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Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for
Samsung 2.1 cu. ft. Over-the-Range Microwave
4.4 out of 5 stars
stars
332 ratings331 reviews
  1. 5 stars71% (236)
  2. 4 stars13% (43)
  3. 3 stars5% (18)
  4. 2 stars1% (4)
  5. 1 star9% (31)

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Showing 221-230 of 331 reviews
May 14, 2025
Reviewer name: Cold Pizza
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY THIS MIRCOWAVE

I installed this microwave in February, a couple of weeks into using it, I tried to defrost frozen veggies that I had going in the microwave for 5 minutes, while cooking (with hood on) and it shut off halfway through. It wasn't my breaker or my power, it was a pattern. Every time i used it to warm something longer than 3 minutes even without using the hood it would shut off. I'd have to troubleshoot (unplug it) for a few minutes to get it working again. So I avoided running it for long periods (3 minutes or more). Now (May) it doesn't warm my food! I put my food in, put it in for 2 minutes, it spins and makes noise and has a light on and seems to be working but my food remains cold. I checked all the possible issues and the only way to fix it it seems is to either get it replaced or get a repair 3 months into using it. I am frustrated i have a brand new kitchen but this faulty appliance that seems to have every unnecessary feature (can connect to wifi for some reason??) BUT warming my food as a microwave!

Review from Samsung US
Helpful?7525W0RVSGST13608211895
reply from Samsung Care

Greetings! It’s especially disappointing when a device is packed with high-tech features, but can’t consistently do the one thing it’s really there for. We are here to help. I have shared a Samsung link below to help with your experience. The link has steps to guide you through. Samsung microwave is not heating or has stopped working: http://www.samsung.com/us/support/troubleshooting/TSG01001963/ In addition, this microwave is rated at 1700 watts, which draws roughly 14.2 amps on a 120V line. While that technically falls within the capacity of a standard 15-amp circuit, it pushes it very close to the limit, especially considering the National Electrical Code recommends not exceeding 80% of a circuit’s capacity for continuous use. That 80% threshold on a 15-amp circuit is just 12 amps, meaning this microwave exceeds the recommended safe load. Using a 20-amp dedicated circuit would provide the necessary headroom, reducing strain on both the microwave and the electrical system. When a high-powered appliance like this is run on a borderline or shared 15-amp circuit, it can lead to shutdowns or cause a microwave to stop heating (directly or indirectly, reasons listed below). 1. Voltage Drops Under Load - The microwave might still turn on (light, turntable, fan), but the magnetron (the part that actually heats food) may not get enough power to operate. 2. Internal Protection Kicks In - If the power supply is unstable or insufficient, the microwave might cut off the magnetron to prevent damage. 3. Long-Term Damage - Over time, these parts (board/magnetron) may degrade and eventually fail completely, leading to the current state where your unit spins but doesn't heat. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149175352 to help our team pull up your information. Leo

Sep 15, 2025
Reviewer name: Aron
5 out of 5 stars
5 out of 5 stars review

New Replacement Samsung Microwave Is Great!

[This review was collected as part of a promotion.] Our old LG microwave suddenly died one day and I went out and purchased a new Samsung microwave. I installed it myself with the help of a neighbor because it was installed in a tight space and heavy. We are very pleased with its performance and its a beautiful unit that matches our Samsung natural gas oven/range. I would highly recommend you investigate this particular unit as a replacement because I think you would be very happy with it. The Wi-Fi notification on any in-house internet/Smart TV device is a nice feature.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Sep 15, 2025
Reviewer name: SamsungFTW
5 out of 5 stars
5 out of 5 stars review

Amazing Microwave

[This review was collected as part of a promotion.] I love this microwave! The Wi-Fi connectivity is a game-changer, letting me start or stop cooking from my phone. It heats food evenly and quickly, and the large capacity is perfect for family-sized dishes. The matte black steel finish also looks really sleek in my kitchen. Overall, a great microwave with excellent features.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Sep 15, 2025
Reviewer name: Bambina
4 out of 5 stars
4 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] I got this almost for nothing as part of an appliance set. The sleek white glass aesthetic is perfect for my modern and minimalist kitchen! I was debating whether I should give up the over the hood design, but we live in a condo and can't really have a full exhaust with vent, so this was the next best thing. The door is kind of bulky which makes it stick out a little more that the cabinets.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Jun 18, 2025
Reviewer name: SamsungFan
5 out of 5 stars
5 out of 5 stars review

