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Customer reviews for Bentgo Kids Chill Lunch Box, 3 Pack for
Bentgo Kids Chill Lunch Box, 3 Pack
4.5 out of 5 stars
stars
769 ratings768 reviews
  1. 5 stars70% (539)
  2. 4 stars17% (128)
  3. 3 stars8% (60)
  4. 2 stars2% (19)
  5. 1 star3% (23)

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Showing 311-320 of 768 reviews
Aug 16, 2025
Reviewer name: Ellie
2 out of 5 stars
2 out of 5 stars review

Chill factor fades fast!

I purchased two of these Bentgo Chill Kids Lunch Boxes because I wanted the built in ice pack for my child’s lunch. I tested it at home - after 3.5 hours, the string cheese was warm and rubbery. The ice pack was warm. I took the internal temperature of the cheese and it was 75 degrees- ick! I’m glad I tested it before sending to school, but disappointed I need to figure out something else…

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
reply from Customer Service

Hi Ellie, Thank you for sharing your experience with the Bentgo Chill Kids Lunch Box. We’re so sorry to hear that the built-in ice pack didn’t keep your child’s lunch as cool as expected. Here’s a quick tip that may help: for best results, we recommend freezing the ice pack flat overnight and pairing it with an insulated Bentgo Lunch Bag to maximize cooling. In warmer climates or for extra cooling power, adding an additional small ice pack can also help extend freshness throughout the day. Please don’t hesitate to connect with us at support@bentgo.com or 714-668-0300 and we can help further troubleshoot. Thank you, Jessica Bentgo Customer Support

Sep 2, 2022
Reviewer name: Stew213
5 out of 5 stars
5 out of 5 stars review

Excellent customer service

I bought 2 bentgo chills a few months ago for my kids and have worked fantastic until one of the locks broke and I called about it and the team was great to work with and sent out a replacement to me at so charge! And then just the other day the second one broke and within moments they have another one on the way to me which is fantastic because this week was the first week of school and we need our bentgo for school! So thank you for having great customer service that's so easy to work with!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Jul 13, 2023
Reviewer name: Nbray2007
5 out of 5 stars
5 out of 5 stars review

Excellent Customer Service

We bought this lunch box a year ago and the latch stopped working. Contacted customer service and received a quick response from a representative named Scott. Scott was so helpful and understanding! He offered to replace our lunch box and send it to us promptly. We are grateful to bentgo for excellent customer service!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Nov 17, 2023
Reviewer name: Kjess007
5 out of 5 stars
5 out of 5 stars review

Lunchtime Superhero

Bentgo, you're our lunchtime superheroes! With kids and food allergies in the mix, you're our go-to lunch buddies. Your colorful array of containers makes everyone in the family feel like they've won the lunch lottery! We're portion-size pros now, thanks to you. Snacking is no longer a mystery, it's a healthy adventure! Bentgo, you've turned our lunch-packing routine from a confusing nightmare into a sweet dream . We're in love with your lunch-saving magic!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Feb 26, 2024
Reviewer name: Pdx mom
2 out of 5 stars
2 out of 5 stars review

Lost shape/wouldn’t close after 4 months

I bought this four months ago, have been cleaning per instructions. Product warped and won’t close now, though I am told I am getting a replacement. Also, the two large bento boxes in the lunchbox are a tad small, can be a tight squeeze to get half a sandwich or an applesauce/yogurt pouch to fit.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
reply from Customer Service

Hi Julia, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Dec 15, 2022
Reviewer name: Mama5674
5 out of 5 stars
5 out of 5 stars review

The best lunchboxes!

We love these lunchboxes. My girls love the bright colors and separate compartments. I love that they are leakproof and prevent messes in backpacks and cars. My girls can open them on their own! We love to bring these on longer car rides filled with snacks.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Oct 23, 2020
Reviewer name: chelsk88
5 out of 5 stars
5 out of 5 stars review

Great for kids school lunches

[This review was collected as part of a promotion.] We love Bentgo lunch boxes. These are so great for kids going to school, at home lunches, in the car snack or lunch idea, daycares and picnics! The Bentgo lunch box holds plenty of food and snacks for younger kiddos. There’s enough room for a whole sandwich, fruits veggies and snacks. My daughter took hers to lunch this week and she fit a sandwich, yogurt, carrots, dip, crackers and strawberries. I love that the Bentgo is spill proof so taking the yogurt made me feel good! It has rubber edges so if the kids drop it, it won’t break! So great for kids. I absolutely love the removable ice tray. It kept her lunch cold until lunch time. I also love that it’s dishwasher and microwave safe! So great and easy to clean and take care of. Definitely a must purchase for any family with kids or even adults taking there lunch to work!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
May 25, 2023
Reviewer name: AmandaM
5 out of 5 stars
5 out of 5 stars review

Perfect for Young Children!

We love how easy this lunchbox is for young children who have difficulty opening food wrappers. Its also great for including smaller amounts of food that can leak. The rubber features in the lid do a fantastic job of preventing any leaking between compartments.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Aug 25, 2022
Reviewer name: Britt126
3 out of 5 stars
3 out of 5 stars review

Britt

I really loved the idea of this lunch box to keep my kids food cold at school. Unfortunately it’s too heavy for a kindergartner to put in his backpack. So it will be back to using ice packs for us. For family trips it will be great but not for walking bravely into the classroom.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Jan 10, 2023
Reviewer name: Lauren C
5 out of 5 stars
5 out of 5 stars review

Perfect for my little one!

I bought the chill lunchbox and snack container a few weeks ago and love the product. The rubberized inside helps keep anything sticky or liquid (like the liquid from washed and cut strawberries) from seeping out. Do pay attention to the washing instructions though! The plastic does warp easily. Customer service was very helpful in assisting me with an issue I had.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811