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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,485 ratings597 reviews
  1. 5 stars62% (920)
  2. 4 stars15% (221)
  3. 3 stars8% (126)
  4. 2 stars5% (81)
  5. 1 star9% (137)

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Showing 431-440 of 597 reviews
Aug 29, 2025
Glitterchick
5 out of 5 stars review

The search stops here!

Finally found the perfect pillow. Firm and supportive, but not hard as a rock. Will be getting more!

Helpful?3IFZA20SG2DY13610268497
Dec 3, 2024
Ola
1 out of 5 stars review

Verified Purchase

Too Stiff

Might as well get the Rock of Gibraltar! This pillow is just too stiff. I tried different positioning and just couldn't feel any comfort. This will be going back.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We're sorry the pillow wasn't right for you, Ola. Please know you can exchange or return it anytime with the Member's Mark 100% Satisfaction Guarantee.

Nov 25, 2025
Subrena
5 out of 5 stars review

strong chemical smell but after I let it air out and washed the cover it went away. 10/10 best sleep I've gotten with a pillow in forever. I love it so much, I bought more. It is not to firm and not to soft.

Helpful?3IFZA20SG2DY13610268497
Feb 11, 2026
Joseph
1 out of 5 stars review

Save your money and buy a better pillow!

After less than 2 months, both pillows are flat. They didn't even last 60 days. You'd think they'd last longer since they say hotel. Pure garbage. Save your money and buy something better.

Helpful?3IFZA20SG2DY13610268497
Mar 5, 2026
Morgan
4 out of 5 stars review

Nice pillow

Good other than chemical smell. I've tried 4 other pillows and this one is the best. I did think it was a 2 pack so that was disappointing and the smell is sooo strong. I left it outside for a few hours and it is still strong

Helpful?3IFZA20SG2DY13610268497
Feb 18, 2026
DIMITRA
1 out of 5 stars review

Terrible chemical smell

The chemical smell of this pillow is unbearable. I followed the instructions and aired it out for twice as long as recommended and I can't even be in the same room as this pillow.

Helpful?3IFZA20SG2DY13610268497
Mar 19, 2026
Katherine
3 out of 5 stars review

seems comfortable but smells horrible. i have MCS/ chemical intolerance and after airing out for a week still can't use these. the strong smell makes me nauseous. i even put them outside for a night.

Helpful?3IFZA20SG2DY13610268497
Nov 21, 2025
Karen
3 out of 5 stars review

supportive but smelly

I really sleep well on this pillow however it took washing the two covers on each pillow twice and airing out the pillow for a few days before we could use them because of the chemical smell. They still have a smell but after a couple of weeks it's not a strong smell anymore.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

When you first open the pillow, Karen, there can be a "Fresh Foam" smell. We'd like to assure you that this scent is completely harmless and should naturally dissipate over the course of the first few days.

Jan 27, 2025
Me
5 out of 5 stars review

Verified Purchase

Great product

Im pleasantly surprised at how comfortable and supportive this pillow is for the price!

Helpful?3IFZA20SG2DY13610268497
Jan 19, 2025
Sammy Jones
5 out of 5 stars review

Verified Purchase

Web's review.

Nice pillow for the price, as good as the ones at Sleep Number.

Helpful?3IFZA20SG2DY13610268497