I bought this as a Christmas gift for my husband. One of the tack-welds on the wheel is broken, so I am going to have to get the brand new grill repaired before we can even finish putting it together. :(

The very first piece did not line up with the holes...and it only continued until it was completed. I had to drill all new holes and got very frustrated. Who ever is in charge of quality assurance needs to look twice. Took 8 hours, not 90 minutes. Sure it works fine, but what a frustrating experience!

Ok, make sure you have plenty of room to lay out the parts and do your assembly. All the parts were exceptionally packaged, so it took time to unwrap, but once the grill was assembled, for me, the few hours it took, was/is - well worth it! Have used it a couple of times already and the grill rocks! Many options to do many different types of cooking out doors!! The only downer is it's price tag, but hope it holds up and I have it many years...

I bought this grill just prior to the Memorial Day holiday weekend. I used it heavily that weekend and every thing seems OK so far. I paid someone to assemble the grill and it took close to 5 hours to assemble. I seems that the removable tray that is supposed to catch the ash from the charcoal is useless though.

This is our second one and we are very happy with our purchase. As we live in Florida within 5 miles of the Gulf, we realize no matter what grill we have rust will always be an issue but we have enjoyed it so far and I like it has 4 burners instead of 3. Plus you can't beat Smoke Hollow customer service for parts replacements.

I did a lot of research before settling on this grill. They have raised the price of it since previous models, but it is still coming in as the best bang for your buck. The possible issues to watch out for is rust. Take good care of it with cleaning and oiling after use and it will last. They also improved the ability to clean the unit with drawers to easily get to and clean grease and every part that would need to be cleaned easily comes out for this purpose. You will also want to make some adjustments to it for efficiency. Felt gasket all openings, get oven caulking for all welds and edges, and get the cover for protection. Sealing it really helped to keep a more consistent heat when smoking.

We love every feature about the grill! We have learned how to smoke, charcoal grill, and the propane grill is great to have when we want something quicker. Only downside was assembly, it took us close to 4 hours. I would not detract any rating from the grill, because it was worth the effort. The added storage shelf on the bottom has also been nice to keep non perishables on, and the wheels make moving the grill a breeze. Quality product all around.

Originally loved the grill. Ordered one & received mine with a broken handle on the cover to the grill. Contacted the manufacturer to get replacement piece. When piece finally arrived it was a cheap handle (nothing like the handle the grill originally came with as a replacement. Customer service was not able to help me. I will NEVER purchase a product from them again. I paid for the pieces on the original grill, not some second hand cheap handle.

I have not used the grill but I wanted to make buyers aware that u will be putting this thing together. My husband is extremely handy we take on a lot of DIY and this grill took him about 4 hours! The overall concept is great since u have 4 components but it's a process to put together and I'm hoping it's worth it.

The grill is great and easy to manage although a little hard to assemble. The only thing we didn't like was that the handles have rust spots on them straight out of the box. We are more concerned with the quality of the inside and that seems fine.