This dryer has a major AI flaw. It's default "eco"setting not drying AT ALL. It took me quite a while to figure out why after a full hour on maximum heat laundry is as damp as when was just removed from the washing machine. When paused in the middle of the cycle, turns out there us no heat. Clothes just spinning in the cold dryer. Sorry but running 3hr dry cycle for a single load of laundry IS NOT saving any energy and is only causing frustration. Worst of all, eco AI cannot be permanently disabled and needs to be manually turned off every single time (otherwise drying is only a waste of time and resources).

[This review was collected as part of a promotion.] This set is a huge upgrade from my top loading washer and dryer. Being able to connect over WiFi is a bonus, although the song of each cycle is certainly long enough that you won’t miss it (10+ seconds). The set visually looks great and so far is very efficient and washing and drying clothes. The stackable size is great for smaller spaces and was able to fit through my 30" doorway (barely) in the Styrofoam for delivery. My previous washer and dryer were not stackable, so I will eventually need a longer power cord for this dryer in order to place the stackable set exactly where I’d like in my laundry room. If you already have a stackable set that you’re replacing this shorter provided cord will not be an issue. Although the washer and dryer have one power button and display in the front, there are two separate power cords (one for the washer and one for the dryer). A better design would have been to combine these two cords. Compared to a top loader, this washer appears to be more gentle on my clothes. There are so many settings to choose from to wash whatever fabric you need. I like that you can create custom settings that you use commonly to make it faster to start your load. The noise level when washing is fairly quiet, but I will need to work on not trying to add too many clothes. The set comes with the sandpaper pads to help prevent the set from moving if you have an uneven load. My only complaint is after each wash cycle there is a decent amount of water sitting in the rubber edge. I use a dry cloth to clean up this water and leave the door open after each wash cycle to dry and to try and prevent mold growth or smell. The washer light will turn off after a few minutes of having the door open, which is nice. The dryer also has very efficient capability. It can dry a standard, larger load in under an hour. There are also numerous settings of dryness for every type of fabric, dryness level, and heat level desired. I only complaint with the dryer so far is that you need to dry bulk items like towels and bedding separate from clothes in order for these to fully dry. It seems that my bulky items when drying tend to concentrate in the middle throughout the cycle, so the outside clothes are sensed at my desired drying level and the cycle indicates it is complete, yet the bulky items in the center are still wet. I’ve had to remove the dry clothes and then go in to a dry these bulky items separately.

[This review was collected as part of a promotion.] I am so impressed with this Washer / Dryer combo! Starting with the design, it is super slick and modern in my opinion which I absolutely love! It provides more space efficiency in my laundry room and I love the interior lighting. Please note, the design is not the only thing that is slick and efficient. The integration with the SmartThings App is so easy to use and awesome for when you are out and want to monitor your laundry remotely. Whether you are washing or drying, the machine is quiet and saves energy which will help anyone's budget! The biggest thing that is super impressive to me is the AI capabilities. The way it analyzes factors and applies it to the washing and drying cycles so it provides the best results is truly mind blowing and exciting! I am so beyond impressed with this machine and so happy I have it. I have already recommended it to friends and family and will continue to do so.

[This review was collected as part of a promotion.] I really enjoy washing and drying clothing in this Bespoke unit. I like the large capacity, allowing me to wash and dry my bedding in one load. The SmartThings app is great addition, allowing me to be alerted when pads gave finished not only on my phone, but also on my connected Samsung TV! The flex auto- dispense is time saving, by filling it up and letting the machine dispense exactly the correct amount needed! The vibration reduction technology is amazing! The machine is so quiet while washing, spinning and drying the loads! You can stand directly in front of the working machine and not feel the floor vibration! The AI Optiwash and AI Optidry options are an added bonus to this cool machine, the machine does all of the configuration for you, keeping the guesswork to a minimum for me! The various load options from normal to bedding to activewear and everything in between allows you to choose exactly what your load is and the machine does what is needed for that load. I rank this machine a 5 star.

[This review was collected as part of a promotion.] I have been using these items for several months and I love them. I love the technology. They are easy to use and they do the job really well. I am very happy with this type or AI Laundry Hub.

[This review was collected as part of a promotion.] I like the machine, but I personally don’t love front load washers in general. Good for space evening and is relatively quiet.

[This review was collected as part of a promotion.] We are very pleased with the operation of our new AI Laundry Hub. It is easy to operate and gets any laundry job done correctly

[This review was collected as part of a promotion.] Is very nice. Work exelent. I very happy with the product

I bought this unit a month ago and using it has been a breeze. The washer and dryer are quiet and have lots of efficient programs.

[This review was collected as part of a promotion.] Order 2 months ago I'm happy with my purchase works perfect.