Skip to Main Content
Sams Club
Sams Club
Customer ratings & reviews for
Smoke Hollow Pro Series 4-in-1 Gas & Charcoal Combo Grill

Customer photos

  • +34 images
Sort by |
Showing 211-220 of 255 reviews
Mar 30, 2021
JimC
1 out of 5 stars review

Zero Customer support DO NOT BUY!

Do not buy this grill disassembled and without conducting a through inspection after assembly. I elected to assemble the grill myself which was not very difficult but many components came “pre corroded/rusted” out of the box. Absolutely zero customer support from the manufacturer!

Helpful?6BLIFN6LIJL213609208256
Apr 19, 2019
Sams Club Customer
1 out of 5 stars review

Horrible Grill, RUN from this brand

Smoke Hollow grills are junk. I would run from this brand as fast as you can. I purchased the previous model of this same 4 in 1 grill, however I cannot see how this review would not be applicable to this updated model as well. This grill has started on fire a few times now, ruining the grill and also frankly the dinner. After cleaning it I get maybe a few grills in before it catches on fire again engulfing the entire grill chamber with flames including the grease trap below. The grease does not funnel down the center hole into the grease trap as every other grill I've ever owned does, it just sits at the bottom of the grill collecting, making this thing a safety hazzard, considering just below is a propane tank with fire literally inches away from it.

Helpful?6BLIFN6LIJL213609208256
Jun 1, 2020
Shon
2 out of 5 stars review

Rusted quickly with regular maintenance

I was beyond elated to receive this grill and the $60 custom cover as a gift from a friend. All functions performed well ... gas grill, charcoal griller, smoker box, gas burner. For ease, I used the gas grill more often than any other function. First, the burner tents on started to fall apart. It appeared as though it was from rust. When the grease tray / cleanout tray started to rust, I was unable to use the gas side at all. I rarely even used the charcoal grill. After using it less than 5 times, the charcoal tray failed completely and disintegrated to the cleanout tray. I was absolutely blown away. So now I am forced to buy another grill after less than 30 total uses. The grill started to rust from the inside out. Strange since that's where the most maintenance was occurring. The cast iron cooking grates for both the gas and charcoal grills are in excellent condition. The wood grate in the smoker box has never been used but is rusted. I was also disappointed by the $60 cover. It took a beating from the TX sun and fell apart in about 13 months. I purchased a cheaper one and it lasted a little longer, but not much.

Helpful?6BLIFN6LIJL213609208256
Jun 25, 2015
1011elkco
5 out of 5 stars review

It does it all

Directions were good for putting it together. Did a great job smoking a brisket for our family reunion. It's handy having one piece of equipment to handle whatever style of cooking you choose. Only problem found was I had to load it myself. Glad I took my son as I am 66 and could not have done the loading. He was going to pick it up for me and found out that it was not allowed even though when I ordered it that was my 1 request and was not told otherwise by the order site. Found this out when I called the store prior to making the trip.

Helpful?6BLIFN6LIJL213609208256
May 24, 2018
Mercedes Staton
1 out of 5 stars review

exhausted and I don't even have a grill to cook on

I purchased this grill after waiting for it to become available after being out of stock on line and in club. 12 days later grill arrived-happy family. I spent 20 minutes unpacking the large box and discovered that the inside arm that lowers/raises the charcoal is so bent that it scratched up the inside of the grill and won't budge. Which is surprising because the arm looks pretty thick. the front of the grill was also dinged and scratched. I called into Sams.com and was told that I could return the grill to my local store..which means I have to load up all the sections/pieces or call a shipping company and have them schedule a pick up. The box and all the Styrofoam we had already cut up and thrown in to recycle. :( So, being petite and mid-40's I will now have to make time and energy to solve a problem that I didn't have in the beginning. And I have no grill for Memorial day.

Helpful?6BLIFN6LIJL213609208256
Dec 9, 2019
Lrocoon
5 out of 5 stars review

Our local Sam's had this grill in the clearance section because of the bottom of the box got wet. All the pieces were there. The directions were pretty straight forward, also complete with pictures. It is definitely a 2 man job. It wasn't had to understand the directions. It took a while to finish building it, but was worth it in the end!

Helpful?6BLIFN6LIJL213609208256
Sep 21, 2016
OLIVER
5 out of 5 stars review

Great multiple use grill

I bought this grill a couple of weeks ago and have used it multiple times since. It is the perfect item for a home cook. I would advise you when assembling the grill to open all boxes and lay all parts in the order of assembly provided with the grill, this will speed up assembly greatly otherwise parts are kind of mixed up and you will be searching for parts holding up your assembly.

Helpful?6BLIFN6LIJL213609208256
Dec 7, 2015
NotInterestedInANickname
4 out of 5 stars review

Takes Some Time to Assemble but Worth It

This grill/smoker definitely takes some time to assembly, but it is well worth it. It was a very reasonable price and is constructed very robustly, compared to a lot of other combo's on the market at the same price point. I definitely recommend this grill/smoker if you have the ability and the time to assemble it!

Helpful?6BLIFN6LIJL213609208256
Apr 16, 2015
zipppy
4 out of 5 stars review

Grill works great. My only complaint was ship to store option was not available so I had to pay an extra $148 for shippingtim

Helpful?6BLIFN6LIJL213609208256
May 18, 2015
Flashky
5 out of 5 stars review

Love it

So far so good! Love the searer. I have used gas thus far. Keeps its temperature right where you want it and stays there. Steaks and vegetables have come out perfect. Wish cover was included. Wasn't available at store.

Helpful?6BLIFN6LIJL213609208256