The robot cleans well enough, but the vacuum station is horrible. It will get clogged in the bend inside the station, and I will have to take the bottom piece off, remove the clog with needle nose pliers, vacuum the debris, and reassemble it. Then I have to get a vacuum to clean the robot.

My experience as an owner of 2 shedding dogs, a crawling baby, and a home with hardwood floors. Dustin’s map was very accurate, the robot was able to identify my baby’s playpen even when I would move it, and the map would update accordingly. Battery life was excellent, especially compared to past robot vacuums I have used. I never had Dustin return to the charger simply because of low battery. The robot is always ready to clean. The dustbin is able to handle the fur of my 2 high shedding dogs, and all the crumbs left behind from a baby. I do not have to empty mid clean. Maintenance of the unit is minimal and easy to complete. The ease of upkeep is high encouraged, and makes a difference in the robot’s performance. I’m busy watching my baby, I do not have to watch Dustin and make sure he’s not stuck of lost. This is a huge help! The vacuum suction is powerful, admittedly I’d sometimes find baby socks stuck in the bin because the suction picked them up! I had to do a warranty replacement of my unit for a random failure. I got my unit the next day after they shipped it to me. The employee who helped me via email was extremely responsive and attentive. One of the best customer service experiences I’ve had to date anywhere.

Bob stopped working. We sent Bob in to get him fixed because he kept saying error about his dustbin and the dustbin they sent us did't fix it. So we sent him in. He had a serial number. Sent us a different Bob with no serial number. Having trouble with this one but I have to send them all the info I don't have.

Such a great lil’ bot that works great! My favorite part is the loudness of the empty bin. I love when my hubby is quietly watching a very intense movie and I wait until the perfect moment and hit the empty bin option! LOL It’s the gift that just keeps giving. But for real, it has worked really great and I love how quick it is and still has the power to back it up. I loved it so much that I bought a second one for our cottage.

I was surprised by how well Dustin covered the whole house. It can't get into corners because of its shape. It has no problem going from one type of flooring to another. It is easy to block off areas you don't want it to go and it remembers those areas. I had a problem with the brush coming off at first. The support people got back to me quickly and it was more operator error than a problem with Dustin. I have no problem recommending this product.

I really loved this product, then it started to have issues. Customer support was very helpful at first. Then they asked for the main unit to be shipped back for repair after their suggestions and switched mop unit didn't fix the issues. UPS lost the package a month ago. Now I'm without a working vac going on 3 months now. No updates without my asking, just an eventual reply saying the generic thanks for being patient, we are doing everything we can to find the package. Now I'm mad. I've been fair, kind in my communication and done everthing asked of me. I have no recourse at this point and no vacuum.

Dustin is awesome! My robo vacuum has made my life so much easier. I own a white husky and 2 cats. My house was always filled with fur and it was a constant pain to vacuum multiple times a day. Now I'm able to set it and forget it. My floors and myself are happier. So glad I found this product. 

I chose this for the price. I have had a different robot vacuum for over three years. It was great till the brushes fell off. The bumper needed replaced. So far the only issue with Dustin is it gets stuck way too much. But does an overall good job.

I have had Dustin for about 3 months. I am extremely happy. I had a different robot vacuum before. But it did not map or self- empty. I reached out to customer service for help connecting to my WIFI. They were so great in responding and fixing my issue. I highly recommend.

Im happy with Bobsweep Vacuum. Haven't tried the Mopping yet. Points to note, sometimes it avoids vacumming corners, the side brush comes out loose everytime, Carpet with dark edges are considered obstacles and tries to go around and freeze thinking it doesnt have a way to come out.