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Customer reviews for Samsung Top Control Dishwasher with AutoRelease Dry for
Samsung Top Control Dishwasher with AutoRelease Dry
4.4 out of 5 stars
stars
517 ratings517 reviews
  1. 5 stars73% (376)
  2. 4 stars14% (74)
  3. 3 stars3% (18)
  4. 2 stars2% (12)
  5. 1 star7% (37)

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Showing 401-410 of 517 reviews
Aug 15, 2025
Reviewer name: Rios09
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Great Dishwasher, love that you can connect it to your Smart Things app and help to track dishwasher soap & rinse agent levels, as well as to help you better adjust each wash depending on the specific dish type load.

Review from Samsung US
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Jul 23, 2025
Reviewer name: Jlynn
5 out of 5 stars
5 out of 5 stars review

Highly Recommend

[This review was collected as part of a promotion.] I had another brand of dishwasher before this and prefer the Samsung Smart Auto Release Dishwasher. Having the control button on the top and not on the outside of the dishwasher prevents me from accidentally bumping into the buttons while in the kitchen. The Smart controls are a nice addition, but you can operate the dishwasher from the control buttons on it. Overall, I’m satisfied with my dishwasher and would recommend it to others.

Review from Samsung US
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Aug 19, 2025
Reviewer name: The Original Sauce Boss
5 out of 5 stars
5 out of 5 stars review

Looks great, cleans quietly, water efficient

[This review was collected as part of a promotion.] This thing is incredibly quiet. It was easy to install and has done nothing but deliver clean plates, shining silverware, and spotless glasses. The 3rd rack for untensils saves space below so you can really load up on bowls and plates. The extendable 2nd rack is great at preventing glasses from rolling over. It's easy to use and the self popping feature is great at helping steam dissipate quickly before unloading. It's able to connect to Samsung Smart Things which is nice if you have a house too big to hear your dishwasher finish it's cycle.

Review from Samsung US
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Jun 3, 2025
Reviewer name: MattB
5 out of 5 stars
5 out of 5 stars review

Solid dishwasher

[This review was collected as part of a promotion.] Overall very happy with this dishwasher. Nothing too fancy, but do you really need anything like that in a dishwasher? Lots of space to load items compared to my previous dishwasher, and I enjoy having the top rack for silverware. Would recommend.

Review from Samsung US
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Mar 7, 2025
Reviewer name: MikeyD
1 out of 5 stars
1 out of 5 stars review

Premature Rusting and Poor Cleaning Performance

This dishwasher was installed by the builder of our home, and it's clear why they chose it—likely the cheapest 'modern-looking' option available. Almost immediately after the warranty period ended, the drawer baskets began rusting severely. Now I have tines breaking off completely, and replacement baskets cost nearly as much as a new dishwasher. Unlike previous dishwashers I've owned, this Samsung model requires extensive pre-cleaning of dishes to achieve even adequate results—despite having filtered and softened water throughout our home. The poor cleaning performance combined with the rapid deterioration of components is deeply disappointing. I'll likely be replacing this dishwasher after just two years of use, and based on this experience, I doubt it will be another Samsung product. The quality simply doesn't justify the cost or reputation of the brand.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
reply from SEA Care

Hi MikeyD, To check the availability and compatibility of a dishwasher rack, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. To help improve the cleaning capabilities of the unit, please see the link below and select the option that best describes your experience with the unit. Dishes are not clean after dishwasher cycle https://www.samsung.com/us/support/troubleshooting/TSG01000962/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148573538) to help our team gather your information. Have a great day. ^Charles

Mar 16, 2025
Reviewer name: Spektor
3 out of 5 stars
3 out of 5 stars review

Beauty may be skin deep -- no adjustable baskets.

I just bought tge unit and havent run a full dirty load yet so I cant attest to its cleaning ability yet. I can say I''d give it a five for exterior styling and technology being wifi enabled. However upon getting the unit I noticed a glaring omission: There are no adjustable tines in the upper or lower baskets nor are there any cup shelves. It's a bare bones setup. I didn't think they even made dishwashers in 2025 without some adjustability in the baskets. So if you want that, you may want an upgrade from this model. Fancy outside, base model inside.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
reply from SEA Care

Hi there, We understand the need for the adjustable tine to help place cups and other items within the dishwasher. To help guide you and maximize the loading of the dishwasher, please see pages 17-22 of the manual for the instructions and additional details in the link below. For more information, click the hyperlink, instructional video, and pages 14-16 for the rack removal and adjustment. Manual https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf Learn the best way to load a Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00062443/ Dishes are not clean after the dishwasher cycle: https://www.samsung.com/us/support/troubleshooting/TSG01000962/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148608476) to help our team gather your information. Have a great day. ^Charles

Jan 4, 2024
Reviewer name: Meg Atron
5 out of 5 stars
5 out of 5 stars review

Quiet and Efficient

This dishwasher is very quiet. We have an open floor plan, and our kitchen and living room are side by side. We can watch tv with the dishwasher running and not have to adjust the volume at all. It does an excellent job at cleaning, and it doesn't leave water marks on glass dishes.

Review from Samsung US
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Jul 1, 2025
Reviewer name: mdb3
5 out of 5 stars
5 out of 5 stars review

Silent and Stylish

[This review was collected as part of a promotion.] Amazingly quiet and stylish dishwasher. I have owned other dishwashers in the past (including other Samsung) and this one is the quietest I've ever had. You can't even tell that it is on unless you are trying to find the sound. Highly Recommend.

Review from Samsung US
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Jul 22, 2025
Reviewer name: Unicornw7
3 out of 5 stars
3 out of 5 stars review

Overall solid

[This review was collected as part of a promotion.] The dishwasher is very good size and capacity. It has various sections to position and segregate various items small and big. That's great. However the only thing it lacks is a super strong drying. The dishes are usually not fully dry when it opens up and need additional drying agents. This is a step back in my opinion. Washes great though.

Review from Samsung US
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reply from SEA Care

Hi there, We are aware of how you feel about your dishwasher not drying your dishes. Let us assist you. We recommend checking the resources below for steps to help with your dishwasher experience. Please check the embedded words for more details. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150097601) when you message us so our team can retrieve your information. Thank you. -Kimberly

Apr 23, 2024
Reviewer name: Stacey
2 out of 5 stars
2 out of 5 stars review

Doesn’t Dry!

We’ve had this one for about six months now. Although this dishwasher is fairly quiet and does a decent clean (there have been more than a handful of occasions where we had to hand wash something that was in the dishwasher), one thing it doesn’t do is dry your dishes. After the wash, everything comes out dripping and we usually have to leave it sitting for over an hour just to air dry. A good dishwasher is going to do everything including steam dry.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
reply from SEA Care

Stacey, we understand how frustrating it is when the dishes are not dry after using the dishwasher. Let's take care of this. Here is a link to tips and tricks on drying dishes. Please click on the embedded word. Samsung dishwasher does not dry dishes https://www.samsung.com/us/support/troubleshooting/TSG01001910/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147072042) to help our team pull up your information. Have a great day. ^Camille