I regret buying it. Two times I used it, it was stiff and way too thick. It doesn't feels like it has a cooling feature or that it's memory foam. It really feels as if I'm sleeping on a brick.

Cool pillow was not cool. That was reason for purchase.

This pillow has a silky smooth outer cover and a squishy memory foam pillow. The pillow is comfortable to sleep on by itself or with a second one under it. It also feels better with a pillowcase on. Additionally would say the pillow has a slight odor but after unpacking and letter it air out for a few days, it does dissipate. Definitely would get another. Not certain I find a cooling aspect of this product.

I like to try out different pillows. I sleep on my side and back and want neck support. I like my pillow to be soft but firm enough to hold my head up to be aligned with my spine. I felt this pillow did just that. I’ve only had it for a month so I can’t speak to longevity but so far it’s holding up great. No indents from my head.

Comfortable in what i needed, seems durable, but the outer cover is so slick the thing won't stay in the pillow case as i move around.

I love this pillow. I need a firm pillow to hold my head and support my neck, this pillow is worth more than 20.00

Like putting your head on a hot curb- don’t believe the cooling nonsense!

Definitely not cooling but is firm.

This pillow is too hard for me. It also is so slick the pillow case slides off during the night

I had neck pain every morning until I slept with this pillow. Neck pain gone!