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Customer reviews for Samsung Top Control Dishwasher with AutoRelease Dry for
Samsung Top Control Dishwasher with AutoRelease Dry
4.4 out of 5 stars
stars464 ratings464 reviews
  1. 5 stars73% (338)
  2. 4 stars14% (65)
  3. 3 stars4% (17)
  4. 2 stars3% (12)
  5. 1 star7% (32)
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Showing 181-190 of 464 reviews
Dec 20, 2025
AllSamsung
5 out of 5 stars review

Ease of installation

[This review was collected as part of a promotion.] The washer I replaced was 45 years old. I expected improvements but not to the degree I experienced with Samsung. Quite, cleaning power, settings, informative communications, etc. What I enjoyed the most was the ease of installation. I purchased three appliances at the same time and opted for Samsung installation on the 2 easier jobs but mistakenly omitted the potentially most difficult dishwasher. The install instructions made it easier along with a big helping hand from my son.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
Oct 6, 2025
heatherrene7
4 out of 5 stars review

Spots... but otherwise okay.

[This review was collected as part of a promotion.] I picked this dishwasher because it was stainless steel inside - I'm trying to use less plastic and I feel like stainless steel is more durable/longer lasting. I also liked the sleek design. It sticks out further than my old dishwasher, but it hasn't been an issue (at most it's one inch). I am having issues with spots on things - glass, silicone, and even my pots & pans. I tried adding Finish Jet Dry and that almost made things worse. I may try a different detergent, but trying to use what I have. A quick rinse when unloading removes it, but I hate needing to add another step. It is very quiet which is nice and fits a lot of dishes. I do like the top third rack although I'm not used to it and tend to forget things, but I'll get in the habit. The phone app is kind of annoying - like I don't need to be told the cycle is done, but maybe it's good for people who are waiting (I usually run mine at bed time so the app wakes me up haha!).

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
May 13, 2025
Lori
2 out of 5 stars review

Instalation a joke

RXO and their communication with driver is terrible. I got a call saying there was no driver but they showed up. Good thing I was home. Than no one called about installation. I called after a month. They came out after several calls saying they can't install because it needed to be hard wired. That was not clear online. Once again they RXO did not have clear instrutions as the installers showed up with no appointments being made. I cancelled installalation and hired someone else to do it.

Helpful?11PZ9UZ9HTBD13608208314
reply from Samsung

Dear Valued Sam&#39;s Club Client, <br /> <br />To better assist you with delivery and installation, please contact our Sam&#39;s Club Customer Service Department at 1-800-749-5367. Their hours of operation are listed below:<br /><br />Phone Hours:<br /><br />Monday–Friday: 8:00 AM – 11:00 PM<br />Saturday: 9:00 AM – 9:00 PM<br />Sunday: 12:00 PM – 7:00 PM<br /><br />They can promptly address your specific concern or connect you with your local store. <br /> <br />Leo

Dec 30, 2025
BlackAce1981
4 out of 5 stars review

Good for the price, could use improvements

The machine is decently laid out and good value for the price. A few things I don't like: The racks don't slide that well. The rack layout is lacking. The bottom lack doesn't allow many options for dish configuration, so it's a bit limiting on what you can put below. The slides seem a bit flimsy, hopefully they last.

Review from Samsung Canada
Helpful?11PZ9UZ9HTBD13608208314
Oct 6, 2025
Msc3201999
5 out of 5 stars review

Great dishwasher!

[This review was collected as part of a promotion.] I really like the wash performance of the machine as well as the design. The feature that it has where it opens at the end of the cycle to complete drying is awesome. No more soggy dishes! Also cool that you can connect it to the app. Would highly recommend.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
Sep 23, 2025
LoC100
1 out of 5 stars review

Lacking Thoughtful Functionality

Well, Its a 3 step process to start the dishwasher. Press power? I am not sure why, the unit has power going to it, in a constant state. Select the cycle (and that should be it after you close the door). Nope, now you have to press Start, before, or after you close the door. And if you open it during the cycle., you would think closing the door would have the unit start back up? Nope, now you have to press start again ( in case you changed your mind). The lower rack doesn't have enough cross members, so you might need to take extra time making sure that the handles from your pots and pans are not going to obstruct the lower propeller. There is a top rack for utensils, and then a "space eater" of a basket on the lower rack, that I'm having a hard time purposing. So I took it out. Any lids that are plastics, have NO WHERE to go. Except being put out on the top utensil rack (flat). Or the light items will be thrown around by the water propulsion. The functionality of our newly purchased microwave and dishwasher by Samsung, are lacking serious design and functional ingenuity.

Review from Samsung Canada
Helpful?11PZ9UZ9HTBD13608208314
reply from Ivana Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Dec 24, 2025
Kpeso34
4 out of 5 stars review

Quiet, efficient

[This review was collected as part of a promotion.] Dishwasher is great. Low noise app integration and cleans thedihs great. Not a fan of the 3rd rack as it limits space of the other two racks, but that is on me for choosing this particular design. I personally would go with the version without the third rack. Doesn't seem to add to overall capacity and id rather have the space split among two rock instead.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
Dec 21, 2025
Sourov
4 out of 5 stars review

Well designed dishwasher!!

[This review was collected as part of a promotion.] I love this dishwasher so far. Very easy to use and super quiet during operation. Love the fact that it is connected to smarthings app. It notifies my phone when a load is done, it also sends notifications for self cleaning, and other regular maintenance. Really well designed which allows for fitting a lot of dishes. Love the third rack for utensils. It did very well in terms of wash performance. It was able to get off light to moderate soil from dishes. Some of the heavier gravy stains needed some pre scrubbing. The second rack is a bit low so you cannot have both racks pulled and take out dishes without bumping into it. But overall a really good and well designed dishwasher for everyday use!

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
Sep 16, 2025
BJLSC72
3 out of 5 stars review

Dishes Never End up Dry

[This review was collected as part of a promotion.] I think it's a good dishwasher but the owner of the house will never buy another one and constantly laments replacing her LG with this unit and considers the fact that plastic, especially on the top rack (which I love and she forgets about) just will not come out fully dry. It was definitely worth the price, at least in my opinion and I love how it integrates with my other Samsung products through Smart Things.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
Dec 21, 2025
JBG25
2 out of 5 stars review

Great As Long As You Don't Have To Wash Dishes

This is a sleek and stylish unit with some great features. Unfortunately, most of that becomes ineffective if you can't wash dishes in the dishwasher. In fairness, you can wash dishes, but you cannot wash dinner plates. Standard dinner plates measure 11 inches across and cannot be loaded in the dishwasher without interfering with the upper spray assembly. This seems to come as a result of Samsung adding a third rack which (IMHO) is completely useless and offers nothing to offset the limited space on the bottom rack. Consequently, since purchasing this appliance, we eat off of paper plates or wash the plates by hand, which kind of defeats the purpose of buying a dishwasher. Warning to future prospective buyers, check the interior space in your dishwasher and don't believe that manufacturers have actually considered that which homeowners actually value - being able to wash their dishes and plates.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
reply from Samsung Care

Hello, We understand the difficulty of loading the dishwasher. Let us help. We've provided the link to learn more about loading the dishwasher. The resource also includes a video that you can watch from start to finish. Learn the best way to load a Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00062443/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151646614 to help our team pull up your information when you message us. Thank you. -Angelica