Dustin was doing great, I had a slight issue with the battery not charging on the docking station. I contacted the company and they sent me a new one as there was an issue with the old one. The customer service was absolutely incredible and very prompt. They actually helped guide me through a lot of the process of troubleshooting the robot and ultimately decided it was best to send it in. I would HIGHLY recommend this robot. I ran it a total of 3 times yesterday to get my house mapped out and set up all the zones. With the unit on the highest suction it leaves lines on my carpet. Very satisfied!

I've only had this Dustin mop/vacuum combo for a couple of weeks and I couldn't be happier. I have a couple of Aussies that shed a new dog's worth of hair daily and my "Blue Betty" as I call it has zero problems sucking it all up. She transitions from hardwood to low pile rugs and even to shaggy rugs with ease. I highly recommend this product!

My initial experience with this robot vacuum proved to be truly remarkable. One of its standout features is its impressive runtime, effortlessly covering extensive areas in a single operation. During a session lasting 1 hour and 49 minutes, it effectively cleaned over 1300 sqft, and remarkably, the battery still retained 40% charge. My home comprises hard floors, carpets, and rugs, and this vacuum adeptly navigated and cleaned all floor types with precision. The user-friendly app adds to the overall satisfaction, with particular admiration for the spot clean and room clean features.

Absolutely love this little machine. The features are great: 1. love how you can edit each room by blocking an area off (I blocked my couches so he wouldn't go under and get stuck 2. love how you can schedule each room at different times 3. Really love how well it cleans!!!! 4. Love how easy it was to learn how to edit...great video on youtube if you need to watch Overall, I can't wait for it to go on sale again so I can buy for our summer home.

I bought this vacuum a month ago and it has been pretty good so far. I do not care for the extra spinning brush and the way it is attached. It always gets stuck on things and we find it randomly around the house. Other than that it is great. This is my 5th robot vacuum and the quietest one yet.

I bought this little dream machine in Aug. or Sept, and I love it. We just moved, so it took me a while to read or figure out how to do things - like spot clean or room clean - or if there's a dark rug, the tip to get it to clean well - The good news is they have video's and great customer service, and I have to say once you learn some tricks - this is a fabulous addition to clean. Of course - like all the Robot vacuums, it leaves corners (it's round, corners are square) - but a damp rag here and there does the trick. I love to schedule it and I love that it empties itself.

Great Helper. All you need is sit and relax 😎. Let the great helper do the work. You will be amazed after. The carpet and tile are super clean. You can schedule the cleaning by opening the app or if you want to clean bec you made a mess just open the app . Great job for this invention. Thank you ☺️

You will need to download an app for this, and make sure you have all loose stuff out of the way. I have a rug that gives him trouble, so we blocked it to make the no-vacuum zone for easier management. We have two dogs and two cats that are not fond of the hot Florida weather, so hair has always been an issue, and sweeping was a daily chore that took up a lot of time. Dustin has saved us so much time in upkeep, plus keeping allergy issues down, that we have made him an official member of the family. I love not having hairballs collecting every two days, and we have more time to focus on other things.

after using this product for past 5 months here are the pros and cons Pros - None Cons : 1. Problem in localization always after it start clean and return to doc 2. Not able to detect objects and always stuck in between furniture and chairs. 3. unable to clean floor or vacuum properly. 4. does not work even you mark no-sweep zone or mop zone

Bought this remote vacuum when Sandy's back went out. We call it Dusty. At first we thought it was just going around and vacuum. To our surprise Dusty had done a terrific job. We have Dusty clean twice a week and it does a great job. If you need a remote vacuum for your house this is the one. Thanks Dustin Charlie Coombe