Good microwave

[This review was collected as part of a promotion.] Seems like an intuitive microwave. Still dont understand how to select options to reheat specific foods, the menu is there, but everytime i try to input the numbers it doesnt accept. Maybe theyre all under 1 of 3 reheat umbrellas? But overall been a good microwave.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Apr 30, 2025
Reviewer name: mvertefe
1 out of 5 stars
1 out of 5 stars review

Negative

Product will work for about a year and a day, assuming it shows up intact, which mine took 3 tries. Then you have it installed over the stove, as per the design, and the heat and steam from your stove will corrode the keypad, resulting in a large repair bill. STAY AWAY FROM SAMSUNG

Review from Samsung US
Helpful?7525W0RVSGST13608211895
reply from Samsung Care

Hi there, We understand how you feel regarding this microwave. We are here to help you in every way we can. Please see page 32 of the user manual for steps on how to clean the microwave to avoid corrosion. https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148988292), and it will help our team pull up your information. ^Rodel

Jul 7, 2024
Reviewer name: Jessa
5 out of 5 stars
5 out of 5 stars review

A good microwave DOES make a difference!

[This review was collected as part of a promotion.] When I was shopping for new appliances I thought I didn’t care much about the microwave. A microwave is a microwave, right? As long as I can reheat the occasional leftovers and pop some popcorn, who cares about bells and whistles. So I didn’t even necessarily choose this — it just came with the rest of my Samsung appliances. But wow. I didn’t know it was possible for a microwave to intuitively heat leftovers so that the outside and inside of the plate cook at the same pace. This microwave does it with a couple quick auto-setting choices. No guesswork on how many minutes at what power. I don’t think I’ve EVER successfully used the automatic settings successfully in a microwave before now. It’s seriously impressive. I’m also told you can bake a cake in this thing, which I actually believe (though I haven’t tested this claim, because I also got an excellent new Samsung oven). Overall, I’m exceptionally pleased!

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Jun 17, 2024
Reviewer name: Linz
5 out of 5 stars
5 out of 5 stars review

Classy Looking Microwave That Works Well!

[This review was collected as part of a promotion.] We bought this about a month ago after our previous microwave completely fell apart. So far, we love it! It looks very sleek and I appreciate being able to sync it to my phone so that I can turn off the sound on it. I also love that there isn't a handle on the outside of the door (this is what broke on our previous one). The inside is pretty large and is easy to keep clean, especially because the interior is a dark blue so it doesn't show food splatter quite as easily. Definitely recommend if you want a microwave that works well, but also looks super nice!

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Oct 1, 2024
Reviewer name: Happy with my choice
5 out of 5 stars
5 out of 5 stars review

Excellent replacement

[This review was collected as part of a promotion.] I purchased this microwave about 4 months ago and I love it! I was over the models that had a handle, because old or new there were issues. After researching all the different sizes, models, and prices I settled on this one! The ease of usage and the sleek modern design are positives. Everyone that comes into my home loves it! The addition of this model supersedes the previous model bought less than a year ago. I am grateful that the handle broke!

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Apr 16, 2024
Reviewer name: MasterStronbow
5 out of 5 stars
5 out of 5 stars review

Samsung at it's finest

[This review was collected as part of a promotion.] Our new Samsung Bespoke Microwave is amazing. It looks great with our new bespoke oven and fridge. It all communicates very well through SmartThings and our Samsung phones. The Microwave has sensor cook that cooks a plate of food even with different size items to the perfect temperature by using the ability to sense the steam/humidity of the food and the temperature cooks to the perfect temp Everytime with the push of a button. It also alerts your phone and smart hub screens when food is done or the timer goes off. You can verbally communicate through Bixby or your smart hubs to keep food warm or add more time if needed. Great purchase with zero cons or regrets. Absolutely love this microwave and Samsung.

Review from The Insiders
Helpful?7525W0RVSGST13608211895