Customer reviews for Samsung Bespoke 4.6 cu. ft. Single Unit AI Laundry Hub Washer and 7.6 cu. ft. Electric Dryer forMember photos









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Beautiful, high performance washer & dryer
[This review was collected as part of a promotion.] This set is a huge upgrade from my top loading washer and dryer. Being able to connect over WiFi is a bonus, although the song of each cycle is certainly long enough that you won’t miss it (10+ seconds). The set visually looks great and so far is very efficient and washing and drying clothes. The stackable size is great for smaller spaces and was able to fit through my 30" doorway (barely) in the Styrofoam for delivery. My previous washer and dryer were not stackable, so I will eventually need a longer power cord for this dryer in order to place the stackable set exactly where I’d like in my laundry room. If you already have a stackable set that you’re replacing this shorter provided cord will not be an issue. Although the washer and dryer have one power button and display in the front, there are two separate power cords (one for the washer and one for the dryer). A better design would have been to combine these two cords. Compared to a top loader, this washer appears to be more gentle on my clothes. There are so many settings to choose from to wash whatever fabric you need. I like that you can create custom settings that you use commonly to make it faster to start your load. The noise level when washing is fairly quiet, but I will need to work on not trying to add too many clothes. The set comes with the sandpaper pads to help prevent the set from moving if you have an uneven load. My only complaint is after each wash cycle there is a decent amount of water sitting in the rubber edge. I use a dry cloth to clean up this water and leave the door open after each wash cycle to dry and to try and prevent mold growth or smell. The washer light will turn off after a few minutes of having the door open, which is nice. The dryer also has very efficient capability. It can dry a standard, larger load in under an hour. There are also numerous settings of dryness for every type of fabric, dryness level, and heat level desired. I only complaint with the dryer so far is that you need to dry bulk items like towels and bedding separate from clothes in order for these to fully dry. It seems that my bulky items when drying tend to concentrate in the middle throughout the cycle, so the outside clothes are sensed at my desired drying level and the cycle indicates it is complete, yet the bulky items in the center are still wet. I’ve had to remove the dry clothes and then go in to a dry these bulky items separately.
Slick combo!!
[This review was collected as part of a promotion.] This is one slick combo of washer and dryer - a tower that saves space, easy to operate and take care of all washing needs of a family. Initially, we were apprehensive about buying such a large appliance online and that too a new product. But, it was too good an opportunity to pass up and so we pulled the trigger, and waited! So, was it worth it? oh yes! Read on to read more about our experience from delivery to living with it now below: Eventually, few weeks after the order, the day of delivery arrived and our anticipation was high. What made it more fun was some drama with dryer cable turning out to be short for our needs. After a rushed trip to get a bigger cable and figuring out how to install a dryer cable, got it working later that evening. First impressions were positive. It looks stunning! clean cut white minimalist look. gone was the clutter of many buttons on separate washer and dryer, and replaced by one simple panel with one dial to do it all. The finish in front is classy, size perfect for family, and the steel drums glistening! Moreover, this tower unit saves space. it freed up space in our laundry room that we can now do something with. Plans for those are still in works. Now, to the actual washing and drying. First thing we noticed was the unit being quite sturdy. During operation, it stays grounded and doesn't jump around. We were wondering how a stacked tower would do but those concerns were put to rest. It's easy to figure out all options and use the machine. Both washing and drying are relatively quiet. There are couple of things we wish could have been better: Since lint filter is hinged, we will have to see how much lint does escape and what maintenance that chamber will require. Another is, during wash, we notice some clicks like (?) sounds. But, is quieter than our older washer so don't see it as a major issue. Overall, easy 4.5/5 and would recommend to friends and family.
