metal shelves are nice, and door seals tightly. got to temperature overnight; we'll see how it holds up

I too ordered this when it was described to have door storage. It doesn't. Delivery was 5 days later than the day I scheduled when I ordered. It cooled to freezing temps quickly. I think it will be a pain to defrost periodically, but oh well the price was right.

I have not owned this freezer long enough to give a performance review. As in other reviews, there are no bins or door shelves like in the description. There were 2 visible dents in the door. It is disappointing to make a purchase and it arrives damaged. I would have given 1 star but customer service exceeded my expectations.

I received this freezer experiencing the same complaints as other's First off no door shelves and also it looks like it went thru a war getting to me two days later than I was told It looks like someone took a baseball bat too it Two big dents in door and smaller ones in several other area's FedEx delivered it so I called customer service for either a replacement or return it for a refund because it was not the freezer they described that you was buying The customer service employee was very unhelpful so I ended up telling them I would just return it and get my money back and purchase what I thought I was getting somewhere else She told me they would send out a pick up ticket to come and get it Well that was May and after several other calls back to them they still have never came and and picked up So I paid for a miss described freezer that is all beat ding and scratched up At one point on one of my calls I was just willing keep it if they would make some kind of adjustment on the price and I was told they don't do that On my phone app it states that refund was started on May 23 2026 but so far nothing else has been done and I am still waiting for someone to call me and it is going on 4 months now and still waiting

we bought this freezer a few years ago it no longer works it kept making ice on the door even if door was completely close. the top shelf was always full of ice. we would have to unplug and clean it every couple of months so we could get rid of the ice built up. DONT RECOMEND THIS FREEZER.

This freezer is junk. Don't waste your money. Mine stopped working after only 5 months. I never moved it or abused it in any way it just quit working.

I purchased this freezer in September 2025 for my garage because it was the perfect size for what I needed. Although the product description wasn't entirely accurate, I overlooked it because my main priority was simply having additional freezer space. No big deal, right?! Unfortunately, the quality and durability of this freezer have been extremely disappointing! Fast forward to October 2026, just 13 months later, and the freezer has completely stopped working! For an appliance that should last several years, this is absolutely unacceptable. I expected much better quality and reliability. What started as a convenient purchase has turned into a frustrating disappointment. I would not recommend this freezer to anyone looking for a dependable, long-term appliance. Save yourself the frustration and invest in something more reliable!

This product is extremely unreliable. It lasted no longer than a year and a couple of months before it suddenly stopped working, I had to find another freezer last second before all of the perishables inside went bad. Save yourself the hassle, DO NOT BUY.

I bought this freezer based on the website description. Upon receiving it, I noticed immediately that it was falsely advertised -- In the "Highlights" section, it says that there are 4 door bins, but there aren't any. Do not buy this if you would like to have the door bins.

We got this freezer today. Delivered laying down and packing was all ripped. Had to leave sit to see if was going to run. Took nearly 5 hours to start freezing. We emptied a 7 cu ft chest with plenty of room into this 10 cu ft and I had to jam it in so there's no way this is a 10 cu ft. Also its advertised as being stainless steel, and its not just plain old white. Doubt its going to hold up so I do not recommend