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Sams Club
Sams Club
Customer reviews for Wellness By Design Lumbar Support Manager Chair, Assorted Colors for
Wellness By Design Lumbar Support Manager Chair, Assorted Colors
4.6 out of 5 stars
stars740 ratings339 reviews
  1. 5 stars76% (559)
  2. 4 stars14% (103)
  3. 3 stars5% (36)
  4. 2 stars2% (14)
  5. 1 star4% (28)
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Showing 21-30 of 339 reviews
Sep 15, 2020
Mary
2 out of 5 stars review

Verified Purchase

Uncomfortable and very noisy

The lumbar support moves with you but is very noisy when it does. Not the most comfortable chair the arms can move up and down but are very hard to move even in the upright position that they have to be in to move them.

Helpful?568SEF2VJ6VL13608211900
Jun 2, 2021
Rosie
5 out of 5 stars review

Verified Purchase

Lifesaver

Totally changed my 8 1/2 hour workday and my back is so thankful. I am 5'4 and My feet can even rest on the floor - lowest position but it's wonderful.

Helpful?568SEF2VJ6VL13608211900
Nov 4, 2022
MrsFetrow50
5 out of 5 stars review

Verified Purchase

Do it!

All day comfort for the working from home folks or anyone for that matter! My butt, my back, neck an shoulders love this chair. For reference I'm 5'5 and plump. I sit just right in this chair. I don't move around and reposition constantly trying to find comfort. I've fallen asleep more then once just sitting and relaxing in this chair. If I drop it down my feet sit flat perfectly. If I raise it fully up, I can sit forward but not on the edge and rest my feet on the floor, or the chair legs. Overall wanting to get another one for myself. If I was rich these would be my kitchen table chairs.

Helpful?568SEF2VJ6VL13608211900
Jun 21, 2021
Happy Purchaser
4 out of 5 stars review

Verified Purchase

Very comfortable so far.

Seems to be very well built. Lots of cushion and the lumbar support is nice. Wide enough for me. I'm 5'9" and the tallest height is too tall for me. So it would be great for a taller person imo. The adjustable arms are nice as well. I keep them at the highest setting as I think the lowest is too short for my comfort. Also the flip up which is nice.

Helpful?568SEF2VJ6VL13608211900
Sep 25, 2021
Stacy R
3 out of 5 stars review

Verified Purchase

Not bad, expect to get better with time

Pros: Strong (feel supported ; 260lbs) , thick cushions, high back. Cons: no tilt lock, cushion too firm needs breaking into (sure will feel more comfy in few weeks), alot of cushion in the back part so not well sitted into chair but that probably good ; keeps me from slumping.

Helpful?568SEF2VJ6VL13608211900
reply from Supplier Response

Hello Stacy, thank you very much for the review! We are sorry to hear that the chair was not what you expected right away. Comfort and structure stability are two main things we focus on when designing our chairs so we value your comments as we are always looking to improve our products. Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773. We look forward to making this right.

Jun 11, 2021
Michelle C
5 out of 5 stars review

Verified Purchase

Luxurious Lumbar Support

I don't know how I'll feel a year from now but right now I'm absolutely delighted with the purchase. I went to Staples and they just so happened to be selling desk chairs for the same price. I was so happy because the quality of my chair seems to be better than those of a similar price.

Helpful?568SEF2VJ6VL13608211900
Aug 7, 2021
DL
5 out of 5 stars review

Verified Purchase

Love it

I absolutely love this desk chair. I have bone spurs in my lumbar from a cracked tailbone years ago. I was a bit Leery of buying a chair online but i was desperate. I am so glad i picked this chair it is wonderfully comfortable. Super happy with my purchase.

Helpful?568SEF2VJ6VL13608211900
Aug 8, 2023
Gary Blackwell
5 out of 5 stars review

Verified Purchase

Worth the price

This is the second one of these chairs I have purchased. Very easy to assemble. First chair had problems with the lumbar support. It drooped to the left and eventually became uncomfortable. The chair is extremely comfortable and the lumbar support is wonderful. Sam's stopped carrying it in the store and have a similar model that is less expensive but doesn't have the lumbar support. I spend allot of time in it and I love it.

Helpful?568SEF2VJ6VL13608211900
reply from True Customer Service

Thank you for your 5 star review! We are happy that you find the chair to be comfortable and was easy to put together. We are glad that the chair is working well for you. Please contact us at 800-379-9773 if you need any assistance from our customer service team!

Feb 6, 2023
redrover
1 out of 5 stars review

Verified Purchase

Very Bad Experience...no more orders from SAMs

SAMs sent a previously opened and damaged chair...had to send it back, costing me extra $30+...tried to return it to local SAMs per their headquarters customer help service advice...local store refused to take it back...made me take it to FEDEX...never will order online from SAMs again...very shoddy product, treatment, and return process

Helpful?568SEF2VJ6VL13608211900
reply from True Customer Service

I want to apologize for the experience you had with your chair. As the manufacturer of the product, we have no control over the store's return or exchange policy. I hope you were able to correct the issues. If not, please reach out to us at 800-379-9773 so that we can try to make your experience better.

May 20, 2021
David G
5 out of 5 stars review

Verified Purchase

It's been a winner so far.

So far so good after 3 weeks. I weigh just under 300lbs and the chair has been very supportive. I like how the arms are set wider than in most conventional office chairs. The arms could be a bit sturdier, but the chair has been a good purchase overall. It's comfortable and easy on the back. Setting it up was a breeze. Would recommend.

Helpful?568SEF2VJ6VL13608211900