We have had ours for two months now. The flat platform for docking is great. The "other" brand has a ramp and eventually won't dock correctly due to worn motors and plastic buildup on the charging connectors. bOb is engineered totally differently and I expect it to last much longer at a lower price. The one downside so far has been that it does not do as well with cords and shoe laces as the other brand, but tidying the cords one time has remedied that problem.

This is not my first robot vac. However this is the best one I have purchased. It maps perfectly and has no problems navigating around. It doesn’t need to bump into things to find it way around. Has different suction power settings and the ability to pick a room for it to travel to and vac just that area is simple and brilliant. The battery lasts a very long time even after running around over an hour it’s still ready for more. The self emptying feature is great. It’s nice to just have a bag to change out and not deal with emptying a small tray that other vacs had that I have run in the past

Purchased in March 24' and I am HAPPY! Dustin is doing everything I tell him to do. His legs don't work well, so I have to carry him to the different levels of the house, but once I put him down, he does the most thorough job. I never have to tell him twice...in fact I don't have to tell him once. I simply give him a little pat on his head and he's off, finding all the little crumbs and dirt I drop on the floor. He does all this without complaint or attitude. I love him and so glad he lives with me now!

I was very excited for this and it just let me down. Constantly gets stuck and throws an error requiring you to go into the app and start the cleaning process again. The app doesn’t notify you of an error; you have to go into the app and check for errors. A majority of the time the robot gets confused of where it is and either vacuums the wrong room or tries to enter the room through a closet. Very disappointed. I’ll be returning it and using my regular vacuum.

I purchased this to replace my existing robot vacuum..it can not finish my downstairs of 3 rooms before it's dead and quits in the middle of the floor.. The runtime might be 15 min at most. I expected it to find its way back to power source before quitting, but it doesn't.

I bought Dustin on a black friday deal. I am like a kid with a new toy. I love Dustin. Watching him map the house, as he cleaned for the first time, was very entertaining. Once a map was created, I was able to create no sweep zones and no mop zones within the map to keep him from getting tangled up or wetting an area rug. Yes thats correct Dustin can mop your floors! Dustin can create up to three different maps. In addition to following a schedule, Dustin can also be sent out to clean a designated room or area at any given time. I never thought I would use a robot vacuum, but I couldn't resist the price Sam's Club offered. Now I am so happy I did. I don't have to clean floors anymore!!

I DO NOT recommend this product if you have pets. We have 2 dogs, short hair dogs, and this vacuum is constantly getting clogged. I emailed support and their suggestion was to make a schedule for each room that you want cleaned. So now instead of the vacuum being smart enough to know that it needs to empty, I have to spend more time creating schedules so that it dumps more frequently. I just started that new process with the new schedules, this week. I'll post an update after a couple of weeks to see if it works. I would save your money and spend it on a Roomba. I had one for 3 yrs and it worked great until recently. Really you should just get a maid so the house can be cleaned the right way.

We had a romba many years ago, and we hated it. Of note, it didnt have the self emptying base. Its mapping function was terrible. Im sure with advances in technology, rombas have improved, but we didnt want to purchase another. I saw this one on sale ($400 off!) and decided we would try it. We have 3 dogs and have been amazed with how well this works. We have yet to try the mop function in the 2-3 months we have had it, but use the vacuum function, daily. We have wood floors throughout with many area rugs, so unsure how well the mop function would work. We liked this vacuum so much we purchased another for our upstairs. We have been very satisfied with our purchases!

We love Bob. He is the best at removing the dog hair that just appears and blows across the floor like sagebrush in the desert. We periodically assist him by moving articles that block his pathj which lets him then clean all the floor space every 3 or 4 times. The best is that he is quiet enough that I can be on confernece calls while he is in my office vacuuming. Everybody should have a Bob :)

Dustin performs better than expected. A great helper especially for my house with doggies. Its mapping function seems to work well. Love the quick cleaning feature for specific room or area. You really can't beat the price when it was on sale at Sam's so I bought a few more for family members :-)