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Customer reviews for Ninja Woodfire 8-in-1 Outdoor Pizza Oven & Smoker with Woodfire Technology for
Ninja Woodfire 8-in-1 Outdoor Pizza Oven & Smoker with Woodfire Technology
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4.7 out of 5 stars
stars
398 ratings327 reviews
  1. 5 stars84% (334)
  2. 4 stars10% (38)
  3. 3 stars2% (8)
  4. 2 stars1% (3)
  5. 1 star4% (15)

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Showing 11-20 of 327 reviews
Jul 2, 2026
Jenny Z
3 out of 5 stars
3 out of 5 stars review

Poor design

Love the oven so much!!!! But the buttons stopped working once we moved it. It make some really delicious pizza and makes my sourdough loafs amazing!!!

Review from sharkninja.com
Helpful?7FJET95INTTT13608908931
reply from SharkNinja

Hi Jenny, Thank you for your review of the Woodfire Pizza Oven. We're truly sorry to hear that the buttons stopped working after moving your oven. We completely understand how disappointing and frustrating that must be, especially when you've been enjoying such great results with it. We'd love to help get things working properly again. Please try the troubleshooting steps in the following guide: https://support.sharkninja.com/article/OO100-Series-Ninja-Woodfire-8-in-1-Outdoor-Oven-Troubleshooting-Guide If the issue continues after trying those steps, our support team will reach out via email to assist further. Kind regards, Ninja Kitchen

Jul 2, 2026
LizethB
4 out of 5 stars
4 out of 5 stars review

Family pizza favorite

This pizza oven completely exceeded my expectations. The pizzas come out with a crispy crust, perfectly melted cheese, and incredible flavor. I love how quickly it heats up and how simple it is to use. It's easily one of my favorite kitchen purchase

Review from influenster.com
Helpful?7FJET95INTTT13608908931
Jul 25, 2024
Barbara
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Loving this!

So far we've cooked pork shoulder, chicken thighs, pizza (learning curve to this one!), chicken wings, and pork chops. Love using smoke or not. I like using this outside oven to keep from heating up the kitchen. Individual pizzas a fun family dinner.

Helpful?7FJET95INTTT13608908931
Feb 28, 2026
DerpDerp9000
1 out of 5 stars
1 out of 5 stars review

Dead in a year. Buttons stopped working.

One of my favorite products ever. Until the poorly designed membrane buttons stopped working. Why use those???? the dials and physical push buttons still work fine. Outside of warranty window and heartbroken that I wasted so much money on this thing and it's dead in a year.

Review from sharkninja.com
Helpful?7FJET95INTTT13608908931
reply from SharkNinja

Hi there, Thank you for taking the time to share your feedback. We’re truly sorry to hear that the membrane buttons on your Ninja Woodfire stopped working and that this happened outside of the warranty window. We understand how frustrating and disappointing this must be, especially when it was one of your favorite products. We appreciate you bringing this to our attention, and we will be sure to share your experience with our team. If you’d like to provide any additional feedback or if there’s anything more we can do to help, we’d love to hear from you. Please feel free to reach out to our Customer Care team at: https://support.sharkninja.com/contact-us Kind regards Ninja Kitchen

Jan 23, 2024
Mookie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This oven rocks

Had this oven for a little over a week and used it twice for pizza and once for baking bread. All three times have been amazing successes. We're shocked how easy it was to use and how good the results were. Our first try was standard New York style pizza. We used the universal dough recipe provided in the Ninja book. We made two of those pizzas and both turned out perfect. Next we tried a deep dish pizza and it turned out as good if not better than anything you would get at Uno's or any Detroit style pizzaria. Lastly, my wife baked the Ninja basic white bread recipe and it looked and tasted amazing too. I'm not really a big bread person but I couldn't resist just eating slice after slice without even anything on it. We look forward to many more amazing pizzas and trying all kinds of other foods in it too. If we could change one thing, it would just be that we wish it could be used inside like some of the other electric pizza ovens but for as good as it does we really can't complain.

Helpful?7FJET95INTTT13608908931
Jan 8, 2024
Nandy
1 out of 5 stars
1 out of 5 stars review

Difficult to use.

