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Customer reviews for BISSELL TurboClean DualPro Pet XL Upright Deep Cleaner for
BISSELL TurboClean DualPro Pet XL Upright Deep Cleaner
4.5 out of 5 stars
stars490 ratings346 reviews
  1. 5 stars73% (359)
  2. 4 stars15% (74)
  3. 3 stars3% (16)
  4. 2 stars2% (9)
  5. 1 star7% (32)
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Showing 1-10 of 346 reviews
Mar 17, 2026
MamaLittler
5 out of 5 stars review

Verified Purchase

Best for pets

I have two dogs one that sheds and I have a cat. This product is wonderful. It is easy to clean first of all. I’ve never had a carpet cleaner that was easy to clean. That was such a biggie for me. It cleans the carpets like magic. My carpet looks brand new especially after I vacuumed it the first time oh my goodness. And it dried in record time. Definitely five stars out of five stars.

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Jan 29, 2026
Woods
5 out of 5 stars review

Verified Purchase

great for reoccurring spots in the traffic areas

I found the more often I had my carpets cleaned the sooner they got dirty. I believe it is because the soap stays in the carpet and attracts the dirt. Anyway, I got this and cleaned the carpet using hot water and vinegar and it looks good. Hopefully it will stay cleaner a little longer.

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Feb 16, 2026
Brenda
5 out of 5 stars review

Verified Purchase

Works great.

Works great. I had an older one and was surprised when I saw that the cleaner was in same canister as the water. I wasn’t sure all the soap would be removed from the rugs. Everything seems to work great as this machine is much more powerful than my old one.

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Jul 11, 2025
Amy J
5 out of 5 stars review

Verified Purchase

The best choice!

This has been the best carpet cleaner I have ever owned. I love the way it cleans, but mostly the suction. It removes so much of the water/shampoo. Highly recommend

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Sep 22, 2024
corbitam
5 out of 5 stars review

Verified Purchase

Wonderful carpet cleaner

Bought this just in time-my dog got into something, causing her to be sick at night. The steam cleaner was easy to set up, easy to use, and worked wonderfully. Stains came up with ease. A few days later I also decided to clean a rug near by front door. It looks bright and fresh again. Removing the dirty water tank is easy, as well as cleaning it. I am so happy I purchased it and recommend for pet owners.

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Dec 1, 2024
DMobley
5 out of 5 stars review

Verified Purchase

Much lighter than the cleaner it's replacing.

To start with, it was very easy to assemble. I used the supplied bottle of carpet cleaner to test it in 2 rooms and found that it did a very good job of cleaning the carpet. The water in the extraction container was filthy. I was replacing an older cleaner that had developed some leaks, which fortunately this one didn't have.

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May 3, 2026
Steven
2 out of 5 stars review

Verified Purchase

Water dispersal issue

Brand new, right out of the box and it’s already broken. For some reason, the water only comes out if you push in on the handle a specific way. Not sure why, but if it weren’t for that, the vacuum works fantastic

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reply from Bissell Team

Hi Steven — we’re sorry to hear about the water dispersal issue with your new BISSELL TurboClean DualPro Pet XL, especially right out of the box. If water only sprays when pressure is applied to the handle, it may be related to the handle connection not being fully seated; removing and firmly reinstalling the handle can sometimes resolve this. If that doesn’t help, our BISSELL support team can assist with a quick fix or warranty options. Please reach out at support.bissell.com so we can help get your machine working as it should.

Jan 17, 2026
D Johnson
1 out of 5 stars review

Verified Purchase

Defective parts

Upon first use, the machine stopped dispensing the solution. Further, the upper and lower handle joint connection is solid causing it to constantly shift up and downward.

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reply from Bissell Team

Thank you for sharing your feedback. We’re sorry to hear about the solution dispensing issue and handle concerns with your TurboClean DualPro Pet XL. These problems may be related to a misaligned handle or a clogged spray nozzle, and we’d like to help troubleshoot. Please reach out to us at support.bissell.com so we can assist and get your machine working properly.

Jul 2, 2025
Lyn
1 out of 5 stars review

Verified Purchase

Carpet cleaner

It worked great the first time I used it. After that it wont suck up the water and leaves my carpet soaked.

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Feb 2, 2026
GrammyR
1 out of 5 stars review

Verified Purchase

Handle defective wouldn’t release solution

Defective handle

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reply from Bissell Team

Thanks for sharing your experience. We’re sorry to hear your TurboClean DualPro Pet XL arrived with a handle that won’t release solution—that’s not how it should perform. Our team can help troubleshoot or review options to make this right. Please reach out to us at support.bissell.com.