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Customer reviews for BISSELL TurboClean DualPro Pet XL Upright Deep Cleaner for
BISSELL TurboClean DualPro Pet XL Upright Deep Cleaner
4.5 out of 5 stars
stars490 ratings346 reviews
  1. 5 stars73% (359)
  2. 4 stars15% (74)
  3. 3 stars3% (16)
  4. 2 stars2% (9)
  5. 1 star7% (32)
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Showing 331-340 of 346 reviews
Jun 8, 2021
kaileem
4 out of 5 stars review

Very Impressed

There are many great features of this carpet cleaner that made me very impressed. I really appreciate how there is an express mode and a deep-clean mode, depending on the damage done to your carpet and how much time you have to clean. The suction is really strong - I didn't need any fans to dry out the carpet and my floors felt dry within a few hours, with no musty smell. It is extremely easy to assemble and to clean out - there are many pieces to it but that didn't bother me at all, and it is as easy to store as a standard vacuum. I am not as impressed with the hose, which is supposed to be used to clean off cushions. I used this cleaner to clean my outdoor patio cushions, and ended up using the main cleaner instead of the hose. I do wish the hose had a rotating brush so it would clean better. My favorite part of this product is how well it actually cleaned our carpet and got out all of the dog hair. We had our carpet professionally cleaned just a few months prior to me using this, and it still pulled a lot of dirt out. I also really like how the cleaning solution is eco-friendly and safe around kids and pets - it actually smelled really good! I received this carpet cleaner through the Stellar Product Testing Panel in exchange for my review.

Review from BISSELL Homecare
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Jun 6, 2021
lmac2387
5 out of 5 stars review

Simply Amazing!

With having two large dogs and 4 small kids, keeping carpets and upholstery clean is a next to impossible job, but not anymore! My muddy pawprint carpet and kid stained couch got the luxury treatment from the TurboClean DualPro pet! The assembly was a breeze and required no hardware or screws to complete the set up! All you do is pop into place and get on your way! Cleaning the system was a breeze too, I just wiped all the gunk and grime off the brush cage and it was ready to go! The best feature is the removable hose with the storage bag. My 2 year old had just ground s'mores pop tart into my brand new couch, so using the hose with the tough stain tool on express clean mode easily got all ground in pop tart off of my precious new couch. The carpet cleaner itself got so much dirt out of the carpet and area rug, that it shocked me! So. Much. Dirt! Overall, I am so incredibly impressed and pleased with this product. It makes cleaning up after my 2 dogs and 4 tornadoes a breeze! Thanks to the Stellar Product Testing Panel for providing me with this carpet cleaner.

Review from BISSELL Homecare
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Jun 2, 2021
JennyLynne
5 out of 5 stars review

Great for Carpets with Pets!

The TurboClean DualPro Pet is a terrific carpet cleaner! I have two long-haired dogs that shed multiple times a year and I vacuum at least once a week because of all the pet hair. I was amazed how much pet hair that the TurboClean DualPro Pet pulled out of my carpet! This carpet cleaner was great on the stains that I couldn't get out by hand. It made my carpet look newer and made the room smell cleaner. The tough stain tool is great for when my dog, who is still potty training, has accidents on the couch. It is so convenient! I also liked that the hose was long which made it easy to use the tough stain tool. My favorite feature is the express clean mode. It makes it so much easier to clean my carpets on a quarterly basis, while saving the deep clean for a yearly task. When I was finished with cleaning my carpets, the TurboClean DualPro Pet was super easy to clean, the dirty water tank can disassemble easily to clean it out quickly and thoroughly. The carpet cleaner was also easy to assemble. Thanks to the Stellar Product Testing Panel for providing me with this carpet cleaner.

Review from BISSELL Homecare
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Jun 2, 2021
Cristen099"
5 out of 5 stars review

A must have item for pet owners!

I received the TurboClean DualPro pet in exchange for a review from the Stellar Product Testing Panel. I am so happy with this carpet cleaner, it has become one of my favorite/must have household items! I love my dogs but they leave my house a mess. I have a German Shepard and a mini schnauzer. Between the shedding and occasional doggy accidents on the carpet I am constantly cleaning up after them. This carpet cleaner made cleaning up so easy and quick. My dogs tend to pee on the carpet in our closet and there were several stains. I used the deep clean mode with the cleaner and the stains lifted out of the carpet completely (this was even without pretreating the stains). I was able to clean my entire closet within 15-20 minutes. The machine was sometimes heavy for me to push but I was 37 weeks pregnant while cleaning and overall I found it easy to use. I used the express clean mode along with the hose attachment to clean my couch. The hose was great! It was long enough that I did not have to keep pulling the machine with me while cleaning the couch. It was so effective and with the express mode my couch was dry within an hour. I highly recommend this product and have been telling my family and friends that this is something they need to invest in! It is quick to assemble, easy to use and provides great results. The proof is in the pudding when you see the water at the end of your cleaning and you can see all of the dirt that was removed.

Review from BISSELL Homecare
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May 26, 2025
JoPro
1 out of 5 stars review

Brakes when left alone

Used it twice, cleaned it out, made sure it worked. Then is let it sit in the closet for 5 months. now it doesnt work. waste of money

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Aug 7, 2022
Ryan
1 out of 5 stars review

Do NOT buy this product, you will end up having to return it

[This review was collected as part of a promotion.] If you have a product that you know has a malfuntioning part and still choose to put it on the shelves. You are what is wrong with this world. Thank you for wasting my time.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Ryan. We're not sure which part you're referring to, but we'd love to help with your deep cleaner under the warranty. Please contact us at support.bissell.com!

Aug 5, 2023
Jay
1 out of 5 stars review

Piece of Junk

[This review was collected as part of a promotion.] Didn't last more than two month. It's basically a disposable carpet cleaner, the next time you use it, something like the brush motor will be dead. Avoid at all cost. Super disappointed.

Review from BISSELL Homecare
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reply from bissellpwr

Oh no, Jay! We're sorry you have had issues with your machine, but you have a warranty with BISSELL and we're happy to help anytime at support.bissell.com.

May 18, 2023
Danny
5 out of 5 stars review

10000000000000/10 recommend

[This review was collected as part of a promotion.] Best carpet cleaner ever! I knew my carpets were bad I didn't realize how bad until I had used this and I plan on using more then I thought it works wonders

Review from BISSELL Homecare
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Jan 24, 2024
Ashley
5 out of 5 stars review

Would definitely purchase this again

[This review was collected as part of a promotion.] Our old machine went out after 5 years and needed a new one was hesitant at first but this Machine is amazing cleans even better then my old one!!

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Jun 7, 2023
Phyl
1 out of 5 stars review

no

[This review was collected as part of a promotion.] Loved it when I got it in February of this year. Used it 4 or 5 times and now it won't pick up anything and leaves dirt streaks on the carpet.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Phyl. You may have a clog in your vacuum. Please follow these steps to restore the suction power: https://support.bissell.com/app/answers/detail/a_id/4087