Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave forMember photos









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Good value and nice
[This review was collected as part of a promotion.] Look really nice after install. The only thing I don't give 5 stars is the installation team. They are not professional at all. They walk into my house without taking off the shoes even I asked them too.
Mostly Positive Experience!
[This review was collected as part of a promotion.] I bought this microwave a few months ago. It included a mounting kit that made installation easy. It is easy to use, and the buttons are prominent enough to find without issue. The microwave is also able to be linked to your Alexa and Smart Things accounts for remote access. Only downside is that it is prone to fingerprints.
A Sleek, Modern Microwave
[This review was collected as part of a promotion.] My old microwave was an eyesore, and the handle threatened to break with every use. The Samsung ME21DG6500MTAA has been a breath of fresh air. The sleek matte black steel finish and hidden handle are a massive upgrade in looks and functionality (no more broken handles!). But the beauty goes beyond skin deep. SmartThings integration is a game-changer for our family. Phone notifications for finished food mean no more wondering if my popcorn is on fire! Plus, when paired with a Samsung range, the vent and light will automatically turn on -- how convenient is that!? The large capacity easily handles large dishes, and the sensor cooking worked well for reheating leftovers. However, the buttons aren't illuminated at night, making late-night reheating a fumble in the dark. Ideally, Samsung would allow light control through voice assistants (I couldn't seem to get it working through Google Home or Alexa). Overall, this microwave is stylish, functional, and packed with smart features. While the lack of illuminated buttons is a bummer, the convenience of SmartThings and the spacious interior make it a strong product, that I am very happy with!
Smartest Microwave Ever
[This review was collected as part of a promotion.] We bought this microwave to replace an aging model we had when we moved into this house. The difference in quality is astounding! There are dozens of automated cooking options to perfectly prepare things in one touch, it is very efficient and quiet, has a huge internal capacity, and integrates into SmartThings perfectly. Love it!
Don't ever buy Samsung appliances!
I have had this microwave for less than year. It has quit working three times. I'm going on 3 weeks this time without a working microwave because of an SE error. The part has not been shipped from Samsung. Samsung warranty service is horrific. There is zero communications. I took a day off of work for an appointment. No one showed up, so I called and they had made a different appointment. This happened twice. I bought two Samsung stoves and refrigerators 18 months ago and. I wish I could return them. Don't buy SAMSUNG appliances. I own rental properties and never have an issue with parts and repairs on other major brands, such as Whirlpool and GE.
Hello there, We understand how it feels if your microwave quits working 3 times due to an SE error message, no parts are available, and the service tech does not show up. We are here to help. If your microwave has an SE error message, here is a guide to help you. To know the meaning of the SE error code kindly scroll down to "SE." Samsung microwave error codes https://www.samsung.com/us/support/troubleshooting/TSG01110365/ Should you need more assistance with the service appointment that was denied and the overall customer experience you had, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147639189) to help our team pull up your information. Have a great day. ^Camille
Terrible Durability - Very Frustrating
Bespoke 30 in. 2.1 cu. ft Over-the-Range Microwave Tuscan Stainless Steel not heating after 2 years. Of course out of warranty and cost to repair higher than replace. Replacement not available in same model to match other appliances purchased as a package. Poor durability and not worth the price. Very disappointing!
Hello there, We understand how important it is to have a reliable appliance at home. Let us help you with your microwave. Here is a link with steps to help you with your microwave that stopped heating. Samsung microwave is not heating or has stopped working https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148396135) to help our team pull up your information when you message us. Thank you. -Kimberly
Overall good
[This review was collected as part of a promotion.] The microwave works great and is overall perfect for what we need! Good quality too. The front glass does get smudges easily but not too hard to clean. The only thing I wish it had was an immediate start when you hit 30 seconds.
REVAMP YOUR KITCHEN!!!
[This review was collected as part of a promotion.] Revamping the Kitchen with Style and Functionality I recently gave my kitchen a facelift with the Samsung Bespoke Over-the-Range Microwave in Matte Black, and I must say, it’s a game-changer! Here’s why this microwave is a worthy addition to your kitchen: Elegant Modern Design: The first thing that caught my eye was its stunning design. The edge-to-edge glass display radiates a sleek modern vibe, effortlessly complementing any kitchen decor. The black finish adds a touch of class. It’s not just an appliance anymore; it’s a part of my kitchen’s aesthetic. Efficient Ventilation for Freshness: The integrated exhaust fan is a godsend, particularly when I’m whipping up fragrant dishes. It effectively eliminates smoke and odors, ensuring my kitchen stays fresh and clean. WIFI and Automatic Connectivity: Get ready for this impressive feature! The microwave automatically syncs with a compatible range, activating the light and fan as soon as the range is turned on. No need to flip switches—just pure, seamless convenience. Easy Cleaning: The smooth interior simplifies cleaning. A swift wipe with a damp cloth, and it looks brand new. Additionally, the fingerprint-resistant finish ensures the exterior remains immaculate. In conclusion, the Samsung Bespoke Over-the-Range Microwave perfectly combines style, functionality, and user-friendliness. Whether you’re a food lover or a design aficionado, this microwave is an essential addition to your kitchen.
A Review for Busy Parents
[This review was collected as part of a promotion.] Our new Samsung microwave (ME21DG6500MTAA) is a breath of fresh air in my hectic kitchen. First off, it looks sharp. The matte black steel finish is a major upgrade from my old, ancient microwave. Plus, there's no bulky handle to break off when I'm reheating mac and cheese for the third time in a day. But what really matters is how it functions. The large capacity is a lifesaver – finally, casserole dishes fit without a fight! The large turntable ensures even heating, no more lukewarm burritos. The coolest feature, though? SmartThings app integration! No more hovering by the microwave, wondering if my nuggets are about to explode. My phone dings to let me know when dinner's done. Genius! The only downside? The buttons aren't lit up at night. So yeah, gotta keep a nightlight nearby for those late-night microwave adventures. Overall, this microwave is a winner. It looks good, heats evenly, and has some cool smart features (minus the nightlight issue). If you're a busy parent who needs a little sanity saver in the kitchen, this might be the microwave for you.
Moder and large
[This review was collected as part of a promotion.] I enjoy that this is wifi and works with "SmartThings" app. The interrier is large but still fits in a normal microwave space.