My Samsung Laundry Journey: intertwining laundry r
[This review was collected as part of a promotion.] I couldn't help but wish that I had received the product earlier, during my home renovation phase as it would have been possible to incorporate the Laundry Hub into my space from the outset, allowing it to dictate the layout and design. What truly sets the Samsung Bespoke AI Laundry Hub apart for me is its seamless integration into my Samsung ecosystem effortlessly syncing with my existing Samsung devices, offering a unified experience. Here are some of the key features that I find amazing: SmartThings App Integration: The integration with the SmartThings app has truly streamlined my laundry routine. From scheduling wash cycles to receiving alerts when the laundry is done, the app offers unparalleled convenience and control. Capacity: the Large capacity washer an equally spacious dryer, the Laundry Hub easily accommodates my family's laundry needs. I can tackle laundry efficiently in one go. Super Speed Wash and Dry: I appreciate being able to complete a full laundry cycle in record time without sacrificing cleaning or drying quality. Vibration Reduction Technology: The Vibration Reduction Technology ensures a quiet and stable operation, even during high-speed spin cycles. Flex Auto Dispense: The Flex Auto Dispense feature offers added convenience by automatically dispensing the right amount of detergent and fabric softener based on the load size. Overall, the Samsung Bespoke AI Laundry Hub has exceeded my expectations in every aspect. The design is also very beautiful with the nice interior lighting and a very good finish to the product. From its advanced features to its operation, it has truly transformed the way I approach laundry. This is my first time owning a home and I am very happy to have this Samsung Washer and Dryer.
Small yet powerful and Feature packed beast
[This review was collected as part of a promotion.] The Samsung stacked washing machine offers a compact yet powerful solution for laundry needs. Despite its size, this machine doesn't compromise on performance, delivering efficient cleaning results with every load. The intuitive control panel makes operation simple and straightforward. Given we have five people in the home, it accommodates accommodates various fabric types and soil levels. The Samsung Smart Things app is super simple to use, the setup was a breeze, we just scanned the code and it did most of the setup itself. I definitely prefer using the app over the control pannel as you can choose a multidue of options that seem burried in the control pannel. I love the design of the washing machine too as it is sleek and modern and fits perfectly into our space; the large front loading door make it easy to load and remove the clothes. Overall I am highly please with my samsung washing machine and would definitely recommend to friends and family.
Decent but the dryer needs work
I bought this unit at the end of January and while it's a decent machine, the dryer just seems to be a disappointment. The washer itself is good, quick, and has a lot of settings that all seem to work well. The "AI" seems to just be typical washer settings so I have many doubts that it's anything but. It's also pretty quiet and I often don't even notice it's running. The dryer, however, has been giving me a headache. It works decently on most loads but heavier things like blankets and towels have caused: the timer to go from 1 hour to 1 minute after about 15 minutes of dry time or the timer to reach 1 minute and then never ends. This seems to be a common issue with Samsung units which I didn't know until I bought it! Apparently the moisture sensor either senses part of the load is dry and ends early; senses dryer sheets and ends early; or if it gets any amount of lint/hair/etc on it, it'll end early. This also seems to cause it to run indefinitely on "Cooling" and at the 1 minute mark according to my professional vent cleaner. I'm hoping the dryer issues clear up after a few cleanings of the moisture sensor but with just how bad it's been, on a brand new unit, I'm not really sure it will. I'm hoping it won't need to be repaired since it was expensive enough AND it's brand new. I want to love this machine because it's sleek, the control panel is easy to use, and the washer is great. However, it's too heavy to move out of the narrow space it's in inside my condo and it's basically impossible to move if it's on an overflow pan. I'm giving it 3 stars because it's a decent machine that mostly works but my old dryer on my much older unit ran better even if it took forever. The auto sensor stuff seems to be incapable of correctly handling laundry which makes me question why it's been standard in seemingly every new dryer unit!
Hi RyanS, We care about improving the performance of your dryer. Let's look at solutions to get your unit working correctly. We'd be delighted to speak with you directly to learn more details about your experience and provide assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148436947) to help our team pull up your information when you message us. Thank you. -Kimberly
Top Notch Samsung Product
[This review was collected as part of a promotion.] As always, Samsung is top notch w/their products, customer service and pricing. This unit does everything it says it does. Clothes dry in one cycle, not two or three. Wash always looks good, no stains and wondering where they came from. Love this set!!!