For this oven for Christmas. Not happy with product. First, it’s easier to make pizza in my kitchen oven. Second, transferring the dough to the ninja oven is a bear. If it doesn’t go perfect you have a gigantic mess cooking. Third, it’s difficult to clean. Gadgets should make life easier, not more complex. Don’t recommend this product.

Helpful?7FJET95INTTT13608908931
reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with your Woodfire oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135.Kind regards, Ninja Kitchen

Mar 25, 2026
Jonsk
1 out of 5 stars
1 out of 5 stars review

Busted LCD

After 2 years of moderate use, my oven's LCD screen is non responsive. It'll turn on and change between settings but I cannot change temp, cook time, or start it up. The people at ninja I emailed with were quick to respond and pleasant but the unit is out of warranty. They offered a 30% discount on a new one but I'm not sure the cost for 2 years of use is worth it. I enjoyed it while it lasted.

Review from sharkninja.com
Helpful?7FJET95INTTT13608908931
reply from Sharkninja

Hi Jon, Thank you for taking the time to share your experience with us, and we’re truly so sorry to hear about the issues with your oven’s LCD screen. Losing essential functionality after two years of moderate use is incredibly disappointing, particularly when you enjoyed the product while it was working well. We completely understand how frustrating it must feel to be unable to adjust the temperature or cook time, and to face this kind of limitation once the warranty has passed. We’re glad to hear our team was quick and pleasant in their responses, and we genuinely appreciate your feedback about the experience. Your input is important to us, and it helps us continue improving both our products and our support. Kind Regards, Ninja Kitchen.

Feb 2, 2026
bad productxx
1 out of 5 stars
1 out of 5 stars review

Should say Ninja woodfire junk

I purchased 2 of these and the they failed one in less than a year and the other less than 2 years. Can't buy parts so they are junk. Ninja is replacing the one less than a year but the other they won't help at all. I looked on line and a whole list of people have the same exact problem.

Review from sharkninja.com
Helpful?7FJET95INTTT13608908931
reply from SharkNinja

Hello there, Thank you for taking the time to leave a review. This isn’t the experience we want our customers to have, and we sincerely apologize for the difficulties you've had with both of your Woodfire Ovens. Based on our records, your case has been addressed by our support team. If you need any further assistance, please feel free to reach out through our support page: https://support.sharkninja.com/contact-us. Thank you for your patience and understanding as we work to make things right. Kind regards, Ninja Kitchen

Jan 1, 2026
Alcap
3 out of 5 stars
3 out of 5 stars review

Great when it works

This will be the third one that I have used. The first one the seal around the door was not done correctly so all the smoke came out around all parts of the door. The second one the buttons on the front stopped working. Both times ninja has gone above and beyond with replacing and getting them back to me but moving forward I will only use this for pizza, bread, and baking to try to prevent any problem with the buttons on the front.

Review from sharkninja.com
Helpful?7FJET95INTTT13608908931
reply from SharkNinja

Hi there, Thank you for sharing your experience with us. We’re so sorry to hear about the issues you’ve had with the seal and buttons on previous units. It must have been frustrating to deal with those problems after being excited about your purchase. We truly appreciate you acknowledging the support you received and your thoughtful approach to using the product moving forward. Your feedback is incredibly valuable and helps us improve both our product design and durability. Kind Regards, Ninja Kitchen US.

Jan 22, 2026
SP17
1 out of 5 stars
1 out of 5 stars review

Control board issues

Product does not work after 2 uses. Unfortunately, it sat in the box for a year after purchase and used it for the first time during Christmas. Don't buy this junk. If you research online, you will see lots of people having issues with the control panel. I wish this ninja product lasted more than 2 uses. Paid a lot of money to buy accessories as well. I understand its ninja policy, but still would have expected the product to run more than twice.

Review from sharkninja.com
Helpful?7FJET95INTTT13608908931
reply from SharkNinja

Hi there, Thank you forleaving a review. We’re really unhappy to hear that your control panel stopped working after just two uses. That’s definitely not the experience we want you to have, and we completely understand how frustrating this must feel. We truly appreciate you taking the time to let us know, and we’ll be sharing your feedback about our warranty policies with the right teams. Since you have already received assistance, if there’s anything more we can do to support you or you have any suggestions, we’d like to know. Our Customer Care team can be reached at https://support.sharkninja.com/contact-us. Kind regards, Ninja Kitchen NA.