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Customer reviews for Enbrighten Seasons LED Color-Changing Café Lights, 36ft. 18 Bulbs for
CAFE LIGHT CLR CHG 36 FEET 18 BULBS
4.4 out of 5 stars
stars326 ratings273 reviews
  1. 5 stars77% (251)
  2. 4 stars6% (19)
  3. 3 stars5% (16)
  4. 2 stars3% (10)
  5. 1 star9% (30)

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Showing 261-270 of 273 reviews
Feb 4, 2019
Georgia
5 out of 5 stars review

Best Purchase Ever!

I absolutely LOVE these!!! I have had them outside in our gazebo for over a year and not a single issue. I’m getting two backup sets for just in case, because I don’t ever want to be without them. Kind of expensive, but worth every penny.

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May 23, 2018
Grace
1 out of 5 stars review

Remote does not work

I hung up my lights and they worked for 10 minutes. The color froze on blue. None of the buttons are working. What does the red light above the power button mean? The only way to turn the lights on or off is by unplugging the power cord. They look great but the remote is useless at this point. Can’t find any information on troubleshooting the remote. Thank you.

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reply from Tech Support

Hi Grace, thank you for your feedback. Please accept our sincerest apology for this unsatisfactory experience and any inconvenience or frustration this might have caused. As the manufacturer, we continuously strive to maintain high quality products that provide complete customer satisfaction for people like yourself that purchase our products. <br /><br />The red light above the power button is a signal indicator that sends command from the remote to the string light. However, we would love to work with you directly to resolve your issue as soon as possible. You can either contact our Support team at 1-800-654-8483, press option 4 and provide them with your personal ticket # 321343 or email us at bz@byjasco.com and include your personal ticket number in the subject line. We hope to hear from you soon to ensure your complete satisfaction with our Enbrighten Seasons LED Color Changing Café Lights. Thank you.

Nov 5, 2018
Chris
4 out of 5 stars review

Great Lights but....

I bought these in July, and have worked great up until last week. During the day (while off) they suddenly came on and were flashing through the entire color sequence, and the remote won't work at all! the only wat to turn them off is to unplug them...any ideas or help?

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Nov 6, 2018
Sueann
3 out of 5 stars review

please help!

I can’t get my control to change my light colors! I changed the batteries, still they just go through all the colors and end up back on orange. That was fine for Halloween but not for Christmas!!! The remote won’t turn them off and on either. I also unplugged them hoping it would reset them. Nothing. I have loved them since spring but now I’m hoping I can get someone to help me!!! Sueann Bostic, NC

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Jul 5, 2021
Sandra G
3 out of 5 stars review

Mine stop working after 6 months no info found to troubleshoot and attempt to fix indicated life time but where do I send them?

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Jul 21, 2021
Nora
1 out of 5 stars review

Stopped working

I bought these a few months ago. Recently they went into strobe mode and then stopped working all together!

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reply from Tech Support

Hello Nora, thank you for your review. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

Aug 11, 2017
styleguy
5 out of 5 stars review

awesome

Amazing set of outdoor lights. High quality, easy to put up, and very versatile for any occasion. I want to get more!

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Jun 19, 2019
Agintl
5 out of 5 stars review

Looks like a million bucks

Lights are perfect. Dim, Fade color change. Love them!!!

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Nov 17, 2019
Alexander
2 out of 5 stars review

not working lights

i have three sets one is not working and no store has anymore and out of stock on line

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reply from Tech Support

Hi Alexander, we are very sorry to hear that one of your Enbrighten Seasons LED Café Light sets is not working. Our focus is to provide our customers with high-quality products every time, and we regret that we missed the mark. We are committed to making this right and would love the opportunity to work with you directly to resolve the issue immediately.<br /><br />When you have an opportunity, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (482531) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (482531) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

May 25, 2021
Vidalihno
3 out of 5 stars review

Bought 4 and 1 quit on me.

Bought 4 for my house and 1 stop working. Still completely lost on how to file a warranty claim.

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