept on. I'm so happy I bought it.

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Feb 13, 2025
Alyson
5 out of 5 stars review

Great if you like a firm pillow

I like to try out different pillows. I sleep on my side and back and want neck support. I like my pillow to be soft but firm enough to hold my head up to be aligned with my spine. I felt this pillow did just that. I’ve only had it for a month so I can’t speak to longevity but so far it’s holding up great. No indents from my head.

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Feb 15, 2025
Christina
4 out of 5 stars review

Plush memory foam pillow

This pillow has a silky smooth outer cover and a squishy memory foam pillow. The pillow is comfortable to sleep on by itself or with a second one under it. It also feels better with a pillowcase on. Additionally would say the pillow has a slight odor but after unpacking and letter it air out for a few days, it does dissipate. Definitely would get another. Not certain I find a cooling aspect of this product.

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Feb 26, 2026
Brenda
5 out of 5 stars review

Verified Purchase

Jackpot

I've been searching for a pillow that is comfortable and I hit the jackpot with this one, it REALLY helps me to sleep well

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Sep 23, 2025
JT
2 out of 5 stars review

Verified Purchase

Not the one

This pillow gave me a crick in my neck. The pillow was also too hard.

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reply from Member's Mark Team

We appreciate your honest feedback on your pillow, JT. The pillow has a "break in" period of 1-2 weeks where it settles into its final firmness, so it is normal for it to feel stiffer during that period as the foam adjusts to use. Please know if you're finding after that break in period that the pillow is just too firm, then you can exchange or return it as part of the Member's Mark 100% Satisfaction Guarantee.

Mar 12, 2026
Esmeralda
5 out of 5 stars review

Verified Purchase

Give me some 💤

Comfortable pillows I stay cool throughout the night and fall a sleep fast

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