[This review was collected as part of a promotion.] This is one slick combo of washer and dryer - a tower that saves space, easy to operate and take care of all washing needs of a family. Initially, we were apprehensive about buying such a large appliance online and that too a new product. But, it was too good an opportunity to pass up and so we pulled the trigger, and waited! So, was it worth it? oh yes! Read on to read more about our experience from delivery to living with it now below: Eventually, few weeks after the order, the day of delivery arrived and our anticipation was high. What made it more fun was some drama with dryer cable turning out to be short for our needs. After a rushed trip to get a bigger cable and figuring out how to install a dryer cable, got it working later that evening. First impressions were positive. It looks stunning! clean cut white minimalist look. gone was the clutter of many buttons on separate washer and dryer, and replaced by one simple panel with one dial to do it all. The finish in front is classy, size perfect for family, and the steel drums glistening! Moreover, this tower unit saves space. it freed up space in our laundry room that we can now do something with. Plans for those are still in works. Now, to the actual washing and drying. First thing we noticed was the unit being quite sturdy. During operation, it stays grounded and doesn't jump around. We were wondering how a stacked tower would do but those concerns were put to rest. It's easy to figure out all options and use the machine. Both washing and drying are relatively quiet. There are couple of things we wish could have been better: Since lint filter is hinged, we will have to see how much lint does escape and what maintenance that chamber will require. Another is, during wash, we notice some clicks like (?) sounds. But, is quieter than our older washer so don't see it as a major issue. Overall, easy 4.5/5 and would recommend to friends and family.

[This review was collected as part of a promotion.] The Samsung stacked washing machine offers a compact yet powerful solution for laundry needs. Despite its size, this machine doesn't compromise on performance, delivering efficient cleaning results with every load. The intuitive control panel makes operation simple and straightforward. Given we have five people in the home, it accommodates accommodates various fabric types and soil levels. The Samsung Smart Things app is super simple to use, the setup was a breeze, we just scanned the code and it did most of the setup itself. I definitely prefer using the app over the control pannel as you can choose a multidue of options that seem burried in the control pannel. I love the design of the washing machine too as it is sleek and modern and fits perfectly into our space; the large front loading door make it easy to load and remove the clothes. Overall I am highly please with my samsung washing machine and would definitely recommend to friends and family.

[This review was collected as part of a promotion.] Absolutely thrilled with my new washer and dryer set! These machines are absolute powerhouses when it comes to cleaning and drying clothes. The washer's advanced features make laundry a breeze, effortlessly tackling even the toughest stains. And the dryer? It's a lifesaver, cutting down both time and energy consumption, which is fantastic for my budget. The touchscreen interface. A dream to use. It's so intuitive, I barely have to think about it. And don't even get me started on the super-speed wash and dry option. It's like magic – getting a thorough clean in under an hour is a game-changer for busy folks like me. Plus, being able to control everything from my phone thanks to the Wi-Fi connectivity. It's convenience at its finest. But the real cherry on top is the SmartThings App. It's like having a personal assistant for all my smart devices, including these appliances. Managing everything from one place is a dream come true. Oh, and let's not forget about the Vibration Reduction Technology – it's a game-changer for keeping things quiet, especially in shared living spaces. And the Flex Auto Dispense feature. Genius. No more guessing how much detergent to use – it does it all for me, saving time and reducing waste. And those AI Optiwash and AI Optimal Dry technologies. Mind-blowing. The fact that they use artificial intelligence to tailor cycles for the best results? It's like having a laundry guru built right into my appliances. Overall, I couldn't be happier with these appliances. They've made laundry day a breeze, giving me more time to focus on the things that truly matter. If you're in the market for new washer and dryer, do yourself a favor and check these out – you won't be disappointed!

