I am getting so frustrated and regret buying these vacuums. I bought 2, the exact same back in Dec. 1 for work and 1 for home. I have had nothing but problems with both of them. Which leads me to believe it is the brand and model. Neither one of them will go more than 2 days in a row without an issue that causes it not to complete the schedule for one reason or another. They either can't locate the map (50% of the time), they get stuck (10% of the time), or the battery charge fails to complete the schedule and won't recharge and finish (30% of the time) or they lose the internet connection (10%) Any advice before these hit the trash?

I see all of the good reviews on this vacuum, and I'm really disappointed that I didn't have the same experience. I couldn't get it to connect to wifi, which was probably the biggest issue. I decided to use it without the wifi. It seemed to pick up dirt on the laminate flooring fine on the side of the bot that had the sweeper attachment and did ok on the area rugs, knowing that I will have to go over it with a regular vacuum anyway. It only went back to the dock at the end of the run, which is way too long of a time with the dog hair in the house. Can you set it for how often to go to the dock? Don't know. (Wifi wouldn't connect.) When it did go back to the dock and emptied, I saw when I was packing it back into the box that only minimal dirt was in the bag, and the remaining was left in the bot that I would manually empty after a period of time while it was running. Every time I would have to take off the roller brush and cut the hair off of it after it ran. My previous bot was another brand that would empty every 30 minutes and the dog hair wouldn't tangle in the roller. The customer service got back to me, but I had already taken it to Fedex to return it. Apparently a possible issue may have been something that was not mentioned at all in the directions or trouble shooting. I did return it; I just didn't want to deal with the issues any more.

Quite happy with the purchase of the Dustin. Didn’t expect this quality and so many features given it was on a huge sale (paid around $250 on sale in February). Definitely impressed and have recommended it to my colleagues two of whom have also bought one.

The Bobsweep, a true modern marvel, has found its place on our dark-stained wooden floors in Owens Cross Roads, Alabama. This compact robotic cleaner is not just a vacuum; it's a versatile mopping maestro, a powerful dirt-devouring dynamo, and a source of canine curiosity, all wrapped up in a sleek package as it glides and maneuvers with the elegance of a ballroom dancer, our furry friends follow, their tails wagging in sync with Bobsweep's rhythmic hum. They seem to wonder if this innovative device is a friend, foe, playmate, or a peculiar intruder on their hardwood territory. The Bobsweep is not just a cleaning tool; it's a performance. It transforms the mundane chore of floor cleaning into a captivating show that could rival any entertainment. And what an audience we have! The dogs, our lovable skeptics, provide a lively commentary with their barks and quizzical looks. They trail behind it as if it's the pied piper of cleanliness, leading them on a merry chase from one room to another. But let's not forget the main act – the cleaning performance. On our dark-stained floors, the Bobsweep moves with purpose, its brushes tenderly caressing the wood, picking up every speck of dust and debris with a gentle yet firm touch. The mopping feature? A stroke of genius! It leaves a sheen on the floor that reflects not just the overhead lights but the sheer brilliance of this robotic cleaner's design. In conclusion, the Bobsweep is not just a household appliance; it's a centerpiece of home entertainment and a practical cleaning companion. It's the talk of Owens Cross Roads, or at least our home, and indeed the buzz among our canine companions. If cleanliness is next to godliness, then the Bobsweep must be the guardian angel of our floors, with a fan club of dogs to boot! Thanks Again so far for a great product.

Overall i’m really happy with this vacuum. we got it mostly to clean the living room and bedrooms bc we have 2 large dogs that shed a lot. Its worked great for that, and I found it also does a great job cleaning the kitchen and bathroom floors even with lots of table legs and chairs and other obstacles to vacuum around in the kitchen. At this point I’ve completely retired our manual vacuum and we just let Dustin clean the house

We bought this last summer it was working fine then suddenly, not so fine. I contacted BObsweep and was hooked up with Gabriel who has been amazing. It is so refreshing to have a company representative that has found and holds onto, the lost art of customer service that so many companies gave up the search. I sent it in, got it refurbished sent back and it’s working great and have been contacted by Gabriel to be sure all is well with the repairs on several occasions. Sure wish it was this way, the right way to do businees, with most of the other companies I deal with. Oh yeah the one thing I really wish this had was a “find me” button that would lead us to where ever it ran out of juice or got stuck. Again thanks Gabriel well played sir, well played!

Bought it in August 2024. 18 months later, the battery died, rendering the machine useless. There were quite a few problems during its short life. The roller catches pet hair, and we humans have to unravel it by hand each time it runs. It does not cover the mapped area well, leaving dust here and there. RIP.

I purchuced him Blk Friday 24 I use him 2x a wk. I have home on high but just recently found that option and thought he did grwat job even before that. He does pick up a ton of my long hair so keep an eye in his vaccum roller! He maps very well. And cleans with very little work. I have 2-72" memory mats in my kitchen that give him a slight issue due to the thickness but he fogures rhem out each and everu time lol. I love him!!

This is my first "robovac" and I love it. It cleans every nook and cranny and doesn't get stuck on the couple throw rugs I have. It doesn't get stuck anywhere. Thanks to a good friend who highly recommended the Dustin. He had two or three other brand "robovacs", that I remember seeing that got stuck and didn't clean well, before he purchased the Dustin. I was skeptical about it, but I am a believer in the Dustin!

I purchased Dustin last March in anticipation of finishing our remodel. We started using him I. August when we moved in our remodeled home. Fascinating piece of both technology and efficiency. He mapped the first floor and would come out once a day as we scheduled one of the side brushed started coming off about 6 weeks later no big deal. Then he started a bit of being wonky. We contacted the company’s customer care and were blown away by their service and were sent a mailing Lago return him We were promptly sent a replacement. Great customer care. Our new one has been just great. I highly recommend this item based on the customer experience we had with the company