After using outside but under shelter for 2.5 years rust has taken the interior of the gas firebox and the 2 center burners, used most and hottest part of the box have decayed due to rust. The lip that supports the grates has rusted and crumbled. I added angle iron to support grill grate so I am still using charcoal side and using gas side sparingly. I use grill 2-3 times a week so will replace soon with stainless interior firebox type. Poor steel quality is my best guess of problem. If used 2 times a month would probably be ok for another year or so.

Do not buy this grill disassembled and without conducting a through inspection after assembly. I elected to assemble the grill myself which was not very difficult but many components came “pre corroded/rusted” out of the box. Absolutely zero customer support from the manufacturer!

Smoke Hollow grills are junk. I would run from this brand as fast as you can. I purchased the previous model of this same 4 in 1 grill, however I cannot see how this review would not be applicable to this updated model as well. This grill has started on fire a few times now, ruining the grill and also frankly the dinner. After cleaning it I get maybe a few grills in before it catches on fire again engulfing the entire grill chamber with flames including the grease trap below. The grease does not funnel down the center hole into the grease trap as every other grill I've ever owned does, it just sits at the bottom of the grill collecting, making this thing a safety hazzard, considering just below is a propane tank with fire literally inches away from it.

I purchased this grill after waiting for it to become available after being out of stock on line and in club. 12 days later grill arrived-happy family. I spent 20 minutes unpacking the large box and discovered that the inside arm that lowers/raises the charcoal is so bent that it scratched up the inside of the grill and won't budge. Which is surprising because the arm looks pretty thick. the front of the grill was also dinged and scratched. I called into Sams.com and was told that I could return the grill to my local store..which means I have to load up all the sections/pieces or call a shipping company and have them schedule a pick up. The box and all the Styrofoam we had already cut up and thrown in to recycle. :( So, being petite and mid-40's I will now have to make time and energy to solve a problem that I didn't have in the beginning. And I have no grill for Memorial day.

I bought this grill a couple of weeks ago and have used it multiple times since. It is the perfect item for a home cook. I would advise you when assembling the grill to open all boxes and lay all parts in the order of assembly provided with the grill, this will speed up assembly greatly otherwise parts are kind of mixed up and you will be searching for parts holding up your assembly.

Our local Sam's had this grill in the clearance section because of the bottom of the box got wet. All the pieces were there. The directions were pretty straight forward, also complete with pictures. It is definitely a 2 man job. It wasn't had to understand the directions. It took a while to finish building it, but was worth it in the end!

Only my second time smoking a brisket and the smoke box paint has completely pealed off, the handle has broken off so I had to super glue it back on. Tried calling manufactured warranty to get replacement but once I called automated message said I was to file a online report so I did but when submitting it was told to call, so that was a fun run around for service. Gas grill has been working good so far, so I guess I have a gas grill only now.

We bought this combo grill hoping it was a quality purchase. Within the first season of owning it , it showed signs of rusting out from the INSIDE. Season 2, sections of the grates broke off and all burner cover plates were rusted out , which we replaced but then the sides of the grill rusted away where the burner bars attach to the unit. Many other reviews comment on the short life span and rusting of this grill. Wont buy a smoke hollow again.

First, the box says Team Lift, believe it because it is heavy! But with that said some of the best assembly instruction of all time. Took about two hours and with any mechanical ability pretty much a breeze to put together. 'Seasoned' the chamber for about an hour with charcoal and did the first smoke. Awesome! Plenty of adjustable vents to regulate heat and smoke. Envy of the neighborhood now, expecting to see more show up soon around the 'burbs'.

I bought a couple months ago and have used both sides at 3 times and once together so far so good gas grill gets really hot only thing I've found that I dont like is there is a gap between all the lids to let the heat out but I'm in the process of sealing them all up overall very pleased with this grill for the price!!!