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Customer reviews for Samsung Bespoke 4.6 cu. ft. Single Unit AI Laundry Hub Washer and 7.6 cu. ft. Electric Dryer for
Samsung Bespoke 4.6 cu. ft. Single Unit AI Laundry Hub Washer and 7.6 cu. ft. Electric Dryer
4.6 out of 5 stars
stars
30 ratings30 reviews
  1. 5 stars80% (24)
  2. 4 stars10% (3)
  3. 3 stars7% (2)
  4. 2 stars0% (0)
  5. 1 star3% (1)

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Showing 1-10 of 30 reviews
Apr 26, 2024
GabeM4
5 out of 5 stars review

Option Packed but Simple to Use

[This review was collected as part of a promotion.] I got to really put this unit to the test after a house guest left after a 2 week stay. My laundry had piled up pretty good and the guest bedroom bedding needed to be washed so this unit really got a workout. I am happy to report that I was overall impressed. The small stackable unit is just large enough to handle a queen-sized comforter in the wash and dryer, although it did require me repositioning the comforter during the dry cycle in order to get it completely dry. It cleaned the comforter very well without damaging it on the “bedding cycle”. Next up where several different cycles of regular clothes and delicates. The simple dial in the middle controls both wash and dry once the desired unit is selected. With a simple turn of the dial the unit will adjust the settings accordingly. Once the wash cycle is complete, the unit automatically selects the appropriate/matching dry cycle based on what was selected for the wash so all you have to do is select go. Of course you don’t have to use the recommended cycle, you can just twist to select something different. Very easy and intuitive to use. Clothes can out clean and where not over dried pretty quick. We only use Tide Pods so I can’t really attest to the use of different detergents in the detergent loading tray. The unit connects to the Samsung Smart Things app very easily. I found it very convenient for receiving completion alerts when I wasn’t near the unit. The app also allows you to create custom wash cycles for specialized loads if needed. Overall a very good small stackable unit that gives you all the functions of the larger separate units. I recommend it.

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Mar 28, 2024
amber179
5 out of 5 stars review

Quiet and efficient

[This review was collected as part of a promotion.] I absolutely love this all in one laundry hub! It is very sleek and looks amazing, while being energy efficient! I love the control center in between the dryer and washer, this makes it easy to see, and to choose your settings, just a button to easily switch between dryer or washer. I love all of the different settings on both machines. Choosing from steam wash for Whites to bedding to active wear is a great option! I absolutely love the heavy duty drying option, along with the dryer options that match the washing cycle like the bedding, active wear, delicates loads. It litteraly is quiet and you have the laundry done before you even realize you are washing laundry! The flex auto dispense is great, just fill up the dispenser, and let the machine figure out how much is needed for the load, no more wasting detergent, softner or bleach. Being able to choose the most effective washing cycle for my laundry is awesome! The AI Opti wash and AI Opti dry technology to determine the exact needs for your load is a good addition to this laundry hub! I like the fact that the AI determines what I need, and helps me to save money by doing so! I use the SmartThings app to control my start of load, and to alert me when the cycle is finished. No matter what I am doing I see the alert on my phone or connected Samsung TV also! I like knowing how long the cycle is going to be until finished, just by looking at the app! I highly recommend!

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Mar 28, 2024
Aritotle1
5 out of 5 stars review

