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Sam's Club
Customer reviews for Enbrighten Seasons LED Color-Changing Café Lights, 36ft. 18 Bulbs for
CAFE LIGHT CLR CHG 36 FEET 18 BULBS
4.4 out of 5 stars
stars326 ratings273 reviews
  1. 5 stars77% (251)
  2. 4 stars6% (19)
  3. 3 stars5% (16)
  4. 2 stars3% (10)
  5. 1 star9% (30)

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Showing 211-220 of 273 reviews
Aug 30, 2019
fergue128
5 out of 5 stars review

Great Ambiance for the patio

We bought these light strings almost two years ago. We love them and turn them on every night. We made a nice patio off the master bedroom sliding glass door. We have a hot tub, gas fire pit, and sand box for the grand kids. There's nothing more fun than toasting marshmallows at any age. One of our four strings went dark, we called the company and they asked for a copy of our receipt and a pic of the string and they promptly sent us a replacement string. Great customer service.

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Sep 9, 2021
Maineiac70
3 out of 5 stars review

Great lights, until they stopped turning on

I bought three sets to put around an outdoor playset. They are/were the envy of all who saw them. Then one day the middle run of lights just stopped turning on. Power flows through the middle set to the last one, but the middle lights no longer turn on. Nothing has worked to turn them on. I should have taken heed with these prior reviews, as the lights aren't cheap!

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Jul 12, 2019
Debbie
1 out of 5 stars review

Will be Asking for a refund

Bought early, April 29, 2019 and they stayed in box until my deck/gazebo was completed one week ago (July) They worked 3 days. I will ask for a replacement/refund. Saddened because I am expecting 30 senior citizens for a gathering in less than 2 weeks. They were professionally installed. Beautiful but so disappointed they lasted 3 days and less than 3 total hours.

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reply from Tech Support

Hi Debbie, we are very sorry to hear that your Enbrighten Seasons LED Café Lights only worked 3 days. Our focus is to provide our customers with high-quality products every time, and we regret that we missed the mark. We are committed to making this right and we would like to send you a courtesy replacement. <br /><br />When you have an opportunity, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (438684) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (438684) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Oct 6, 2018
Sue
3 out of 5 stars review

Love these linghts, but one string quit working.

Bought 4 strings about 2 months ago. I love these lights. Ran them every night for about 4 hours. Have one string plugged in alone, and 3 strings together on one plug. Tonight the third string in the row quit working. No wind or rain.? Tried plugging it in directly and tried a new remote. No luck. Was looking forward to using them instead of my Halloween lights.

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Sep 22, 2019
Jenifer
1 out of 5 stars review

Totally Disappointed

So disappointed in these lights. My husband bought 2 strands for my birthday. He hung them up on our pergola and they looked and worked great. Last night we hosted a party and 1 of the strands won't work now. He had to remove the strand which was zip tied and and time consuming to put up. Now off to Sams to exchange since we have another set installed. Never should have to replace an expensive set of lights after barely being used.

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reply from Tech Support

Hi Jenifer, please accept our sincerest apology for this unfortunate experience you had with our Enbrighten Seasons LED Café Lights. Our focus is to provide our customers with high-quality products every time, and we regret that this was not up to par. We are committed to making this right and would love the opportunity to work with you directly to resolve the issue immediately.<br /><br />At your earliest convenience, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (460293) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (460293) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Sep 29, 2019
Lights Short Out
1 out of 5 stars review

Lights Short Out second week

Lights were amazing except for the terminal being so close to the bulbs. The controller terminal needs to be at least 6 feet away from the bulb so that water from rain won't cause a short to occur. The terminal box looks water proof but is not. Outdoor use is an understatement. These lights should be inside because outside use is not built for it.

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reply from Tech Support

Hello Valued Customer, thank you for your feedback. We are sorry to hear that you are less than satisfied with the design of our Enbrighten Seasons LED Café Lights. Our lights are commercial grade and UL-rated for permanent outdoor installations. Our focus is to provide quality products that deliver and exceed our customer’s expectations, and we regret that we fell short. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.<br /><br />Feel free to give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483. We look forward to helping you.

Jun 24, 2018
NCattheBeach
5 out of 5 stars review

WE LOVE THESE!

I just could go on an on about these lights, but let me just say, they are incredible! We ordered 8 of them!! And this is just a picture from us throwing up one set in a tree real quick, but just love love love these. You can hook them up as multiple strands, the remote is easy to use and there is a bunch of preset color combinations for different holidays. They are really NICE colors, not cheesy ones and a BUNCH of colors. The bulbs are very heavy duty and look really cool not lit up, almost like rain drops. Absolutely 100% pleased with these.

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Sep 20, 2020
Tracy
1 out of 5 stars review

I bought the color changing lights last year and went to turn them on and one strand isn't working. Have tried everything to try to figure out what is wrong but can’t find anything. These were kind of pricey so not very happy that only half of my deck is lit up now.

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reply from Tech Support

Hi Tracy, thank you for your review. We apologize for this unfortunate experience you had with our product. As the manufacturer, we strive to provide our customers with high-quality products every time. We are committed to making this right and would love the opportunity to work with you directly to resolve the issue by replacing the defective lights. When you have an opportunity, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 558623. We look forward to hearing from you.

Aug 13, 2018
AlexMa
5 out of 5 stars review

It's like a party!

We used these in a BBQ I built. Loved how bright they were. Being LED they are bright and energy efficient. There is no glass in the bulbs. A lot safer than no LED bulbs. There are a lot of color and pattern options. They come with a remote. I also have them connected to a smart switch along with the rest of the lights in the bbq.We used two strands to go around the bbq which is 10ftx13ft.

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Apr 16, 2020
Missy
3 out of 5 stars review

Remote

Absolutely love the lights. The remote on the other hand, not so much. It stopped working almost immediately and I cannot turn lights on or off or change the colors which pretty much makes the lights useless. Finding out how to replace the remote is like pulling teeth. Very frustrating.

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