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Sam's Club
Sam's Club
Customer reviews for Enbrighten Seasons LED Color-Changing Café Lights, 36ft. 18 Bulbs for
CAFE LIGHT CLR CHG 36 FEET 18 BULBS
4.4 out of 5 stars
stars326 ratings273 reviews
  1. 5 stars77% (251)
  2. 4 stars6% (19)
  3. 3 stars5% (16)
  4. 2 stars3% (10)
  5. 1 star9% (30)

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Showing 271-273 of 273 reviews
Dec 6, 2021
goofydar
1 out of 5 stars review

stopped working

Bought from Sam’s Club in the last 2 years. Stopped working all together. So sad.

Helpful?2DOMQSBDBUGU13608158670
reply from Tech Support

Hello Goofydar, thank you for your feedback. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

Apr 12, 2019
Tip
1 out of 5 stars review

already broke

got these for a Christmas present, hung them up in February and they worked for about 10 days.

Helpful?2DOMQSBDBUGU13608158670
reply from Tech Support

Hi Tip, we are very sorry to hear that your Enbrighten Seasons LED Color Changing Café Lights only worked for 10 days. Our focus is to provide our customers with high-quality products every time, and we regret that we missed the mark. We are committed to making this right and we would like to send you a courtesy replacement. <br /><br />At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 415443, so that we can resolve your issue promptly. If you’d prefer to email, our contact is bz@byjasco.com and please include your personal ticket number (415443) in the subject line. We look forward to assisting you in resolving this issue.

Nov 6, 2020
Miller
2 out of 5 stars review

Quit Working

Three strands plugged in together and now only 2 strands work. Is there a fuse or re-set?

Helpful?2DOMQSBDBUGU13608158670
reply from Supplier Response

Hello Miller, thank you for providing your feedback and letting us know about the issue. There is not a reset procedure for these lights, but they are backed by a lifetime warranty. We are committed to making this right and we hope that you will give us an opportunity to discuss your unsatisfactory experience with our product. Please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 572675, so that we can resolve your issue promptly. Thank you and have a great day!