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Customer reviews for Ninja Woodfire 8-in-1 Outdoor Pizza Oven & Smoker with Woodfire Technology for
Ninja Woodfire 8-in-1 Outdoor Pizza Oven & Smoker with Woodfire Technology
4.7 out of 5 stars
stars384 ratings313 reviews
  1. 5 stars84% (323)
  2. 4 stars9% (36)
  3. 3 stars2% (7)
  4. 2 stars1% (3)
  5. 1 star4% (15)

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Showing 21-30 of 313 reviews
May 7, 2024
CJ8
5 out of 5 stars review

Verified Purchase

Just buy itโ€ฆ and start smoking everything! ๐Ÿ˜‚

Ninja Woodfire is great! Iโ€™ve smoked 4 chickens in it, so far. If you have a Ninja Foodie, you can figure out the oven quickly. Pizza and bread are coming soon. ๐Ÿ˜Ž

Helpful?7FJET95INTTT13608908931
Jan 4, 2024
Bigleager1982
4 out of 5 stars review

Verified Purchase

Works good.

It is a nice appliance. We have only used it for pizza so far, but it did a real good job on that. Looking forward to using it for more! It is a little costly. Has to be used outside only.

Helpful?7FJET95INTTT13608908931
Apr 7, 2024
Na
5 out of 5 stars review

Verified Purchase

Great oven and smoker

Great smoker for busy people.it smoke beef brisket without a sweat. I use it for frozen pizza which turn out great after some adjustment have to lower the temperature than show on the pizza box

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Jan 31, 2026
Mackkkkk
1 out of 5 stars review

Outdoor Oven Not Built for the Outdoors

NOT WATERPROOF. This item is advertised as an outdoor appliance but is not designed to withstand the elements. There are multiple points where water intrusion is possible which will cause the internal electronic boards to corrode. This is likely why so many reviews state the oven quit working after a short time. Mine lasted a year (in CA where we rarely get rain) and the board failed. The photo shows the internal corrosion. Very disappointing that such an expensive item is rendered obsolete through no fault of the customers.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. Weโ€™re heartbroken to hear about the issue you encountered, especially after only one year of use. We understand how disappointing it is when a product youโ€™ve invested in doesnโ€™t hold up the way you expected, especially with an appliance designed for outdoor enjoyment. While our outdoor appliances are engineered to withstand outdoor elements, they should still be protected from direct exposure to rain or moisture to prevent internal damage. When you get a moment, please reach out to our support team here: https://support.sharkninja.com/contact-us for further assistance. Kind Regards, Ninja Kitchen

Mar 25, 2026
Jonsk
1 out of 5 stars review

Busted LCD

After 2 years of moderate use, my oven's LCD screen is non responsive. It'll turn on and change between settings but I cannot change temp, cook time, or start it up. The people at ninja I emailed with were quick to respond and pleasant but the unit is out of warranty. They offered a 30% discount on a new one but I'm not sure the cost for 2 years of use is worth it. I enjoyed it while it lasted.

Review from sharkninja.com
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reply from Sharkninja

Hi Jon, Thank you for taking the time to share your experience with us, and weโ€™re truly so sorry to hear about the issues with your ovenโ€™s LCD screen. Losing essential functionality after two years of moderate use is incredibly disappointing, particularly when you enjoyed the product while it was working well. We completely understand how frustrating it must feel to be unable to adjust the temperature or cook time, and to face this kind of limitation once the warranty has passed. Weโ€™re glad to hear our team was quick and pleasant in their responses, and we genuinely appreciate your feedback about the experience. Your input is important to us, and it helps us continue improving both our products and our support. Kind Regards, Ninja Kitchen.

Feb 2, 2026
bad productxx
1 out of 5 stars review

Should say Ninja woodfire junk

I purchased 2 of these and the they failed one in less than a year and the other less than 2 years. Can't buy parts so they are junk. Ninja is replacing the one less than a year but the other they won't help at all. I looked on line and a whole list of people have the same exact problem.

