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Customer reviews for Hamilton Beach 10 cu. ft. Upright Freezer for
Hamilton Beach 10 cu. ft. Upright Freezer
3.1 out of 5 stars
stars14 ratings14 reviews
  1. 5 stars29% (4)
  2. 4 stars14% (2)
  3. 3 stars21% (3)
  4. 2 stars7% (1)
  5. 1 star29% (4)
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Showing 1-10 of 14 reviews
Jan 30, 2026
wbb
5 out of 5 stars review

garage ready/works great

I've had this freezer for 4 months and it's exactly what I wanted. No issues with frost build up/haven't defrosted it yet. I like that it was "garage ready" since a lot of freezers don't work properly in an unheated garage. Much easier to find items than in my chest freezer.

Helpful?3TQIT36V7KJW13608708913
reply from Curtis International Ltd.

Hi wbb, we are happy to hear you are pleased with your Hamilton Beach 10 cu. ft. Upright Freezer

May 24, 2025
KAWVU
4 out of 5 stars review

Description was wrong

I too ordered this when it was described to have door storage. It doesn't. Delivery was 5 days later than the day I scheduled when I ordered. It cooled to freezing temps quickly. I think it will be a pain to defrost periodically, but oh well the price was right.

Helpful?3TQIT36V7KJW13608708913
Nov 21, 2025
Carolyn
3 out of 5 stars review

Shelving is not adjustable or removable.

It's a nice size and easy to move (on wheels and not very heavy). My only complaint (my fault for not reading more carefully) is that the shelving is not removable, which greatly impacts the cubic footage. I can't store nearly as much in this 10cu ft upright as I could in my 7cu ft chest, but other than that it's fine. The problem with the chest freezer is you have to take it all out to get something from the bottom, but this upright one, you can get to things easier but doesn't hold as much or tall things because shelving is not adjustable.

Helpful?3TQIT36V7KJW13608708913
reply from Curtis International Ltd.

Hi Carolyn, the shelving is not adjustable as the evaporator coils are affixed to the underside of the shelves for cooling efficiency.

May 7, 2026
anonymous
3 out of 5 stars review

Arrived damaged twice

I purchased this upright freezer and, unfortunately, the original order arrived damaged with a noticeable dent. I returned it and reordered the same freezer, but the replacement also arrived with a dent in the door. Thankfully, the second dent was much smaller and less significant than the first one, so I decided to keep it. Other than the cosmetic damage, the freezer itself works well and performs as expected. It cools properly, has a good amount of storage space, and runs quietly. I just wish there had been better quality control and handling during shipping.

Helpful?3TQIT36V7KJW13608708913
reply from Curtis International Ltd.

Hello anonymous, we’re sorry to hear your Hamilton Beach 10 cu. ft. Upright Freezer arrived damaged. Please contact our support team so we can review the issue and assist with next steps. You can reach us at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

May 17, 2025
J L R
3 out of 5 stars review

Damaged and false description

I have not owned this freezer long enough to give a performance review. As in other reviews, there are no bins or door shelves like in the description. There were 2 visible dents in the door. It is disappointing to make a purchase and it arrives damaged. I would have given 1 star but customer service exceeded my expectations.

Helpful?3TQIT36V7KJW13608708913
Dec 1, 2025
NELLIE
2 out of 5 stars review

have had mine for three years compartments ice over too quickly even on the lowest setting have to defrost it at least once a month have even added extra door sealer other than the frequent defrosting I love mine

Helpful?3TQIT36V7KJW13608708913
reply from Curtis International Ltd.

Hello NELLIE, we appreciate your feedback and would like to apologize for your recent experience with the Hamilton Beach 10 cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Apr 11, 2026
Donna
1 out of 5 stars review

Junk Freezer

This freezer is junk. Don't waste your money. Mine stopped working after only 5 months. I never moved it or abused it in any way it just quit working.

Helpful?3TQIT36V7KJW13608708913
reply from Curtis International Ltd.

Hello Donna, we’re sorry to hear about the issue with your Hamilton Beach 10 cu. ft. Upright Freezer. This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

May 10, 2026
anonymous
1 out of 5 stars review

Do not buy

A complete price of junk. Buyer beware! Freezer worked for 2 weeks and stopped. I was using it to store beef and seafood and lost several hundred dollars of food.

Helpful?3TQIT36V7KJW13608708913
reply from Curtis International Ltd.

Hello anonymous, we’re sorry to hear about the issue with your Hamilton Beach 10 cu. ft. Upright Freezer . This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

May 12, 2025
Dan
1 out of 5 stars review

No door bins or drawers

I bought this freezer based on the website description. Upon receiving it, I noticed immediately that it was falsely advertised -- In the "Highlights" section, it says that there are 4 door bins, but there aren't any. Do not buy this if you would like to have the door bins.

Helpful?3TQIT36V7KJW13608708913
May 20, 2025
Ev
1 out of 5 stars review

Sams misled me the description of this freezer

It looks like they changed the description of this model after I purchased it. It previously was described as having 3 shelfs 2 drawers and shelves on the door. The one I received has 5 shelves, NO drawers and NO shelves on the dootr.

Helpful?3TQIT36V7KJW13608708913