Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung Top Control Dishwasher with AutoRelease Dry for
Samsung Top Control Dishwasher with AutoRelease Dry
4.4 out of 5 stars
stars465 ratings465 reviews
  1. 5 stars73% (338)
  2. 4 stars14% (65)
  3. 3 stars4% (17)
  4. 2 stars3% (12)
  5. 1 star7% (33)

Member photos

  • +216 images
Sort by |
Showing 151-160 of 465 reviews
Jan 30, 2026
Chris
5 out of 5 stars review

Awesome dishwasher

[This review was collected as part of a promotion.] I love my dishwasher it has 2 large racks and at the top it has a small rack/ drawer where large cooking utensils such as stirring spoons spatulas..... or lids for your bowls or jars. It's very quiet. The AI technology is awesome it has multiple settings if you have a small load that will fit on the bottom rack theres a setting to wash that rack only. If you have a Samsung phone the app has a place to add your samsung appliances. After wash is complete everything sparkels/ shines such as your glasses and silverware. Once its complete it sends you message to your phone with a symbol. Also when it's complete it automatically opens the door about 3 or 4 inches.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Jan 29, 2026
meee
3 out of 5 stars review

decent dishwasher; drying is a problem

[This review was collected as part of a promotion.] Decent enough dishwasher; the cutlery top rack is a nice feature; we were able to take out the bottom insert to make more room, thanks to it; the tines seem to be designed for plates more than bowls, so we feel like we actually fit less in the bottom than in our old dishwasher; the major pain point is the drying - it does not dry! their troubleshooting FAQs suggest adding a rinse aid to help with drying; I don't know why that's the best option.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
reply from SEA Care

Hello there, We understand the importance of a working dishwasher in your household. Let's get this taken care of. Please refer to the resources below to address your concerns with your dishwasher. Please click the links and hyperlinks and watch the instructional video (if available) for tips. Samsung dishwasher does not dry dishes: https://www.samsung.com/us/support/troubleshooting/TSG01001910/ To maximize the loading capacity of your dishwasher, turn to page 14 of the unit's manual under "Basic use of racks (Height adjustment)," and pages 17-22 under "Loading dishes": https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1151962199, to help our team pull up your information when you message us. Have a great day. -John

Feb 12, 2026
Susan
1 out of 5 stars review

Horrible Install Experience! Dishwasher is just ok

I have NEVER experienced such poor service ever in the past 50 years. First deliver, delivery guy brings the dishwasher but says he cannot install because he is not certified to do so. Leaves with unit. One week later, the second person arrives and says he cannot cannot install-no experience and training-left the dishwasher in my living room 2 WEEKS BEFORE CHRISTMAS! and there it had to stay. Seriously, how do you entertain for Christmas with all of the beautiful decorations and a dishwasher in the middle of the living room? Third person came with no tools and no parts. Removed the old dishwasher and he and a partner dragged it out and LEFT IT IN THE MIDDLE OF MY DRIVEWAY! He, too, was not qualified and came with no tools. None of our guests could park in our driveway. Fourth service person came and spoke no English and we communicated via his translation app on his phone. He could not install because he brought the "installation kit" which included no screws, no clamps, -nothing. He DID bring a hose, however it was a hose to an ice maker for a refrigerator! That installation went badly as well. FIFTH time we were scheduled my husband and I changed our schedule to accommodate the service appointment. NO PERSON FROM THE DELIVERY and INSTALLATION TEAM CAME. They had marked delivery as done and installed and never showed up. My brother BOUGHT all the parts he needed to install including screws, bolts, and hoses, and installed the new one. We did call Samsung with questions we had and the woman who answered could only point us to the installation book (which we did not receive with the dishwasher-just like we never received the installation kit with it either!) She emailed the PDF to us which we had to print ourselves. It was a huge number of pages (I don't remember the number off hand). Absolutely horrible. We have used it a few times and it seems to work as it should. Would not buy any appliance from Sam's again. I spent HOURS arguing on the phone with people over a period of about 5 weeks. Truly a horrible experience.

Helpful?11PZ9UZ9HTBD13610068491
reply from Samsung

Dear Valued Sam&#39;s Club Client,<br /><br />We understand that your dishwasher&#39;s delivery and installation experience was not ideal. To better assist you, don&#39;t hesitate to contact our Sam&#39;s Club Customer Service department at (800) 749-5367. Call Monday to Friday between 8:00 am and 11:00 pm (ET), Saturday from 9:00 am to 9:00 pm, and Sunday from 12:00 pm to 7:00 pm EST. They can answer your question or transfer you to your local store to give feedback about your overall experience and address any other concerns you might have.<br /><br />Have a great day.<br /><br />-John

Jan 29, 2026
Dannypm
5 out of 5 stars review

Love It. Quite, Works Great!

[This review was collected as part of a promotion.] This dishwasher works great. It is quite and we love that it tells us on our phone app when it is finished. The other thing we like is that the door opens when finished. Love the large capacity and the top rack for lids.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Jan 30, 2026
LI0717
5 out of 5 stars review

Great Features and excellent results

[This review was collected as part of a promotion.] This machine is working pretty well, my dishes are shining and cleaning without noise, the technology is modern, and I can check by my phone and receive notifications. The Design is elegant, and the capacity is huge

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Mar 8, 2026
Disappointed
1 out of 5 stars review

Total FAIL/ discontinued parts--owned just 2 yrs!

I am a designer and have a Samsung business account. I have purchased the Bespoke refrigerator, and one of the 2023 versions of this dishwasher. have referred many, many people to buy the pieces from the Bespoke line. I bought this dishwasher a little over two years ago, Of course the warranty expired at 2 years. The repairperson said the parts for my particular model are already discontinued!!!!! So I need to buy a new dishwasher 27 months later!!! While I absolutely love the look of the appliances, so unique with the glass doors. As someone in the design and trade industry especially, recommending appliances to clients and friends. I am extremely, utterly disappointed in the brand now. There is a colossal lack of ethics and business responsibility to customers.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Feb 9, 2026
ohsoslimshady
5 out of 5 stars review

Great Dishwasher

[This review was collected as part of a promotion.] I've had this dishwasher for six months now. It has been great. I particularly like the auto open feature after it is finished washing and the timed start feature to schedule the start time for the evening.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Feb 25, 2026
Brian
5 out of 5 stars review

What do you expect more?

[This review was collected as part of a promotion.] There was nothing that made me concern or worry about it, it just worked for the past 5 months and it was quiet to run. I usually clean dishes a bit before putting them into it, so I don't know what would happen if I don't do that, but for me it is more than good enough.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Mar 1, 2026
Rick and Eric
5 out of 5 stars review

Amazing features and quiet

[This review was collected as part of a promotion.] This dishwasher is very quiet, I have to listen closely with no ambient noise to hear it running. I love the no heated dry and that the door auto open so it can dry. It cleans all of my dishes very well. The upper rack is adjustable to allow for different sizes items in the top or bottom. The upper bonus rack is great for lids.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491
Jan 18, 2026
SDMike
4 out of 5 stars review

One of Many Samsung Appliances

[This review was collected as part of a promotion.] Extremely quiet dishwasher. All modes use so far have worked to expectations. Would like if the bottom racks were foldable but not a deal breaker. The wireless capabilities have never been used...that to me is not a valued function.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13610068491