[This review was collected as part of a promotion.] The Bespoke AI Laundry Hub is going to be the centerpiece of our transformed laundry room experience. At present and with our first experiences using the hub, we are completely satisfied. The ease of being able to switch between either washer or dryer controls is wonderful with the other keeping the place where you left off in the programming. Buttons are simple and the knob does the majority of the heavy lifting. Buttons are hidden when not in use and illuminated when available. It is a beautiful application using touch. The music at end of cycle is a nice little treat and as we have not chosen to customize, expect that we can change it to a little jingle that adds a little smile to our faces. For cleanliness and water efficiency, we are extremely satisfied. Our old washer and dryer were energy hogs where these are energy misers and water sippers. Looking forward to many more years of function and completely happy with the 20 year motor warranty. The build quality is solid and overall operations are quiet. We have yet to test with bulky items but with full loads, the washer and dryer are high performers! Would recommend to any and all in need of a space saving, high performing washier/dryer combo.

[This review was collected as part of a promotion.] Absolutely ecstatic about my new washer and dryer tower! The sleek design not only transforms the aesthetics of my laundry space but also radiates a captivating sense of modern elegance. The installation process was remarkably smooth, and the overall performance of these appliances is nothing short of extraordinary, solidifying them as an indispensable addition to any home. Now, let's delve into the finer details: The integration of the SmartThings App has added a smart and convenient dimension to my laundry routine, providing unparalleled control at my fingertips. The generous capacity of these appliances is truly impressive, accommodating large loads and enhancing the efficiency of my laundry chores. The super speed wash and dry feature has proven to be a game-changer, significantly reducing laundry time without compromising on cleanliness or effectiveness. The implementation of Vibration Reduction Technology has set a new standard for quiet operation, creating a serene laundry environment. Flex Auto Dispense has streamlined the detergent usage process, offering a level of convenience that is both practical and efficient. As for the AI Optiwash and AI Optimal Dry features, they introduce a sophisticated layer of intelligence to the laundry process, customizing each cycle for optimal results based on the load. In summary, this washer and dryer tower not only meets but far exceeds expectations on multiple fronts. It seamlessly combines style, convenience, and cutting-edge technology, making it an absolute delight for anyone seeking a top-notch laundry experience. With its exceptional performance and thoughtful features, this appliance duo has truly elevated the standard for home laundry solutions, offering a perfect blend of form and function.

[This review was collected as part of a promotion.] Talk about a big step forward - this was like switching from a loud rumbling horse carriage to a whisper quiet electric vehicle. This review will compare the old and new washer. As you can see from the photos, this was a big upgrade. The old washer and dryer looks like something from the 80's whereas the new one looks like something from the new millennium. Cosmetically, there's no comparison which one looks better. The old unit was the old tradition drum washer and made this loud and horrible slushing sound when running. People had difficulty sleeping when it was running. The new washer is super quiet and you could hardly notice it running if someone didn't tell you. From a capacity standpoint, both the capacity of the washer and dryer in the new stacked unit was almost twice that of the old unit. This means double the amount of laundry could be done in the same amount of time. Big score. One convenient feature that I really appreciated with this stacked washer and dryer unit is that the controls for BOTH the washer and dryer are accessible n the middle of the unit where everyone could access it. If the washer and dryer were purchased as separate units and stacked with a stacking kit, the controls for the top units would be way up high and hard to reach. This is a major convenience feature for anyone who needs to have a stacked washer and dryer and for height challenged people. I did encounter one surprise which was that my old stacked washer and dryer unit only needed a single 240V outlet. The new unit had a separate 240V plug for the dryer and separate 110V plug for the washer. So, if you are replacing an old unit like mine, make sure you have accommodating electric outlets nearby or else you will need to hire an electrician to install a separate 110V outlet (like I had to do for mine). All in all, I am very happy and satisfied with the new unit. Like I said, its like night and day.