Wonderfull All one washing machine

[This review was collected as part of a promotion.] The Samsung Washing Machine I got is amazing, it has loads of space and great features. First of all the fit and finish is great all around, it is stainless steel but I was really surprised is how Fingerprint Resistant it is. The Washing Machine looks clean even after a week and half of use. The installation was breeze, we just need to make sure that the water line is compatible with Washing Machine, mine was a standard water line and it perfectly well. Other than that it was just plugging into the outlet and we were all set! I love the connectivity of this, the smart thing app was a breeze to set up with a walkthrough of each setup of the process. The App has all of the features as at the standard control panel but it is a lot better because you have more space to read and toggle all our options. It show real time updates like how much laundry is remaining. Once it is done, it does give you a notification alert. I like the app over the control panel because you get select options like preventing winkles and so on, where as on the control panel it is probably nested somewhere. Coming to the washing machine itself it is quite good, it has all the great AI features, which it initially tests with a small load of water and adjusts accordingly for the wash cycle. My washing machine is about five years old and over that I see a notable difference in the washing quality. Whenever I use soft fabrics, my old machine would wash it too much giving kind of faded color, the samsung machine is great as it able to recognize it and adjust accordingly. It made my life so much easier as I don’t have to change the setting every time, I could just select Normal wash and the washing machine would handle the rest. Although, I didn’t test it enough, I feel like the washing machine has been using significantly less water. My only pet-peeve is I wish they made the control panel a little bigger as the current one has enough space for two line of text, so there isn’t a lot of information that could be fit in it. But the smart things app more than makes up for it. I also love the integration with other smart things, like it shows the wash time left on my fridge. Overall, I have been very pleased with washing machine and it is a good upgrade to anyone looking to use a smart and connected washing machine.

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Apr 15, 2024
TheShockGuacMockery
5 out of 5 stars review

Star performer, prepared for laundry room remodel

[This review was collected as part of a promotion.] The Bespoke AI Laundry Hub is going to be the centerpiece of our transformed laundry room experience. At present and with our first experiences using the hub, we are completely satisfied. The ease of being able to switch between either washer or dryer controls is wonderful with the other keeping the place where you left off in the programming. Buttons are simple and the knob does the majority of the heavy lifting. Buttons are hidden when not in use and illuminated when available. It is a beautiful application using touch. The music at end of cycle is a nice little treat and as we have not chosen to customize, expect that we can change it to a little jingle that adds a little smile to our faces. For cleanliness and water efficiency, we are extremely satisfied. Our old washer and dryer were energy hogs where these are energy misers and water sippers. Looking forward to many more years of function and completely happy with the 20 year motor warranty. The build quality is solid and overall operations are quiet. We have yet to test with bulky items but with full loads, the washer and dryer are high performers! Would recommend to any and all in need of a space saving, high performing washier/dryer combo.

Review from The Insiders
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Mar 28, 2024
Anonymous
5 out of 5 stars review

Quiet and no vibration

[This review was collected as part of a promotion.] I really enjoy washing and drying clothing in this Bespoke unit. I like the large capacity, allowing me to wash and dry my bedding in one load. The SmartThings app is great addition, allowing me to be alerted when pads gave finished not only on my phone, but also on my connected Samsung TV! The flex auto- dispense is time saving, by filling it up and letting the machine dispense exactly the correct amount needed! The vibration reduction technology is amazing! The machine is so quiet while washing, spinning and drying the loads! You can stand directly in front of the working machine and not feel the floor vibration! The AI Optiwash and AI Optidry options are an added bonus to this cool machine, the machine does all of the configuration for you, keeping the guesswork to a minimum for me! The various load options from normal to bedding to activewear and everything in between allows you to choose exactly what your load is and the machine does what is needed for that load. I rank this machine a 5 star.

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May 20, 2024
Lisa F
5 out of 5 stars review

Top Notch Samsung Product

[This review was collected as part of a promotion.] As always, Samsung is top notch w/their products, customer service and pricing. This unit does everything it says it does. Clothes dry in one cycle, not two or three. Wash always looks good, no stains and wondering where they came from. Love this set!!!

