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Customer reviews for Hamilton Beach 10 cu. ft. Upright Freezer for
Hamilton Beach 10 cu. ft. Upright Freezer
2.5 out of 5 stars
stars
23 ratings23 reviews
  1. 5 stars17% (4)
  2. 4 stars13% (3)
  3. 3 stars17% (4)
  4. 2 stars9% (2)
  5. 1 star43% (10)
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Showing 11-20 of 23 reviews
May 24, 2025
Reviewer name: KAWVU
4 out of 5 stars
4 out of 5 stars review

Description was wrong

I too ordered this when it was described to have door storage. It doesn't. Delivery was 5 days later than the day I scheduled when I ordered. It cooled to freezing temps quickly. I think it will be a pain to defrost periodically, but oh well the price was right.

Helpful?3TQIT36V7KJW13608708913
May 17, 2025
Reviewer name: J L R
3 out of 5 stars
3 out of 5 stars review

Damaged and false description

I have not owned this freezer long enough to give a performance review. As in other reviews, there are no bins or door shelves like in the description. There were 2 visible dents in the door. It is disappointing to make a purchase and it arrives damaged. I would have given 1 star but customer service exceeded my expectations.

Helpful?3TQIT36V7KJW13608708913
May 12, 2025
Reviewer name: Dan
1 out of 5 stars
1 out of 5 stars review

No door bins or drawers

I bought this freezer based on the website description. Upon receiving it, I noticed immediately that it was falsely advertised -- In the "Highlights" section, it says that there are 4 door bins, but there aren't any. Do not buy this if you would like to have the door bins.

Helpful?3TQIT36V7KJW13608708913
Sep 18, 2026
Reviewer name: Nancy
1 out of 5 stars
1 out of 5 stars review

Specific's needed

i might have been interested if you listed the height and width. I have a limited space to put it in.

Helpful?3TQIT36V7KJW13608708913
Jul 3, 2026
Reviewer name: TINA
1 out of 5 stars
1 out of 5 stars review

worst freezer ever it didnt last 4 months. lost $800 of meat. customer service at hamilton does nothing and doesnt even say sorry. sams club will refund though dont buy Hamilton beach products

Helpful?3TQIT36V7KJW13608708913
reply from Curtis International Ltd.

Hello TINA, we’re sorry to hear about the issue with your Hamilton Beach 10 cu. ft. Upright Freezer. This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

May 10, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Do not buy

A complete price of junk. Buyer beware! Freezer worked for 2 weeks and stopped. I was using it to store beef and seafood and lost several hundred dollars of food.

Helpful?3TQIT36V7KJW13608708913
reply from Curtis International Ltd.

Hello anonymous, we’re sorry to hear about the issue with your Hamilton Beach 10 cu. ft. Upright Freezer . This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

May 20, 2025
Reviewer name: Ev
1 out of 5 stars
1 out of 5 stars review

Sams misled me the description of this freezer

It looks like they changed the description of this model after I purchased it. It previously was described as having 3 shelfs 2 drawers and shelves on the door. The one I received has 5 shelves, NO drawers and NO shelves on the dootr.

Helpful?3TQIT36V7KJW13608708913
Nov 21, 2025
Reviewer name: Carolyn
3 out of 5 stars
3 out of 5 stars review

Shelving is not adjustable or removable.

It's a nice size and easy to move (on wheels and not very heavy). My only complaint (my fault for not reading more carefully) is that the shelving is not removable, which greatly impacts the cubic footage. I can't store nearly as much in this 10cu ft upright as I could in my 7cu ft chest, but other than that it's fine. The problem with the chest freezer is you have to take it all out to get something from the bottom, but this upright one, you can get to things easier but doesn't hold as much or tall things because shelving is not adjustable.

Helpful?3TQIT36V7KJW13608708913
reply from Curtis International Ltd.

Hi Carolyn, the shelving is not adjustable as the evaporator coils are affixed to the underside of the shelves for cooling efficiency.

Apr 11, 2025
Reviewer name: Mary
5 out of 5 stars
5 out of 5 stars review

Hamilton Beach freezer

It was delivered on the day it was supposed to be. It's a good freezer it was set on 2 for temperature. That was too cold I love it.

Helpful?3TQIT36V7KJW13608708913
Dec 1, 2025
Reviewer name: NELLIE
2 out of 5 stars
2 out of 5 stars review

have had mine for three years compartments ice over too quickly even on the lowest setting have to defrost it at least once a month have even added extra door sealer other than the frequent defrosting I love mine

Helpful?3TQIT36V7KJW13608708913
reply from Curtis International Ltd.

Hello NELLIE, we appreciate your feedback and would like to apologize for your recent experience with the Hamilton Beach 10 cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.