[This review was collected as part of a promotion.] I couldn't help but wish that I had received the product earlier, during my home renovation phase as it would have been possible to incorporate the Laundry Hub into my space from the outset, allowing it to dictate the layout and design. What truly sets the Samsung Bespoke AI Laundry Hub apart for me is its seamless integration into my Samsung ecosystem effortlessly syncing with my existing Samsung devices, offering a unified experience. Here are some of the key features that I find amazing: SmartThings App Integration: The integration with the SmartThings app has truly streamlined my laundry routine. From scheduling wash cycles to receiving alerts when the laundry is done, the app offers unparalleled convenience and control. Capacity: the Large capacity washer an equally spacious dryer, the Laundry Hub easily accommodates my family's laundry needs. I can tackle laundry efficiently in one go. Super Speed Wash and Dry: I appreciate being able to complete a full laundry cycle in record time without sacrificing cleaning or drying quality. Vibration Reduction Technology: The Vibration Reduction Technology ensures a quiet and stable operation, even during high-speed spin cycles. Flex Auto Dispense: The Flex Auto Dispense feature offers added convenience by automatically dispensing the right amount of detergent and fabric softener based on the load size. Overall, the Samsung Bespoke AI Laundry Hub has exceeded my expectations in every aspect. The design is also very beautiful with the nice interior lighting and a very good finish to the product. From its advanced features to its operation, it has truly transformed the way I approach laundry. This is my first time owning a home and I am very happy to have this Samsung Washer and Dryer.

[This review was collected as part of a promotion.] I like how easy the Samsung Washer and Dryer is so easy to operate. The interior of the washer and dryer is pretty big which I like. The capacity of the washer is 4.6 cu. ft. with Steam Wash included and the dryer has a capacity of 7.6 cu. ft. which is plenty large enough even for bedding. I haven't used the steam wash yet, but I have had the opportunity to use my phone to start the washer and dryer after it's been turned on. All I had to do was add my washer and dryer to the Samsung SmartThings app by connecting the wifi which is conveniently located on the front of the product. I also like that all I have to do is turn the AI Smart Dial to select my washer and dryer settings. I can even turn on the drum light that stays on for a couple of minutes. The only thing I don't like is the normal setting does not have enough water for me, but when I used the heavy duty setting with some adjustments for temperature and soil level, then I'm able to get more water. For instance, the normal setting cycle is 45 minutes compared to the heavy duty cycle which is 1 hour and 59 minutes. Yes, it's a lot longer which I don't like, but with some adjustments I'm able to cut the time down to 1 hour and 43 minutes. It's still too long compared to the normal cycle, but if I want more water then so far that's one of the options I having to choose. I wish there was a better way. Even though this machine does not have the vibration reduction technology, it performs well without shaking. It's a very nice looking machine. I've always wanted a stacked dryer and washer.

I bought this unit at the end of January and while it's a decent machine, the dryer just seems to be a disappointment. The washer itself is good, quick, and has a lot of settings that all seem to work well. The "AI" seems to just be typical washer settings so I have many doubts that it's anything but. It's also pretty quiet and I often don't even notice it's running. The dryer, however, has been giving me a headache. It works decently on most loads but heavier things like blankets and towels have caused: the timer to go from 1 hour to 1 minute after about 15 minutes of dry time or the timer to reach 1 minute and then never ends. This seems to be a common issue with Samsung units which I didn't know until I bought it! Apparently the moisture sensor either senses part of the load is dry and ends early; senses dryer sheets and ends early; or if it gets any amount of lint/hair/etc on it, it'll end early. This also seems to cause it to run indefinitely on "Cooling" and at the 1 minute mark according to my professional vent cleaner. I'm hoping the dryer issues clear up after a few cleanings of the moisture sensor but with just how bad it's been, on a brand new unit, I'm not really sure it will. I'm hoping it won't need to be repaired since it was expensive enough AND it's brand new. I want to love this machine because it's sleek, the control panel is easy to use, and the washer is great. However, it's too heavy to move out of the narrow space it's in inside my condo and it's basically impossible to move if it's on an overflow pan. I'm giving it 3 stars because it's a decent machine that mostly works but my old dryer on my much older unit ran better even if it took forever. The auto sensor stuff seems to be incapable of correctly handling laundry which makes me question why it's been standard in seemingly every new dryer unit!

I have all samsung appliances less than 5 years old The refrigerator has had 2 ice makers, the dryer has had the main circuit board replaced and the washer has developed 2large cracks in the top. Samsung won't cover any of. It as warranty I will never purchase another samsung product !!