Review from Samsung US
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Apr 9, 2024
Xervantes
5 out of 5 stars review

Its Like Night and Day

[This review was collected as part of a promotion.] Talk about a big step forward - this was like switching from a loud rumbling horse carriage to a whisper quiet electric vehicle. This review will compare the old and new washer. As you can see from the photos, this was a big upgrade. The old washer and dryer looks like something from the 80's whereas the new one looks like something from the new millennium. Cosmetically, there's no comparison which one looks better. The old unit was the old tradition drum washer and made this loud and horrible slushing sound when running. People had difficulty sleeping when it was running. The new washer is super quiet and you could hardly notice it running if someone didn't tell you. From a capacity standpoint, both the capacity of the washer and dryer in the new stacked unit was almost twice that of the old unit. This means double the amount of laundry could be done in the same amount of time. Big score. One convenient feature that I really appreciated with this stacked washer and dryer unit is that the controls for BOTH the washer and dryer are accessible n the middle of the unit where everyone could access it. If the washer and dryer were purchased as separate units and stacked with a stacking kit, the controls for the top units would be way up high and hard to reach. This is a major convenience feature for anyone who needs to have a stacked washer and dryer and for height challenged people. I did encounter one surprise which was that my old stacked washer and dryer unit only needed a single 240V outlet. The new unit had a separate 240V plug for the dryer and separate 110V plug for the washer. So, if you are replacing an old unit like mine, make sure you have accommodating electric outlets nearby or else you will need to hire an electrician to install a separate 110V outlet (like I had to do for mine). All in all, I am very happy and satisfied with the new unit. Like I said, its like night and day.

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May 2, 2024
Mstina13
5 out of 5 stars review

Slick Design & Efficient

[This review was collected as part of a promotion.] I am so impressed with this Washer / Dryer combo! Starting with the design, it is super slick and modern in my opinion which I absolutely love! It provides more space efficiency in my laundry room and I love the interior lighting. Please note, the design is not the only thing that is slick and efficient. The integration with the SmartThings App is so easy to use and awesome for when you are out and want to monitor your laundry remotely. Whether you are washing or drying, the machine is quiet and saves energy which will help anyone's budget! The biggest thing that is super impressive to me is the AI capabilities. The way it analyzes factors and applies it to the washing and drying cycles so it provides the best results is truly mind blowing and exciting! I am so beyond impressed with this machine and so happy I have it. I have already recommended it to friends and family and will continue to do so.

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Jan 2, 2025
KBINCLE
4 out of 5 stars review

Learning curve

[This review was collected as part of a promotion.] I'm impressed with the cleaning capabilities of this washer - it pulls out way more dirt than my old one! The dryer works well but I wish it was a little easier to adjust drying time. The settings are not very intuitive, but I guess I'll get used to it. I also wish there was some kind of manual override. Everything is digital/touch activated and I'm worried that these appliances will have a shorter life because they're unusable if wanting happens to the screen.

Review from Samsung US
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Mar 28, 2024
kooltt
4 out of 5 stars review

Simple to operate

[This review was collected as part of a promotion.] I like how easy the Samsung Washer and Dryer is so easy to operate. The interior of the washer and dryer is pretty big which I like. The capacity of the washer is 4.6 cu. ft. with Steam Wash included and the dryer has a capacity of 7.6 cu. ft. which is plenty large enough even for bedding. I haven't used the steam wash yet, but I have had the opportunity to use my phone to start the washer and dryer after it's been turned on. All I had to do was add my washer and dryer to the Samsung SmartThings app by connecting the wifi which is conveniently located on the front of the product. I also like that all I have to do is turn the AI Smart Dial to select my washer and dryer settings. I can even turn on the drum light that stays on for a couple of minutes. The only thing I don't like is the normal setting does not have enough water for me, but when I used the heavy duty setting with some adjustments for temperature and soil level, then I'm able to get more water. For instance, the normal setting cycle is 45 minutes compared to the heavy duty cycle which is 1 hour and 59 minutes. Yes, it's a lot longer which I don't like, but with some adjustments I'm able to cut the time down to 1 hour and 43 minutes. It's still too long compared to the normal cycle, but if I want more water then so far that's one of the options I having to choose. I wish there was a better way. Even though this machine does not have the vibration reduction technology, it performs well without shaking. It's a very nice looking machine. I've always wanted a stacked dryer and washer.

Review from The Insiders
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