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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,534 ratings610 reviews
  1. 5 stars62% (947)
  2. 4 stars15% (227)
  3. 3 stars9% (132)
  4. 2 stars5% (84)
  5. 1 star9% (144)

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Showing 441-450 of 610 reviews
Oct 23, 2024
Reviewer name: Marcela
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pillow

So firm, and you need to love this type of pillow

Helpful?3IFZA20SG2DY13610268497
Jan 11, 2026
Reviewer name: Kyle
3 out of 5 stars
3 out of 5 stars review

Bad chemical smell

Seemed great but, had a bad chemical smell. Gave me a head ache from laying on it for an hour. I didn't sleep with it and returned it the next day.

Helpful?3IFZA20SG2DY13610268497
Jan 27, 2025
Reviewer name: reec6315
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cooling pillow

"It's a fantastic pillow—cool, comfortable all night long, and maintains its shape without bunching up like most others. Highly recommend!"

Helpful?3IFZA20SG2DY13610268497
Jul 3, 2024
Reviewer name: Camille
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillows

I bought these pillows for my husband and me to replace the ones we had. They are comfortable and don’t get hot during the night.

Helpful?3IFZA20SG2DY13610268497
Jul 5, 2024
Reviewer name: Aj
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not very cool

I find this pillow to be warm compared to other cooling pillows I've had. It holds its shape pretty well when I lay on it.

Helpful?3IFZA20SG2DY13610268497
Dec 15, 2025
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Horrible chemical smell

Horrible chemical smell. No one should breathe that in all night, every night - or at all! Complete waste of money.

Helpful?3IFZA20SG2DY13610268497
Aug 25, 2024
Reviewer name: Grandma
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable Pillow

Comfortable pillow for back sleeping! Bought it for my granddaughter and she loves it. I have considered buying a couple for my bed.

Helpful?3IFZA20SG2DY13610268497
Jun 23, 2024
Reviewer name: Bye Felicia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bye Felicia

Absolutely love this pillow! It's very supportive and seems to sleep cooler. I has a firmer feel, but quickly softens up to support your body.

Helpful?3IFZA20SG2DY13610268497
Nov 24, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Better look it all over!

Well I bought this and when I got it home it was all stained! Someone used it and brought it back 🤢

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We apologize for this experience, Cynthia, and ask that you contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Dec 1, 2025
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

yabba dabba doo

it's a rock. This is the second pillow I've tried out in 2 months. I guess nobody makes a decent pillow anymore. I miss sleep.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We appreciate your honest feedback on our pillow. Please note, there can be a few days of use before the pillow "breaks in" to its final firmness and it may feel firmer for the first few nights. Please know that you can exchange or return the pillow at any time as part of the Members Mark 100% Satisfaction Guarantee.