Purchased this combo grill 5 years ago 2-15-11. Smoke hollow honored there warranty and sent out everything ecept the gas burners after only one season. Since then very difficult to work with as far as warranty goes. This grill was stored in garage in winter. Covered with there heavy duty outdoor cover and used under a grill canapy. If your intention is to replace this Grill every four to five years but he's purchase are you looking for a quality gas grill smoker combo please pass this one by

We had this grill 2 yrs and it was great the 1st yr, then last summer it started rusting and now this would have been the 3rd summer in use had it not totally rusted and caught on fire and burnt the knobs from the inside and the only way to shut it off was to quickly unhook the propane tank before it exploded. Buy this only if you dont plan on it lasting too long. And, we did take care of our grill and had the cover on it and all.

Bought this unit after looking at reviews and speaking to manufacturer. Others have this same unit at $450.00 and higher. It took my nephew and I about 2 hrs to assemble. It took longer to get all the boxes which contained parts out. When you assemble you start with the unit upside down. We ensured all was tight by using an impact driver. If you do this, do it gently. Great unit at this point. I broke it in before the first cooking. Sprayed it down with veg oil and let it cook to season the inside. Enjoy.

The grill overall has been decent. I purchased this grill in 2014 and used it often. The smoker portion was ok, but burned through alot of wood in order to keep it warm. The grill started rusting at 2 years but this year the entire interior of the gas side has rusted out and the grates now fell to the bottom and can no longer be held up. For $250 (grill) + $70(cover), i expected as much, but wished it lasted more than 4 years. I called the company and they didn't offer anything but the parts department.

Love the grill, once it was put together. If you are needing it for the weekend, don't start the assembly on Friday. YIKES!! 40+ steps and 1 million parts (a little exaggeration). Hubby and I lifted off truck...oh boy! Get help there. It is heavy in the box. Opened box to well organized nuts and bolts and other pieces...many, many pieces. If anyone put this together in a couple of hours...no way! There are areas where you need two people, too. When ordering a cover, order Smoke Hollow GC7000. One thing...made a great steak. Worth the time and effort.

I've had cheap grills all my life and decided this would a great upgrade and would last longer than buying a "disposable" grill every few years. Besides, if from Sams Club so the quality must be there, right?? This product is overpriced garbage. I even bought the company's cover thinking that would help prolong the life. The cover is complete garbage as well, but that's another review. This grill started showing an unusual amount of rust on the gas side during year 2 and by the end of the season the grate support on the left side was completely gone. I figured I'd pull it out fro season 3 this week and rig up something to support the grate, but upon further inspection discovered that the rust had gone completely through the box and the right side grate was barely hanging on. Going to the corner for the local scrappers now. I don't know if Weber is still what they used to be but I'm about to find out.

This is a replacement of another Smoke Hollow like this one. However, this new model has a few design changes. The grille lid handle bezels make the grille look cheap and not pleasing to the eyes. The new crank handle for the charcoal rack is the worst. The rack now comes up at a thirty degree angle and stays that way giving an uneven cooking surface. When lowering the right side of the charcoal rack catches up on the smoker box inner lip. Just a very poor design making this unit worthless.

We were super excited with this purchase. My husband has been wanting a smoker feature on his grill for a while, now. We found the grill very easy to assemble and it looks very impressive. The only thing is, my husband will have to modify it a bit where the smoker is concerned. It will need a seal around the box and some other modification for even distribution of heat, but that's a project i think he is looking forward too!! Oh, and be careful of the wheels, one of our broke when we were pushing it into place on the patio. Other than that, we can't wait to use it!!

Mine lasted 3 years till she rusted beyond repair. I did noticed the made some improvements to the design in the past few years but unless they change the metal Rusty will be your new friend. Like the concept like the design Hate the rust. Sorry won't purchase another one.

1st The instructions to build are second to none, my husband and myself put it together perfectly and without breaking a sweat in frustration, 2nd the quality overall is way better than Weber or Brinkman, 3rd the price is unmatched for a dual purpose bbq+smoker+sear.