Customer reviews for Samsung Top Control Dishwasher with AutoRelease Dry forCustomer photos









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Great Features
[This review was collected as part of a promotion.] Great dishwasher. Quick replacement for our old non Samsung. We have transitioned our house to Samsung appliances and love the integrated phone application to program the dishwasher and the he notification when a cycle completes. The app notifies me when I am out of finishing liquid and lets me know of any errors that occur.
Beauty may be skin deep -- no adjustable baskets.
I just bought tge unit and havent run a full dirty load yet so I cant attest to its cleaning ability yet. I can say I''d give it a five for exterior styling and technology being wifi enabled. However upon getting the unit I noticed a glaring omission: There are no adjustable tines in the upper or lower baskets nor are there any cup shelves. It's a bare bones setup. I didn't think they even made dishwashers in 2025 without some adjustability in the baskets. So if you want that, you may want an upgrade from this model. Fancy outside, base model inside.
Hi there, We understand the need for the adjustable tine to help place cups and other items within the dishwasher. To help guide you and maximize the loading of the dishwasher, please see pages 17-22 of the manual for the instructions and additional details in the link below. For more information, click the hyperlink, instructional video, and pages 14-16 for the rack removal and adjustment. Manual https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf Learn the best way to load a Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00062443/ Dishes are not clean after the dishwasher cycle: https://www.samsung.com/us/support/troubleshooting/TSG01000962/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148608476) to help our team gather your information. Have a great day. ^Charles
No Issues, Always Works Great!
We’ve had this dishwasher 6 months now & have had no issues. Works great (even with “great value” dishwasher pods) and washes well on the “1 hour express” setting- which really does take only an hour! Love that it opens after it’s done- saving me a step!
Looks better than expected
[This review was collected as part of a promotion.] We were selected for the white bespoke dishwasher and at first we were not overly excited by the color white, but after install, it looks good with our dark cabinets and black and white granite countertops. Downside of this exact model is the third rack doesn’t have any adjustable features, but having a third rack clears up a lot of space on the bottom so much so I can barely fill up my silverware holder My most favorite feature has got to be the auto release door, which allows steam to remove from the dishwasher making it to where I can almost instantly put my dishes away versus my old dishwasher. I would have to leave it open for 12 to 24 hours to allow everything to remotely dry.
So quiet!
[This review was collected as part of a promotion.] I love this dishwasher. It really gets the dishes clean, especially with the storm jets. It is so quiet I can’t even tell it’s running. Our home is small and open concept, our old one was so loud we had trouble hearing the tv. But this Samsung barely is audible. It’s sleek looking and resists fingerprints. I highly recommend.
Door issue
We purchased AutoRelease Smart 46dBA Dishwasher with StormWash™ in Stainless Steel. other than the door falls to the floor when done we are happy with the rest of the results. what can we do to correct the door auto opening past the 5" as advertised?
Hi Vinny S, It sounds like the door of your AutoRelease Smart Dishwasher is opening more than expected after the cycle finishes. It’s great to hear that you're otherwise happy with its performance! To help with the door opening too far, here are a few things you can try: 1. Inspect the Hinges and Springs: Take a look at the door’s hinges and springs. If the springs are too tight or the hinges aren't properly aligned, the door might swing too far open. You could check if there's any adjustment needed or if the components are functioning as they should. 2. Ensure the Dishwasher is Level: If the dishwasher isn't perfectly level, it can affect how the door behaves after a cycle. Using a level to ensure it's sitting properly might help the door open as expected. Level your Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00080768/ If you confirm that the unit is leveled and the door springs along with the hinges are undamaged then service is the next step. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147893039 to help our team pull up your information. Leo
SmartThings Samsung Dishwasher
[This review was collected as part of a promotion.] I just remodeled my kitchenI and recently upgraded to a new Samsung dishwasher which includes a third rack and has a fingerprint resistant finish. The stainless interior looks great and the benefits are clear: it not only frees up valuable space in the lower racks for larger pots and pans but also ensures a more organized loading experience. The coating on the bottom two racks is high quality so I expect a long life out of this dishwasher. I chose the stainless exterior with Storm Wash, and I’m very happy with my choice. The controls are easy to use and have many options. Being able to run a short cycle helps to keep my utility bills lower. The 46dBA rating is also quieter than my last unit. I’m glad that Samsung has added a third rack. Another nice feature is that the door pops open by itself at the end of the cycle to aid in faster drying. Also, the StormWash feature is great for those large and heavily soiled items. The SmartThings app for your phone is easy to set up and has a fast connection which then allows you to remotely start, stop, or delay your dishwashing cycle.. This Samsung Dishwasher is a great addition for any modern kitchen. I highly recommend it.
Amazing Dishwasher!
[This review was collected as part of a promotion.] Samsung dishwasher - DW80CG5451SRAA is a Smart dishwasher. The functions are displayed very well and hidden. It has the StormWash setting, which is so great, and cleans everything so well, the 3 racks are adjustable and there is so much room space to load all the dishes and pans. I love how the dishwasher is so quiet, that sometime i barely know if it's on or not, but this is where the SmartThings app come in! It is so easy to set up, connects so fast and Oh boy i am able to control it, get notification once the dishwasher is done, and the best part is that the door pops open to air dry. How can you not love this! Now i always look forward to doing the dishes. I would highly recommend, this dishwasher.
