Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung Top Control Dishwasher with AutoRelease Dry for
Samsung Top Control Dishwasher with AutoRelease Dry
4.4 out of 5 stars
stars465 ratings465 reviews
  1. 5 stars73% (338)
  2. 4 stars14% (65)
  3. 3 stars4% (17)
  4. 2 stars3% (12)
  5. 1 star7% (33)

Member photos

  • +216 images
Sort by |
Showing 181-190 of 465 reviews
Oct 6, 2025
ShihTzuMom
5 out of 5 stars review

Awesome Dishwasher!

[This review was collected as part of a promotion.] I love my dishwasher. It cleans extremely well, and is so quiet you can put your ear to it and still not hear it. Capacity is perfect for my needs. I love the technology, such as the door automatically opening when the cycle is done. Its sleek design makes my kitchen look great.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Oct 6, 2025
heatherrene7
4 out of 5 stars review

Spots... but otherwise okay.

[This review was collected as part of a promotion.] I picked this dishwasher because it was stainless steel inside - I'm trying to use less plastic and I feel like stainless steel is more durable/longer lasting. I also liked the sleek design. It sticks out further than my old dishwasher, but it hasn't been an issue (at most it's one inch). I am having issues with spots on things - glass, silicone, and even my pots & pans. I tried adding Finish Jet Dry and that almost made things worse. I may try a different detergent, but trying to use what I have. A quick rinse when unloading removes it, but I hate needing to add another step. It is very quiet which is nice and fits a lot of dishes. I do like the top third rack although I'm not used to it and tend to forget things, but I'll get in the habit. The phone app is kind of annoying - like I don't need to be told the cycle is done, but maybe it's good for people who are waiting (I usually run mine at bed time so the app wakes me up haha!).

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Dec 30, 2025
BlackAce1981
4 out of 5 stars review

Good for the price, could use improvements

The machine is decently laid out and good value for the price. A few things I don't like: The racks don't slide that well. The rack layout is lacking. The bottom lack doesn't allow many options for dish configuration, so it's a bit limiting on what you can put below. The slides seem a bit flimsy, hopefully they last.

Review from Samsung Canada
Helpful?11PZ9UZ9HTBD13610068491
Sep 23, 2025
LoC100
1 out of 5 stars review

Lacking Thoughtful Functionality

Well, Its a 3 step process to start the dishwasher. Press power? I am not sure why, the unit has power going to it, in a constant state. Select the cycle (and that should be it after you close the door). Nope, now you have to press Start, before, or after you close the door. And if you open it during the cycle., you would think closing the door would have the unit start back up? Nope, now you have to press start again ( in case you changed your mind). The lower rack doesn't have enough cross members, so you might need to take extra time making sure that the handles from your pots and pans are not going to obstruct the lower propeller. There is a top rack for utensils, and then a "space eater" of a basket on the lower rack, that I'm having a hard time purposing. So I took it out. Any lids that are plastics, have NO WHERE to go. Except being put out on the top utensil rack (flat). Or the light items will be thrown around by the water propulsion. The functionality of our newly purchased microwave and dishwasher by Samsung, are lacking serious design and functional ingenuity.

Review from Samsung Canada
Helpful?11PZ9UZ9HTBD13610068491
reply from Ivana Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Oct 6, 2025
Msc3201999
5 out of 5 stars review

Great dishwasher!

[This review was collected as part of a promotion.] I really like the wash performance of the machine as well as the design. The feature that it has where it opens at the end of the cycle to complete drying is awesome. No more soggy dishes! Also cool that you can connect it to the app. Would highly recommend.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Oct 31, 2025
Jmhl
5 out of 5 stars review

Good dishwasher

[This review was collected as part of a promotion.] It is really good. The dishwasher helps me a lot when washing things like plates. The technology is awesome, it let's me control it from my phone! It has a lot of capacity to fit things. It's design it really unique and there is no nosie that comes from the dishwashers. 5 out of 5

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Nov 5, 2024
KD
1 out of 5 stars review

Never installed

THE DISHWASHER HAS been delivered this October 30 but not installed. the first team who delivered it did not install it claiming that they did not have the right parts, even though they were told to buy the needed parts and submit a receipt for reimbursement. They rescheduled the delivery for today and i have been home waiting and again i got a call from them telling me they need to reschedule again, as they were not told that this was an install and that they don't have the required tools. This is so disapointing and such a waste of my time.

Helpful?11PZ9UZ9HTBD13610068491
reply from Samsung

Dear Valued Sam's Club Client,It saddens us that you had to experience this. To better assist you, please contact Sam's Club Customer Service Department at 1-800-749-5367. Available from Mon - Fri 8:00 AM - 11:00 PM EST, Sat 9:00 AM - 9:00 PM EST, Sun 12:00 PM - 7:00 PM EST. They can either answer your question or transfer you to your local store to answer your specific inquiry.Have a great day!^Chrystel

Dec 19, 2025
Shae
5 out of 5 stars review

Great Value!

[This review was collected as part of a promotion.] Dishwasher works incredibly well. I’m not used to having one where I don’t have to rewash my dishes! It’s so quiet, too. Great capacity - I do my dishes once instead of twice a week now. Beautiful design, too. Overall, just a great value

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Oct 28, 2025
mydogbart
5 out of 5 stars review

This is a great dishwasher

[This review was collected as part of a promotion.] Great dishwasher. Quiet. Washes like a champ. Thought about dropping one star because of the drying feature. It's great in theory, but there is no heated dry. The dryer opens itself when it's done and a bunch of steam comes out, allowing the hot dishes to "dry". In practice, the dishes don't come out as dry as other dishwashers I've had with a dedicated heated dry cycle. It DOES save energy. If that's your top priority, it's a five star machine. If dry dishes are your thing, then it's four stars. Choose your own adventure.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Sep 19, 2025
Hannahh
3 out of 5 stars review

Faulty design to "adjustable" top rack

[This review was collected as part of a promotion.] I love the stainless steel of this dishwasher. I also love the delay start feature. I however would not repurchase this dishwasher again due to the interior layout. The top rack only has two height features that aren't 100% functional in either position. If you drop it to the lowest setting, the spray washer strikes and is stopped by plates in the lower rack. If you move the top rack to the highest position, then you are limited on the positioning of bowls and small plates as the utensil rack on top catches upon these items when you pull it out.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
reply from Samsung Care

Hi Hannah, We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher. Here is a link to the user manual; kindly go to pages 16-22 for a guide on how to maximize the space of your dishwasher. User manual. https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150778835) to help our team pull up your information when you message us. Thank you. -Ricardo