just bought it. been on the phone and emial with tech support last 2 days. It took an entire battery charge to quick map my space and didnt get it all due to it stalling soo many times. I cant upload the pics of the mapped area but its missing huge chunks. -update. CS has been helpful but it appears the hardware doesnt have enough memory to retain all the map information-it deleted areas I had it map to save other map areas. Now i was told to save my map and then create a new map-now it wont let me map the new blank map. i was told to create a spot clean area in the spaces it missed in mapping. i created those spaces and then hit 'go' as instructed. it then within 1/2 second went-"cleaning...done" that fast.... and the robot NEVER moved. pretty close to returning it-will wait to see what CS says. I click on 'quick map' in the app and the unit blinks in response but does not move. it has the potential to be good but maybe i shouldnt have updated software like it wanted.

I have used this robotic vacuum, Dustin, for about 2 months. I am very pleased with its coverage. It cleans very well. The corners are cleaned as well. I have to make sure little wires are picked up or the brush gets popped off. Once I cleared those, the sweeping occurs without any issues. I schedule it two days a week. It has enough power to climb over throw rugs - so I pick those up to make sure it has no issue. I wish I had one years ago. Great product and am well pleased with it.

I love Dustin and it's my first time to buy a robot vacuum cleaner. It's a perfect hands free robot that vacuums the whole house. Dustin vacuums very thoroughly and goes under the furniture where human beings normally skip vacuuming. Also it picks up my cat's hair pretty well. I set up specific dates and times of the week to vacuum the whole house while I'm at work and it feels good to come home that's vacuumed clean. When Dustin is low on the battery, it automatically goes home to get recharged. Then when it's recharged, it goes back to where he left off and finishes vacuuming the unfinished area and goes back home. It's a very smart little thing and it's one of the best items I bought in my life. The only regret is I should have adopted Dustin sooner.

Easy way to keep my apartment clean! I have a Doberman and get lots of hair all over the apartment and I can easily schedule a routine to clean twice a day, morning and evening. The mopping option works great, no streaks. The vacuum bag does not need to be replaced as often, I got mine about 3 months ago and have not changed it ever since.

We are very pleased with this purchase. So far we have only used the vacuum and not the mop, but the vacuum is working very well. The amount of hair that he's picked up that our previous vacuum didn't get is amazing and a little disconcerting LOL. A minor complaint is that I am not notified when Dustin has "trouble" and it sometimes takes awhile for me to notice he stopped running. We've had quite a few as we learn what areas he gets stuck in that we need to make off-limits or rearrange a rug under a cabinet that isn't level (he got in but couldn't get out). Another minor complaint is that when I first open the app sometimes, he forgets there is a map to do a quick clean. I usually go into the map then back out to the quick clean and all is good. Just a bug in the software. Hands down, for the sale price of $200 I paid, this was an excellent purchase.

Bought this on a special and am very happy with the purchase. It has done a great job with keeping a schedule and accurately mapping out our home. I love the self-emptying option but have found that we occasionally have to check that the contents were truly "sucked" into the bag. It does work on it's own about 80% of the time, though.

after using this product for past 5 months here are the pros and cons Pros - None Cons : 1. Problem in localization always after it start clean and return to doc 2. Not able to detect objects and always stuck in between furniture and chairs. 3. unable to clean floor or vacuum properly. 4. does not work even you mark no-sweep zone or mop zone

We have used this for a few weeks and have been impressed. It took a few tries to get the wifi set up but the app is super easy to use. The vacuum has done a great job with the dog hair and keeping it clean. It is fairly quiet except when the vacuum empties. I like not having the mess of emptying the vacuum after every clean cycle.

I am very happy with this product! While there were some issues I had to work through, the customer support was beyond helpful! Because I have a Golden Retriever at home that obviously sheds, they were able to give suggestions to try to have my Dustin work more efficiently, like programing the schedule differently to stop and empty more often so it didn't get clogged with dog hair. While I do have to remove the brush and clean it every few days (I run it daily) It is very easy to do, and only takes a minute or two, its certainly quicker than having to run a regular vacuum. Also, I had older different brand robot vacuum prior that had the same issue with the brush, but feel its kind of an unavoidable issue when owning a long haired dog.

Love my Dustin ! I set it up and ran him right away and love the silence but I must say it loud when it self empties! But it empties by itself which a great feature to have since I work from home and in the basement.So I can have it running while I'm working and not have to worry about it ! Haven't tried the mop art yet but will review when I do! Love Dustin!!!!