Hi Pool fan, we are very sorry to hear that your Enbrighten Seasons LED Café Lights stopped working. This is certainly something that we did not expect to occur, and we are sorry for the inconvenience. We are committed to making this right and would love the opportunity to work with you directly to resolve the issue immediately.When you have an opportunity, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (425336) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (425336) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Hi Rawash, we are very sorry to hear that your Enbrighten Seasons LED Café Lights are not functioning properly. Our focus is to provide our customers with high-quality products every time, and we regret that this was not up to par. We are committed to making this right and would like to work with you directly to have the product returned to us at our expense so that our team can evaluate the cause of the issue and assist with a resolution. <br /><br />At your earliest convenience, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (468818) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (468818) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Hi April, we are very sorry to hear that your Enbrighten Seasons LED Café Lights stopped working. Our focus is to provide our customers with high-quality products every time, and we regret that we missed the mark. We are committed to making this right and would love the opportunity to work with you directly to resolve the issue, as quickly as possible.At your earliest convenience, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (452339) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (452339) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Hi Kat, thank you for sharing your feedback with us. We are sorry to hear that your Enbrighten Seasons LED Color-Changing Café lights has stopped working. Our Consumer Care team would love the opportunity to work with you directly and assist you with a resolution.<br /><br />At your earliest convenience, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (438939) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (438939) in the subject line. We look forward to helping you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Hello Sherrilyne, thank you for your review. We apologize for this unfortunate experience you had with our product. As the manufacturer, we strive to provide our customers with high-quality products every time. We are committed to making this right and would love the opportunity to work with you directly to resolve the issue, as quickly as possible. When you have an opportunity, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 548651. We look forward to hearing from you.

Hi Steve, please accept our sincerest apology for this unfortunate experience you had with our Enbrighten Seasons LED Café Lights. This is certainly something that we did not expect to occur, and we are sorry for the inconvenience. We would love the opportunity to work with you directly to troubleshoot the issue you are experiencing. If the problem persists we would like to provide you with a courtesy replacement and request to have the product returned to us at our expense so that our team can evaluate the cause of the issue. At your earliest convenience, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (438962) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (438962) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)