Customer reviews for Enbrighten Seasons LED Color-Changing Café Lights, 36ft. 18 Bulbs

Customer reviews for Enbrighten Seasons LED Color-Changing Café Lights, 36ft. 18 Bulbs for

CAFE LIGHT CLR CHG 36 FEET 18 BULBS

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4.4 out of 5 stars

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Dec 31, 2020

Ladieejay

1 out of 5 stars review

Beautiful but worthless

Bought these to hang under an awning. Used only sporadically one summer, next season only a few colors would come on but you would hit blue & yellow would come on. Now they won’t work at all. I loved them. They were beautiful but boy what a waste of money!

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reply from Tech Support

Hello Valued Customer, thank you for providing your feedback and letting us know about the issue. This is certainly something that we did not expect to occur, and we are sorry for the inconvenience. These lights come with a lifetime warranty, and we are committed to making this right. Please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 591082, so that we can resolve your issue promptly. Thank you and have a great day!

Aug 13, 2019

Lenna4CA

1 out of 5 stars review

very dissappointed- worked only 1 night

I purchased 2 sets of these last year for a party that was cancelled. I decided to put them up on Sunday morning and Sunday night they came on. I played with the different colors and was very proud of my work. They were hung on my block wall. When I got up Monday morning they were off but my other outdoor lights that are set to come on at dusk and off at dawn were on. There is no reset button on these sets so once they go out- they are done. I sadly took them down and tried to turn them on in the house and no light. These sets are not cheap and I feel I totally wasted my money. You can tell they were never used. brand new.

Helpful?

reply from Tech Support

Hi Lenna4CA, we are very sorry to hear about the recent unsatisfactory experience you had with our Enbrighten Seasons LED Café Lights. Our focus is to provide our customers with high-quality products every time, and we regret that we missed the mark. We are committed to making this right and we would like to send you a courtesy replacement. When you have an opportunity, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (446257) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (446257) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Apr 27, 2018

Larry

5 out of 5 stars review

Great lights

Built a 16' x 13' pergola on my deck. Bought two strings of these to hang, plugged them into a receptacle controlled by a switch inside. When turned off by the switch and then back on whatever colors or theme was selected is remembered, except dimming. The lights always return to full brightness. I have had no problem controling both sets with one remote at the same time.

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May 11, 2019

mcrockett6

2 out of 5 stars review

Bought two sets - both are now not wroking

I bought two sets of these November 23,2018 for $79.98 each for my Lina and they worked great until last week, The first one completely died and a few days later the other one woke my wife up in the middle of the night pulsing through the colors. The remote would not shut it off so she had to unplug them. Sam's Club says they are out of return period. I just want to replace them with another set since they were what I was looking for.

Helpful?

reply from Tech Support

Hi mcrockett6, we are very sorry to hear that your Enbrighten Seasons LED Café Lights stopped working. Our focus is to provide our customers with high-quality products every time, and we regret that we missed the mark. We are committed to making this right and would like to work with you directly to have the product returned to us at our expense so that our team can evaluate the cause of the issue. We would also like to send you a courtesy replacement. At your earliest convenience, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (425529) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (425529) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Feb 27, 2018

ken

5 out of 5 stars review

5 star quality

Purchased the 36 foot 18 light string. They look rugged and definitely a quality item. Can?t say enough about the features on the remote. Installed on the front porch in less than an hour. Now I?m going to buy another set for the back porch. It would be great if they were made in the US, but you can?t have everything.

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Jun 5, 2021

Traci

2 out of 5 stars review

Quit working after 1 season

We purchased these 2 years ago and enjoyed them until this month. Went to turn them on and they will not come on. We have tried everything. We have even taken them down and tried to look at each bulb for problems with no luck. The red light blinks on the remote when you push a button, but no response from the lights. Very sad as these were not cheap and such a great focal piece to our outdoor oasis.

Helpful?

reply from Tech Support

Hello Traci, thank you for reaching out. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

May 13, 2019

Hoppy

5 out of 5 stars review

Verified Purchase

Vizio 65 Inch

Unpacked tv simple assembly works great!

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May 9, 2018

threadcandy

5 out of 5 stars review

I love these lights!

I have these permanently affixed to my house. I absolutely love them. The only thing I don't like is they don't all set at the same setting just because they are plugged in together. It's not a big deal though.

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Apr 30, 2018

sundancer

5 out of 5 stars review

Fantastic!

We are very pleased with the quality and the versatility of these light. The 36 feet of 18 lights were perfect for our screened porch. Can’t wait for summer!

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Sep 1, 2019

Oceans11

1 out of 5 stars review

Dont last

Worked great, but then same flaw as mentioned in a number of other reviews. Lights go into colored strobe mode by themselves and cannot be turned off unless unplugged.

Helpful?

reply from Tech Support

Hi Oceans11, thank you for your feedback. We are sorry to hear that you are experiencing difficulties with your Enbrighten Seasons LED Café Lights. Our focus is to provide our customers with high-quality products every time, and we regret that this was not up to par. We are committed to making this right and would love the opportunity to work with you directly to resolve the issue immediately.<br /><br />When you have an opportunity, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (452127) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (452127) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)