Bought the chill lunch box after enjoying the original one that was given as a gift. When the original started to leak, I called customer service and they agreed to replace it with another chill box since we liked it so much! The chill lunch box is sleek and colors are vibrant. It's great that it can be used with or without the ice pack

We had bentgo lunch box for years and loved it so purchased chilled box too. After for a while the hinge broke but the customer service offer the replacement. They stand by their product. Chilled box is great for summer and for cold lunch. Love the sectional which encourage to put variety of foods also love the design/color too. I wish it’s a little bit lighter for little one to carry in the lunchbox. We loved so much bought 3 different kind of bentgo boxes!

I really loved the idea of this lunch box to keep my kids food cold at school. Unfortunately it’s too heavy for a kindergartner to put in his backpack. So it will be back to using ice packs for us. For family trips it will be great but not for walking bravely into the classroom.

Just bought the bentgo box chill for my preschooler, haven’t had for more than a month and it’s already warped. It won’t close. I followed dishwasher instructions for inserts to shelve and hand wash exterior. Added photo of box “closed” Very disappointed I need to buy a new one already.

Our kids and I love this box! It fits nicely in my kids' lunch bags and has enough room to put their meal, including a snack, a veggie, and a fruit. It's super easy to wash and lasts so long. Both my kids have been using these boxes for preschool and elementary school. The added bonus is the ice pack! We've used it on hot days to keep their sandwiches cool.

We use these everyday for lunch. The kids love that they have a different food in each section which doesn’t mix and stays cool. The kids all take lunch at different hours and they all say their lunch stays cool for the day! Very happy with this product!

I bought 2 of the Bentgo boxes for my boys. These are our second set. I love that we don’t have to rely on many tupperwares. Since you can’t put the outside case in the dishwasher it needs to be washed and dried well. We had an instance where mold accumulated; Bentgo agreed to replace the product.

We have a few Bentgo boxes and have used them very often over the last few years. We had a slight issue with one about 6 months after purchase and I reached out to see if they had advise on solving in. They were very quick to respond and helped the situation beyond what I was looking for! Definitely will continue to be Bentgo fans for a while to come!

[This review was collected as part of a promotion.] First off, this is well built and relatively water tight container. It works great for mandorine oranges, and fits a sandwich if you cut it in half and stack it. Its a little hard to close and for some kids they wont ever close it after they use, which could cause a dirty lunch box. But a huge plus is this. IT has been great for me as a low carb container. Fits several boiled eggs, cheese, meets, and cut up vegitables. My wife and i are likely to buy more, but for us.

We bought this lunch box a year ago and the latch stopped working. Contacted customer service and received a quick response from a representative named Scott. Scott was so helpful and understanding! He offered to replace our lunch box and send it to us promptly. We are grateful to bentgo for excellent customer service!