It took a while for Dustin to arrive. He got hung up in Vegas for a bit. We were getting concerned he had gone into some gambling debt and was being detained. He did finally appear on the doorstep and we took him in. Once he made himself at home we have had a pretty decent relationship. We have found it's best to send him off for a tour of the house more frequently due to the cat fur. Too much will definitely set of his allergic reaction to cleaning. We have also discovered certain situations cause him to fling off his brush and go roaming naked. We have thought about what kind of surgery we could have done to alleviate the problem, but haven't come up with a solution. Overall, we are pleased Dustin moved in with us.

We have had ours for two months now. The flat platform for docking is great. The "other" brand has a ramp and eventually won't dock correctly due to worn motors and plastic buildup on the charging connectors. bOb is engineered totally differently and I expect it to last much longer at a lower price. The one downside so far has been that it does not do as well with cords and shoe laces as the other brand, but tidying the cords one time has remedied that problem.

I am getting so frustrated and regret buying these vacuums. I bought 2, the exact same back in Dec. 1 for work and 1 for home. I have had nothing but problems with both of them. Which leads me to believe it is the brand and model. Neither one of them will go more than 2 days in a row without an issue that causes it not to complete the schedule for one reason or another. They either can't locate the map (50% of the time), they get stuck (10% of the time), or the battery charge fails to complete the schedule and won't recharge and finish (30% of the time) or they lose the internet connection (10%) Any advice before these hit the trash?

bOb Our cozy little robotic vacuum. We love our newest member so much that we renamed it Bob! It is not your ordinary home vacuum cleaner. Bob has been equipped with state-of-the-art technology and has a personality. Bob wakes up every morning, his batteries fully charged, and he starts his cleaning adventures. He will glide across the floors, sucking up dust and debris, leaving our home spotless. But Bob has a secret passion - he loves to explore. Just assign him a simple program or let him investigate. He will map out his daily route and save it automatically to memory. Bob is not just a cleaning machine; he has become a vital part of our family.

I gave it a 4 because the side brush won't stay on & replacement cost is outrageous so consider that before you buy. Can only get bags, brushes from bobsweep. The robot is great & does learn & adjust its map while sweeping. Not all the headaches I had with 1 of the 1st ones made. Would buy again. It's 11/27/24 & the listed price is no sale. You can find it several $100 cheaper.

After my grandson nagging me for at least 2yrs, I finally decided it was time. I saw Dustin on Sam’s Club website, then saw the price. Ok, I’ll give it a try. It is so nice to wake in the morning to clean hardwood floors. I Love Dustin! Very user friendly, easy setup to Wi-Fi. Easy download of the app! It did take me a little while to learn Dustin’s behavior (need to pick things up off the floor, cords mostly). I highly recommend Dustin! I had a small issue but Customer Support was top notch! I do run Dustin every day of the week, again very easy to set up his routine. I have programmed Dustin to start cleaning every morning at 9am. I then sit in my chair, with my coffee and watch him do his job! Dustin can go where I cannot easily reach, under the beds, along the baseboards under furniture too! We have a Black and Tan Coonhound that sheds. The first couple of times, Dustin’s collection area was full but, it does self empty. I no longer need to lug my vacuum cleaner around the house…Dustin does it all. It’s like watching the Jetsons cartoons.If only he could pour a glass of wine for me😂😂😂 I have not used the mop feature yet. Overall I highly recommend Dustin for everyday use.

I have had Bob for less than a week and love him! I stayed away from ordering one of these vacuums just because it didn’t seem like it would do anything. Once I saw this on sale, I decided to do my homework and research LOTS of robot vacuums. For the price of Dustin and all the reviews, I thought this would be perfect for our 1400 sq ft home. I love this little helper. Maps itself every time it runs. Sounds like a jet engine when it self empty’s , but that does not bother me as it only empties for about 10 secs. It’s important to look for the proper suction power if you have pets or little kids who drop every crumb. If I had a bigger dog or little ones, I may have bought one with more suction power. Honestly it’s not needed for our uses. Great price. Great product. I’m happy. I have not tried the “mop” feature yet as this may only be good for a smaller space just to maintain cleanliness. Like by the back door or front door for pets and foot traffic. I’m sure my swiffer will do better. Lol. But certainly this isn’t one to mop the whole house.

This is my first "robovac" and I love it. It cleans every nook and cranny and doesn't get stuck on the couple throw rugs I have. It doesn't get stuck anywhere. Thanks to a good friend who highly recommended the Dustin. He had two or three other brand "robovacs", that I remember seeing that got stuck and didn't clean well, before he purchased the Dustin. I was skeptical about it, but I am a believer in the Dustin!

We bought this last summer it was working fine then suddenly, not so fine. I contacted BObsweep and was hooked up with Gabriel who has been amazing. It is so refreshing to have a company representative that has found and holds onto, the lost art of customer service that so many companies gave up the search. I sent it in, got it refurbished sent back and it’s working great and have been contacted by Gabriel to be sure all is well with the repairs on several occasions. Sure wish it was this way, the right way to do businees, with most of the other companies I deal with. Oh yeah the one thing I really wish this had was a “find me” button that would lead us to where ever it ran out of juice or got stuck. Again thanks Gabriel well played sir, well played!

We had a romba many years ago, and we hated it. Of note, it didnt have the self emptying base. Its mapping function was terrible. Im sure with advances in technology, rombas have improved, but we didnt want to purchase another. I saw this one on sale ($400 off!) and decided we would try it. We have 3 dogs and have been amazed with how well this works. We have yet to try the mop function in the 2-3 months we have had it, but use the vacuum function, daily. We have wood floors throughout with many area rugs, so unsure how well the mop function would work. We liked this vacuum so much we purchased another for our upstairs. We have been very satisfied with our purchases!