Smart Features Innovation
[This review was collected as part of a promotion.] I recently got my hands on this incredible washer and dryer set, and I must say, I'm thoroughly impressed. The washer is a powerhouse, effortlessly cleaning my clothes with its advanced features. Meanwhile, the dryer not only saves me time but also energy, which is a big plus for my budget. What's more, the touchscreen interface makes operating these machines a piece of cake. Plus, the super speed wash and dry option is a game-changer, delivering the same powerful clean in under an hour. And Wi-Fi connectivity allows me to control my laundry cycle from anywhere using my phone. It's incredibly convenient and helps me make the most of my time. All in all, I couldn't be happier with my new appliances and how seamlessly they work together. The SmartThings App has been a game-changer for me. It's such a handy tool for managing all my smart devices, including my appliances, from one simple interface. It offers me the convenience and control I need to streamline my home automation effortlessly. The Vibration Reduction Technology is another standout feature for me. It's amazing how it minimizes noise and disturbances during operation, ensuring a peaceful laundry experience, especially in shared living spaces. I also appreciate the Flex Auto Dispense feature, which automatically dispenses the perfect amount of detergent or fabric softener based on the load size and soil level. It's a real time-saver and helps optimize cleaning performance while reducing waste. And let's not forget about the AI Optiwash and AI Optimal Dry technologies. These innovations utilize artificial intelligence to analyze various factors and tailor washing and drying cycles for optimal results. It's an exciting advancement in appliance technology that promises superior performance and convenience. Overall, my experience with these appliances has been nothing short of fantastic. They've truly exceeded my expectations, making laundry day a breeze and giving me more time to focus on what matters most.
Simple to operate
[This review was collected as part of a promotion.] I like how easy the Samsung Washer and Dryer is so easy to operate. The interior of the washer and dryer is pretty big which I like. The capacity of the washer is 4.6 cu. ft. with Steam Wash included and the dryer has a capacity of 7.6 cu. ft. which is plenty large enough even for bedding. I haven't used the steam wash yet, but I have had the opportunity to use my phone to start the washer and dryer after it's been turned on. All I had to do was add my washer and dryer to the Samsung SmartThings app by connecting the wifi which is conveniently located on the front of the product. I also like that all I have to do is turn the AI Smart Dial to select my washer and dryer settings. I can even turn on the drum light that stays on for a couple of minutes. The only thing I don't like is the normal setting does not have enough water for me, but when I used the heavy duty setting with some adjustments for temperature and soil level, then I'm able to get more water. For instance, the normal setting cycle is 45 minutes compared to the heavy duty cycle which is 1 hour and 59 minutes. Yes, it's a lot longer which I don't like, but with some adjustments I'm able to cut the time down to 1 hour and 43 minutes. It's still too long compared to the normal cycle, but if I want more water then so far that's one of the options I having to choose. I wish there was a better way. Even though this machine does not have the vibration reduction technology, it performs well without shaking. It's a very nice looking machine. I've always wanted a stacked dryer and washer.
Nice laundry hub design
[This review was collected as part of a promotion.] I have work clothes that I normally wash myself. I like the interior and the large capacity of this machine because of the amount of work clothes I have not to mention how heavily soiled they are. I thought I would have to ask my wife how to operate this machine. But when saw the start button and I looked at the dial and started turning it, it became easy as pie. By the time my wife came in to help me, I already had my clothes in the washer. Even thou I don't like the amount of time on some of the cycles, I was even able to shorten the time to what I wanted. While turning the dial, I saw all the cool features, like the steam options, towels, bedding, and quite a few others. It even has an option for denim. Now, I like that since I wear a lot of jeans. It even has self clean which I haven't had to try yet. Wow, I have not seen so many options on a washer. And it lets you know when its complete by playing a tune. Fancy. And I'm always looking at the dryer filter to make sure it's not packed with lent. Now, I don't have to keep looking. It has an alert to let me know and it has a vent sensor. It has an energy star certification, which for me is important. I'm not that thrilled with HE machines because of the low water issue, but I do like saving money. And with this Samsung appliance having a 20 year warranty on the motor makes it a good investment. Even thou this machine is lacking the vibration reduction technology, it only slightly shakes when it's spinning during the rinse cycle. I'm old school, so I feel like I'm in the 21st century by being able to wash and dry from a samsung smart app on the phone. I can't wait to tell the guys at work.
Slick Design & Efficient
[This review was collected as part of a promotion.] I am so impressed with this Washer / Dryer combo! Starting with the design, it is super slick and modern in my opinion which I absolutely love! It provides more space efficiency in my laundry room and I love the interior lighting. Please note, the design is not the only thing that is slick and efficient. The integration with the SmartThings App is so easy to use and awesome for when you are out and want to monitor your laundry remotely. Whether you are washing or drying, the machine is quiet and saves energy which will help anyone's budget! The biggest thing that is super impressive to me is the AI capabilities. The way it analyzes factors and applies it to the washing and drying cycles so it provides the best results is truly mind blowing and exciting! I am so beyond impressed with this machine and so happy I have it. I have already recommended it to friends and family and will continue to do so.








