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Sams Club
Sams Club
Customer reviews for Wellness By Design Lumbar Support Manager Chair, Assorted Colors for
Wellness By Design Lumbar Support Manager Chair, Assorted Colors
4.6 out of 5 stars
stars740 ratings339 reviews
  1. 5 stars76% (559)
  2. 4 stars14% (103)
  3. 3 stars5% (36)
  4. 2 stars2% (14)
  5. 1 star4% (28)
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Showing 31-40 of 339 reviews
Dec 16, 2022
Buckeye Guy
4 out of 5 stars review

Verified Purchase

Great Design, Easy Assembly

A replacement chair for a home office. Comfortable and very supportive. Assembly was relatively easy, instructions clear and even the tool provided was perfect. There was a problem with one of the tapped holes on the bottom of the seat cushion being misaligned and unusable. Called the customer service number and explained the situation - a couple photos of the issue, copy of my order, the numbers off the box and a new seat cushion was on the way - received within a week. Assembled and like any new furniture, getting used to the feel is an ongoing process. A lot of support, easy adjustments to use and nice looking. Seems to have the feel and appearance of a much higher end office chair.

Helpful?568SEF2VJ6VL13608211900
Dec 22, 2021
2517chow
1 out of 5 stars review

Verified Purchase

Awful

Very uncomfortable, had to return. It caused my legs, back and butt to hurt. We purchased a different chair from Sam's that is much better!

Helpful?568SEF2VJ6VL13608211900
reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Sep 13, 2022
Natasha
3 out of 5 stars review

Verified Purchase

Chair is not as good as quality as the price

It's doesn't lean back very easily and the leather is very soft the plastic latch that makes the chair go up and down broke the 2 nd day I had it

Helpful?568SEF2VJ6VL13608211900
reply from Supplier Response

Thank you for taking the time to let us know about your experience. It sounds like your product is in need of a replacement part. Our team is ready to help! Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773. We look forward to making this right.

Jan 5, 2023
joeb
3 out of 5 stars review

Verified Purchase

Noisy but nice

Since the back cushion is separate from the main piece it squeaks when you move, otherwise it is a very comfortable chair.

Helpful?568SEF2VJ6VL13608211900
reply from Supplier Response

Thank you for your feedback. The cushion is not meant to make a lot of noise. It sounds as if you may need a replacement cushion. Please contact us at 800-379-9773 so that we can assist you.

May 28, 2021
Aashil Shah
5 out of 5 stars review

Verified Purchase

Awesome Chair. Really Surprised with the comfort!

I wasn't expecting this chair to be this comfortable. I went to office depot and set on all their chairs, but nothing like this chair.

Helpful?568SEF2VJ6VL13608211900
Sep 23, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Back Pain Is Gone!

I absolutely love this chair. My back pain is has been relieved. It's more comfortable than any chair in my living room. The only complaint I have it's so comfy I fall asleep in it. That never happened in any other office chair I've used.

Helpful?568SEF2VJ6VL13608211900
Jan 3, 2023
Lisa
3 out of 5 stars review

Verified Purchase

Chair

Over all its a good chair. Could use more available adjustments. Arm rests are a little high and seat height is a little high for short people. I am 5' 4

Helpful?568SEF2VJ6VL13608211900
reply from Supplier Response

Hello lisa, thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Sep 1, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Chair is Fire playa

The chair is the dopest piece in the wizzorld. My bottom would hurt from sitting all day playing these video gamez but now im like chillin all day like a gangsta. Git you one of Deez do it fo yo azzzzzz!

Helpful?568SEF2VJ6VL13608211900
Jun 25, 2022
Johnny R
5 out of 5 stars review

Verified Purchase

Great chair for back problem

Bought for my wife because she works from home and she would complain about her back hurting with her old chair. So I thought I give it a try and she loved it. No more complaints....

Helpful?568SEF2VJ6VL13608211900
Nov 3, 2020
Tammy
4 out of 5 stars review

Verified Purchase

Comfortable

Much more comfortable than the Serta chair I previously had. The lumbar support makes noise when I move but it's worth it to not hurt after working 9 hours.

Helpful?568SEF2VJ6VL13608211900