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Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for
Samsung 2.1 cu. ft. Over-the-Range Microwave
4.4 out of 5 stars
stars
332 ratings331 reviews
  1. 5 stars71% (236)
  2. 4 stars13% (43)
  3. 3 stars5% (18)
  4. 2 stars1% (4)
  5. 1 star9% (31)

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Showing 211-220 of 331 reviews
Nov 5, 2024
Reviewer name: Icelove5
5 out of 5 stars
5 out of 5 stars review

Awesome Microwave Style and Job Performance!

[This review was collected as part of a promotion.] I bought this microwave a few months ago and really love all of the advance tech! I have a Samsung phone, fridge, stove, microwave, and multiple TVs in my home, thus I love and appreciate how everything is connected. I can not only control the tech settings from my phone, but I also appreciate the sleek/stylish appearance of the microwave. The hidden handle is also an added bonus! Although the stainless steel is not totally fingerprint resistant, it is very easy to clean. I am very satisfied with my purchase for my new home!

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Jan 2, 2025
Reviewer name: Trevor
4 out of 5 stars
4 out of 5 stars review

Nice microwave

[This review was collected as part of a promotion.] So far the microwave has been pretty amazing. It looks really nice, it works really well, the install was relatively easy. The only issue I've had came yesterday when the microwave door was slightly open (pushed in but not all the way) and for some reason that was causing the fan and hood light to continuously turn on, regardless of how many times I turned it off, or even tried unplugging it and plugging it back in.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Jun 3, 2024
Reviewer name: South Florida
5 out of 5 stars
5 out of 5 stars review

Awesome upgrade!

[This review was collected as part of a promotion.] I bought this newer model to replace one that I had for a long time. I prefer this more modern, streamlined look without a handle, and operating it through a mobile app is super convenient. Very happy with the purchase.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Jan 19, 2025
Reviewer name: BJHATCH
5 out of 5 stars
5 out of 5 stars review

Great replacement & not too difficult too install

[This review was collected as part of a promotion.] We love our new microwave. I was able to install it myself relatively easily. I pulled out the old microwave, I used the new template and my wife and I were able to drop it right in. The microwave work well and looks great. No issues at all.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Mar 29, 2025
Reviewer name: Dontbuy
1 out of 5 stars
1 out of 5 stars review

Defective heat element

Was the worst microwave I own. Heat element doesn't work to heat properly. Went through techs which they couldn't figure the issue. They had to reach samsung online about codes which was weird because they she have some idea what the issue is. I really not consider samsung since they're support is never helpful. Only last about a month and half. Get a protection plan of you want to shoot your luck because it has alot issues

Review from Samsung US
Helpful?7525W0RVSGST13608211895
reply from SEA Care

Hi there, We appreciate you taking the time to share your experience with your microwave. Having an appliance perform as expected is essential, and we recognise how important reliable service and support are. To assist further, you can find details on troubleshooting and potential solutions in the user manual, starting on page 36. This section provides instructions on testing and troubleshooting if the unit is not heating your food. Manual https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf I included a link for additional troubleshooting steps and details to follow when the unit is not heating up. Just go through it and check the hyperlinks for more information. Samsung microwave is not heating or has stopped working https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148691392) to help our team gather your information. Have a great day. ^Charles

Jan 2, 2025
Reviewer name: Amir
5 out of 5 stars
5 out of 5 stars review

A Modern and Convenient Over-the-Range Microwave

[This review was collected as part of a promotion.] I recently upgraded my kitchen with the 2.1 cu. ft. Over-the-Range Microwave, and it has exceeded my expectations in every way. Here's why I highly recommend this product: Key Features: Spacious Interior: The 2.1 cu. ft. capacity is perfect for everything from reheating leftovers to cooking larger dishes. It easily accommodates large bowls and casserole dishes. Wi-Fi Connectivity: The built-in Wi-Fi is a game-changer. With the compatible app, I can start, stop, or adjust cooking settings from my phone. It’s perfect for multitasking in a busy household. Fingerprint Resistant Stainless Steel: Not only does it look sleek and modern, but the fingerprint-resistant finish keeps the microwave looking spotless with minimal effort—great for families or frequent use. Powerful Performance: This microwave delivers consistent and even heating, whether I'm defrosting, reheating, or cooking. The sensor cooking feature is especially handy, automatically adjusting time and power for optimal results. Quiet and Efficient Venting: The built-in over-the-range vent fan operates quietly and effectively, keeping the kitchen free of smoke and odors. The multiple fan speed settings are a nice touch. What Could Be Better: Installation: While the instructions were clear, the installation process required two people and some extra tools. Not a dealbreaker, but something to be aware of.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Jul 6, 2024
Reviewer name: NWD3
5 out of 5 stars
5 out of 5 stars review

Out with the Old, In with the New!

[This review was collected as part of a promotion.] I bought this microwave overhead range hood about a month ago since my old one no longer wanted to power on. It was going to a large repair bill and had no guarantee it would last. I found this one after doing some research and loved the look, the technology behind it and the price. The food always come out perfect and the interior finish is great. The no handle design matches my bespoke Fridge/Freezer complete with the stainless steel finish. I added them to my Samsung app and I love that I can multitask and start/stop my cooking or reheating without touching the microwave itself. The difference in performance from our last microwave is night and day. This is the first microwave that a popcorn setting actually works and doesn't burn or undercook your popcorn. Definitely worth the price and the installation was easy to follow and complete.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Jun 3, 2025
Reviewer name: 434rew
4 out of 5 stars
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Works great, no hassle installing myself. Exhaust fan is strong. I just wish the clock was blue lightning like the matching stove we bought together, looks odd. One is white lights/ microwave, the other is blue/ stove.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
May 28, 2024
Reviewer name: LuxurieSkrilla
5 out of 5 stars
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] This is an amazing product. This is my first time ever having a microwave that has built in WiFi. This made the experience so much easier to use. I did not have to worry about setting the time because of this. It also took away the need to read the manual after it was setup because everything you needed to know was a part of the WiFi experience. It gives you tips on how to cook certain foods. It also seems that it won’t let you over cook the food either. An example of this is when I went to heat up a honey bun. I accidentally left it in the microwave for 30 seconds. Usually I have to set it for 10 seconds or it will come out the microwave hard as a rock. This microwave had it heated to perfection. I would give this microwave a 10/10.

Review from The Insiders
Helpful?7525W0RVSGST13608211895
Dec 23, 2024
Reviewer name: Coach k
1 out of 5 stars
1 out of 5 stars review

Disappointed

I bought this microwave over a month ago everything is plugged in and set to wifi. Yet I cannot use it. None of the buttons work. I even set a timer with the smart thing app, then go to push the start button and nothing. It is a huge hunk of metal that has a clock on it.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
reply from Samsung Care

Greetings! It must be incredibly frustrating to have a brand-new microwave that isn't functioning properly, especially after setting it up and even trying to use the smart features. We are here to help. I have shared a Samsung link below to help with your experience with the control panel of your microwave model. Microwave control panel does not respond: https://www.samsung.com/us/support/troubleshooting/TSG01001961/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148012355 to help our team pull up your information. Leo