Review from sharkninja.com
Helpful?7FJET95INTTT13608908931
reply from SharkNinja

Hello there, Thank you for taking the time to leave a review. This isnโ€™t the experience we want our customers to have, and we sincerely apologize for the difficulties you've had with both of your Woodfire Ovens. Based on our records, your case has been addressed by our support team. If you need any further assistance, please feel free to reach out through our support page: https://support.sharkninja.com/contact-us. Thank you for your patience and understanding as we work to make things right. Kind regards, Ninja Kitchen

Feb 28, 2026
DerpDerp9000
1 out of 5 stars review

Dead in a year. Buttons stopped working.

One of my favorite products ever. Until the poorly designed membrane buttons stopped working. Why use those???? the dials and physical push buttons still work fine. Outside of warranty window and heartbroken that I wasted so much money on this thing and it's dead in a year.

Review from sharkninja.com
Helpful?7FJET95INTTT13608908931
reply from SharkNinja

Hi there, Thank you for taking the time to share your feedback. Weโ€™re truly sorry to hear that the membrane buttons on your Ninja Woodfire stopped working and that this happened outside of the warranty window. We understand how frustrating and disappointing this must be, especially when it was one of your favorite products. We appreciate you bringing this to our attention, and we will be sure to share your experience with our team. If youโ€™d like to provide any additional feedback or if thereโ€™s anything more we can do to help, weโ€™d love to hear from you. Please feel free to reach out to our Customer Care team at: https://support.sharkninja.com/contact-us Kind regards Ninja Kitchen

Jan 8, 2024
Nandy
1 out of 5 stars review

Difficult to use.

For this oven for Christmas. Not happy with product. First, itโ€™s easier to make pizza in my kitchen oven. Second, transferring the dough to the ninja oven is a bear. If it doesnโ€™t go perfect you have a gigantic mess cooking. Third, itโ€™s difficult to clean. Gadgets should make life easier, not more complex. Donโ€™t recommend this product.

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reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with your Woodfire oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135.Kind regards, Ninja Kitchen

Jan 1, 2026
Alcap
3 out of 5 stars review

Great when it works

This will be the third one that I have used. The first one the seal around the door was not done correctly so all the smoke came out around all parts of the door. The second one the buttons on the front stopped working. Both times ninja has gone above and beyond with replacing and getting them back to me but moving forward I will only use this for pizza, bread, and baking to try to prevent any problem with the buttons on the front.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for sharing your experience with us. Weโ€™re so sorry to hear about the issues youโ€™ve had with the seal and buttons on previous units. It must have been frustrating to deal with those problems after being excited about your purchase. We truly appreciate you acknowledging the support you received and your thoughtful approach to using the product moving forward. Your feedback is incredibly valuable and helps us improve both our product design and durability. Kind Regards, Ninja Kitchen US.

Jan 12, 2026
TimfromWimberley
2 out of 5 stars review

Prepared great meals, but oven is defective

I bought this two years ago and the oven and included items feel high quality. I only used it once or twice until recently. In the last six months probably used it 6 times. I prepared some great meals in it for Thanksgiving and Christmas. However, I can no longer adjust the cook time and cook temperature. It will not move off of whatever the last setting was. Contacted Ninja support and was told it is not under warranty so see you later. Not asking for a free replacement just if there is a part I can replace or a reset that I am not seeing. Fortunately, I did buy the extended warranty so I will probably try the oven again, because it really was amazing when it worked. Hopefully this one was just a lemon.

Review from sharkninja.com
Helpful?7FJET95INTTT13608908931
reply from SharkNinja

Hi Tim, Thank you for taking the time to leave a review. Weโ€™re saddened to hear that youโ€™re unable to adjust the cook time and temperature on your Ninja. We know how disappointing this is, and we really appreciate your patience while we work through this together. Thank you for sharing your experience with us. Your feedback matters, and weโ€™ll make sure it reaches the right teams. Although the unit is outside of warranty, we still want to help. Since troubleshooting hasnโ€™t resolved the issue and there isnโ€™t a reset button available, the most effective solution is to replace the base. As you purchased the extended warranty, we recommend reaching out through that option to get a replacement as quickly as possible. If you need any further assistance or have additional questions, please donโ€™t hesitate to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Ninja Kitchen NA.