Squeeky Clean
[This review was collected as part of a promotion.] Our new Samsung Bespoke Dish Washer is amazing! It's sleek clean look goes amazing with our kitchen. I love the bespoke products because they have such a simpler look. The dishwasher is simple to use and after connecting it to our smartphones, doesn't matter where we are in the house, or on the road, we know when our dishes are finished! Plus the preset option on the SmartThings App makes washing dishes as simple as pushing a single button! The 3 drawers make organizing my dishes so much easier. And no longer do I fumble around trying to fit my bulkier utensils somewhere, the top utensil drawer allows me to place those items in their own spot and ensure a clean finish! Plus 2 spots for regular utensils is amazing! The Samsung Dishwasher has so much space that I can load most my dishes at once. I love the different modes and when you need a tougher wash, the Heavy Load and High Temperature modes will do the trick! Cleaning thoroughly the harder to wash dishes. After my first use, I knew I made the right choice with Samsung! The dishes came out spotless and my wife & I were able to sit back and relax. If you're looking to an amazing Dishwasher with everything you need it to do, look no further than the Samsung Bespoke Dishwasher!
Best investment!
[This review was collected as part of a promotion.] The Samsung Bespoke dishwasher is the perfect addition to my kitchen appliances. Not only is it the perfect fit under my island countertop but it blends in so well with the White Glass finish. As with any Bespoke series appliances by Samsung, one can easily swap the front finishes to different colors but the white glass finish ended up being our choice to blend well with our bespoke refrigerator and the gray/shiny cabinets we have. It was professionally installed for us so I cannot speak to ease of installation but I can say that something important to note is that if installing yourself, make sure that the final installation is perfectly plumb with the countertop as we found out during install that our countertop wasn’t leveled perfectly so we had to adjust the dishwasher slightly. Not a show stopper. Now for the fun part, the features. This dishwasher is as quiet as it gets, I have no issues watching a movie in the living room and have the dishwasher running at the same time with no interruptions or any sound issues. It comes in at a whopping 46dba which is very low noise level. I absolutely love how loaded it is with different cycles and features. For starters, you can easily add it to the smart things app by Samsung. I have a Samsung galaxy phone so integration with smart things was even more seamless. It automatically detected the dishwasher the moment I turned on smart things and added it successfully. Make sure you link it to your home wifi as well as it does have a built-in smart control function which allows you to remotely control the dishwasher through the app/phone. I am able to see when it finishes, when it’s running, and select different cycles all remotely. I am also able to start the dishwasher and stop it if I so desire. There are different cycles available but I absolutely love the set and forget it cycle which is called AUTO. I let it automatically detect soil level and cycle accordingly with the right amount of energy and water as needed. To me this is roughly a 2.5 hrs cycle which works well and I get clean dishes every time. The remaining cycles are ‘normal’, ‘heavy’, ‘delicate’, express 60, preblast, download cycle. Most of these are self-explanatory except the preblast and download cycle. The preblast cycle helps with making sure if your pots for example are heavily soiled, it will turn on the turboblaster (yellow jet disk bottom left corner) feature which is pressurized jets that will help clear out the majority of stuck on soiled food. The express 60 is also great because it finishes the whole cycle in 1 hour in case there is an urgency to get dishes clean faster or multiple rounds are needed after a party etc. It takes standard HE detergent powder, liquid, or tabs. I personally like the tabs as it’s an all in one and the outcome is super clean dishes. The rinse aid compartment is also available if you choose to use it. The download cycle is unique in that you can select on the app special cycles such as baby items, night mode, plastics, or pots and pans. Each with different properties depending on what you are washing. It also has a delay start up to 24hrs which is great if you do not want your hot water to run out while you are showering so I set mine at 2am delay start when everyone is asleep with no issues as it will be ready by morning. Another unique feature of this dishwasher is the drying method. Not only does it have the traditional electric drying but it also auto opens the door at the end of cycle to get fresh air in to aid in the drying process. I must say I haven’t had any issues with wet dishes when I take the dishes out compared to my old dishwasher. I also didn’t experience any etching or any film on any of my glasses or dishes. Of course, I will point out that I do have a water softener installed so it definitely helps with making sure I don’t have hard water while the dishwasher is running. This dishwasher comes with 3 racks with top rack to be used for flatware or any cooking utensils, middle rack (typically top) on traditional dishwashers to be used for cups and bowls, and bottom rack for pots/pans/dishes. I love that the bottom and middle racks are adjustable in height and also that the 3rd top rack can be completely removed if necessary or if not utilized to give extra clearance for larger glasses or cups/bowls. Overall this dishwasher I can simply say is unique in features, design, ease of use, and does the most important job that matters well – clean the dishes. I am confident that my dishes are clean and sanitized and I am saving energy and water doing so compared to hand washing. I would highly recommend this dishwasher to anyone looking for a do it all dishwasher that is quiet and performs really well.