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Customer reviews for Thermacell Mosquito Repellent Cambridge Lantern with 12-Hour Refill for
Thermacell Mosquito Repellent Cambridge Lantern with 12-Hour Refill
4.4 out of 5 stars
stars
269 ratings265 reviews
  1. 5 stars77% (206)
  2. 4 stars7% (20)
  3. 3 stars5% (13)
  4. 2 stars3% (9)
  5. 1 star8% (21)
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Showing 91-100 of 265 reviews
Jul 5, 2018
Reviewer name: Nonexistent
3 out of 5 stars
3 out of 5 stars review

This is my second year with the thermacell lantern. And, I loved it up until yesterday, 4th of July. It has been very effective. Yesterday it was not working and when I checked it, it was very hot and smoking. Had it under the patio umbrella, so it was not in the hot sun. What happened, and can it be fixed? It would have been better if you had contact information on your website.

Review from thermacell.com
Helpful?5UE0ILOUDMYW13608758947
reply from Customer Service

Thanks for your review. It is normal for some smoke to emit from the top of your Thermacell lantern. If you'd still like to contact us, we can be contacted 24/7 at service@thermacell.net or 1-866-753-3837. Our contact information can be found on our website under "contact us": https://www.thermacell.com/pages/contact-us.

Jul 26, 2017
Reviewer name: KRandall
2 out of 5 stars
2 out of 5 stars review

Disappointed

We bought the product due to great reviews, however on our first night using it we still had mosquitos all around us and the product was properly installed and working (it lets off a mild odor). We were so excited to get it because my young child is allergic to mosquitos, however we were let down.

Review from thermacell.com
Helpful?5UE0ILOUDMYW13608758947
reply from Sales/Mkt

We are so sorry of your negative experience with our products. Please contact service@thermacell.net or 1-866-753-3837 and we will replace or repair your lantern free of charge.

Jun 26, 2019
Reviewer name: Dickerwoman
5 out of 5 stars
5 out of 5 stars review

OMG...Best mosquito defence EVER!

We have low lying property that the mosquito's LOVE to breed and thrive in. It made sitting outside for an early evening glass of wine almost impossible (also given that our two panting Corgis are natural attractants). Bought this two weeks ago and it's AMAZING! Literally don't even think about the bugs now...Love~Love~Love. Would suggest two spaced apart if you are really swamped with mosquito's.

Review from Walmart.ca
Helpful?5UE0ILOUDMYW13608758947
Aug 3, 2021
Reviewer name: Punky
2 out of 5 stars
2 out of 5 stars review

Cartridge's need to be replaced each use!

I do love this product, what I don't love is that I have to change the cartridge every single use!? It's quite expensive and usually I only use for about 3 hours each time. I of course turn it off and found out recently that if I unscrew the cartridge it will last, however that is NOT in the instructions and I seem to have wasted quite a bit of money so far.

Review from thermacell.com
Helpful?5UE0ILOUDMYW13608758947
reply from Customer Service

Hi, The repeller can be turned off by clicking into the off position and it will not use your fuel. You do not need to unscrew the cartridge to not use up the fuel, it can be done by making sure the button is on the off position. Value or buying in bulk packs on the refill can help with pricing.

Jul 27, 2017
Reviewer name: Ossie195
5 out of 5 stars
5 out of 5 stars review

Patio Lantern was an excellent choice for us!

I am a mosquito magnet and am constantly in search of something to help me enjoy being outside without having to douse myself with bug spray. We purchased the patio lantern and couldn't be happier. Once the lantern heats up the mosquitos are gone and they stay away for hours. Now I can enjoy being on my deck without layers of bug spray and itchy bumps the next day. Thanks Thermacell......what a great product!

Review from thermacell.com
Helpful?5UE0ILOUDMYW13608758947
Jun 30, 2023
Reviewer name: Sabi
1 out of 5 stars
1 out of 5 stars review

Did not last one summer

Was very happy when I found the lantern, unfortunately after 3 months it did not ignite anymore.....as I had still mats I bought another product, a handheld one....after using it 3 x week for 2 months, i found it one morning leaking out the fuel...huge mess on the wooden table and a full cartridge lost. Mats and cartridges are not cheap so I would wish that at least the pieces would last

Review from thermacell.com
Helpful?5UE0ILOUDMYW13608758947
reply from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

May 26, 2017
Reviewer name: ItchyEric
1 out of 5 stars
1 out of 5 stars review

Totally Ineffective

I've been using this for a couple days on and off thinking it may be working. I changed the pad and it had been on for 30 min or so. It was sitting at my feet. It was working; I could smell it. I look down, and I'm being bitten my a mosquito. There was no wind.

Review from thermacell.com
Helpful?5UE0ILOUDMYW13608758947
Apr 26, 2018
Reviewer name: Shellee123
5 out of 5 stars
5 out of 5 stars review

I could give this product 20 stars!

I live in Louisiana and spend a lot of evenings outdoors. I have tried so many different products to repel mosquitoes and bugs in general. Everything from the tennis racket looking zapper, candles, big bug zappers, tiki torches with bug repellent oil, plants. Everything! I saw this lantern and thought I would give it a try and if it didn’t work I would at least still have a new lantern. Well, let me tell you, this light weight lantern/repellent packs a big punch! I love it and it is one of my favorite things that I own!! IT WORKS SO WELL!! NOT ONE MOSQUITO BITE LAST SPRING OR SUMMER!! Plus it keeps spiders, June Bugs and other bugs away from the area. I love this product and highly recommend it!!! The lantern comes in handy as well. I have used it much more than I thought I would.

Review from thermacell.com
Helpful?5UE0ILOUDMYW13608758947
Sep 11, 2018
Reviewer name: Bugless
5 out of 5 stars
5 out of 5 stars review

It works!

I bought this for a camping trip with a friend and her 5 year old who has very allergic reactions to mosquito bites. With this lantern and the Radius, we were all fairly itch free. The Thermacell's made for some very enjoyable nights around the campfire.

Review from thermacell.com
Helpful?5UE0ILOUDMYW13608758947
Oct 12, 2018
Reviewer name: adagiobreather
5 out of 5 stars
5 out of 5 stars review

It works!

I was extremely skeptical when I purchased the Cambridge repellent patio lantern, but am happy to report that it actually works! We use it in our outdoor gazebo in the evenings and at night and no one leaves with mosquito bites. There is no odor, no chemicals to wash off your body, and the repellent pad takes about 5 seconds to replace. The lantern is decorative so the system is inconspicuous as well. We have used this all summer and I just bought a replacement pack. Love it!

Review from thermacell.com
Helpful?5UE0ILOUDMYW13608758947